2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - North Fort Myers , FL

    3.3 liter engine - no warning not part of recall or knock sensor per Kia - driving slow ( thank God ) just died . Towed to the dealer - hearing 3 different story’s ? Diagnosis ? Manifold or Rod Bearing issue - whole engine needs replaced over 15k cost . Doing research on this issue snd see many complaints on all makes and models / expect a recall on this vehicle in time as well - it’s only a matter of time till someone is hurt or killed due to Kias repeated negligence in regards to engine failure - the dealer and corporate are ignoring this and that is not acceptable .

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Gray, KY

    I purchased a like new 2016 KIA Sorento with about 6000 miles on it. Maintenance was performed by Dealer on regular schedule. After appx 40,000 miles, early in 2021, I noticed obscene oil consumption, at least 1 quart every 325 miles. Dealer checked the engine and said "Yes, it is losing oil somewhere.", but did nothing to fix it. High oil consumption continued and eventually cylinders 2 and 4 blew out on interstate with a car load of kids mid-year 2022. Dealer fixed this at my cost of about $1700.00. Late 2022, just past 100,00 miles, one of the exhaust valves broke and pretty much destroyed the engine. Dealer confirmed the issue and stated they would not replace the engine or repair the engine, and recommended I find a mechanic. Since December 2022, I've had the car towed multiple times to the Dealer and then to 2 different shops and no one can or wants to fix the engine. The mechanic where the car has been sitting since February 2023 now says I need to look for an engine myself and he will switch it out. What a sorry company KIA is. I've bought 3 KIAs from the Dealer and I bet this will be my last one. Is there any help is getting my problem resolved?

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - SIOUX FALLS, SD

    The vehicle lost.all power engine started to knock stopped in the middle of traffic in 4 lanes almost causing an accident 700 miles from home. Mechanic states engine is blown and that Kia engines don't last past 100000 it will cost me almost 11000 to get a new Kia plus had to pay for rental car motel etc to get home. Pathetic and extremely dangerous and car has to be pushed out of traffic and get a tow truck to haul it. I will never ever purchase a Kia again and will tell everyone I know not to purchase and of course the warranty was off so I have no can and lose 110000..Kia should be held responsible as it looks like this is a continuing and dangerous issue.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - SIOUX FALLS, SD

    Car engine suddenly started to fail, no power, engine knocking, died in traffics turning into an intersection extremely dangerous

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Eastern passage nova scotia , CA

    My engine was replaced under the recall approx 10,000km ago. Now, my car is over heating. Check engine light has NOT come on ever. There seems to be oil in my radiator as the colour is that of a milky brown.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Connersville, IN

    Was driving to work RPM's jumped up and stayed after releasing gas pedal. The engine started knocking. Pulled off the road at gas station near by. Shut car off. Had to have car towed to back to my house.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Tracy, CA

    The contact owns a 2016 Kia Sorento. The contact stated that she noticed that the temperature gauge was continuously fluctuating. The contact checked the oil level and noticed that there was no oil in the vehicle; even though the engine oil had been changed two weeks prior. The contact added 3 quarts of oil in the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to Kia Campaign Number: 2002B. The vehicle was taken to the dealer, who informed the contact that they could not replace the engine unless it had completely failed. The vehicle was not repaired. The manufacturer was notified of the failure and advised as the dealer. The failure mileage was approximately 73,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Morristown, TN

    My oil light was not working and even though I was having maintenance done on my car regularly, my piston rings failed and my car was burning oil between oil changes and I did not know it. Now, my car needs a new engine which I cannot afford and Car Shield is refusing to honor their warranty. I have been without a car for 4 months while it sits at a shop

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Springfield , IL

    While driving through a rain storm on 8/13/23 the paint on my vehicle started to peel off. I have since discovered that this is an issue with KIA, especially the Pearl White color. My vehicle looks like it has been vandalized. Pictures are available. My safety was jeopardized when chunks of paint from the hood were hitting my windshield while driving on the Interstate. On 8/14/23 I took my vehicle to a body shop and they estimated $3,336 to repair or repaint the damage. The formal estimate is available, too. I have been unable to talk to a live person at Kia customer service, but will continue to call so the incident is on the record with them. My contact information is: [XXX] Cell [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - West orange, NJ

    I was driving, pulled over to the side of the street, put the car on park. When I was getting ready to leave, my car would not shift back from park to drive. Shift linkage was detached and was stuck in park.

    Source: NHTSA WEB SITE