2015 KIA SORENTO Complaints

PAINT DELAMINATING, NOT DUE TO ROCK CHIP OR WEATHER. IS VERY COMMON IN THIS SPECIFIC PAINT COLOR ON THIS SPECIFIC MODEL (PEARL WHITE, KIA SORENTO)

MY PAINT BEGAN TO PEAL AROUND THE FRAME OF THE WINDSHIELD. WHEN I INQUIRED AT KIA, THEY CLAIMED THAT BECAUSE IT WAS A PRE-OWNED CAR AND I HAD PAST MY WARRANTY OF MILEAGE (BECAUSE IT WAS A PRE-OWNED CAR) THERE IS NOTHING THEY CAN DO FOR ME. I INQUIRED AT A LOCAL PAINT SHOP AND WAS INFORMED THAT THE SEAL FAILED OVER THE PAINT, CAUSING A DE-LAMINATION ISSUE. CLEAR EVIDENCE SHOWS THAT MY CAR HAS NEVER BEEN RE-PAINTED AND THIS IS IN FACT A MANUFACTURER MALFUNCTION. HOWEVER, KIA STILL REFUSES TO ASSIST OR TAKE OWNERSHIP OF THIS DEFECT. MEANWHILE, MY CAR CONTINUES TO PEEL AT A RAPID PACE. EVEN WHEN I TAKE TO GET MY CAR SERVICED, MECHANICS ARE UNABLE TO PERFORM ROUTINE MAINTENANCE DUE TO THE PAINT CHIPPING OFF IN THEIR TAPE AND OTHER SUPPLIES.

THE PAINT ON MY 2015 KIA SORENTO COMING OFF IN NUMEROUS SPOTS THROUGHOUT THE VEHICLE. THE WORST SPOT IS JUST ABOVE THE WINDSHIELD ON THE PASSENGER SIDE. I'M AFRAID THIS WILL LEAD TO THE BARE METAL RUSTING, CAUSING LEAKAGE AROUND THE WINDSHIELD OR EVEN WORSE, WEAKENING THE INTEGRITY OF THE ROOF AND THE AREA SURROUNDING THE WINDSHIELD. THE VEHICLE IS PAINTED WHITE METALLIC. I HAVE NOTICED MANY OTHER WHITE KIA PRODUCTS HAVING SIMILAR ISSUES. I CONTACTED ME DEALERSHIP AND WAS TOLD THEY ARE AWARE OF THE PROBLEMS BUT IT'S NOT A RECALL. WE PURCHASED THE EXTENDED BUMPER TO BUMPER WARRANTEE BUT WE WERE TOLD BY THE DEALERSHIP THAT PAINT ISN'T INCLUDED. I FIRST NOTICED THE ISSUE IN THE FIRST FEW YEARS OF OWNERSHIP BUT THE ISSUES HAVE CONTINUED TO GET BIGGER AND HAVE OCCURRED IN OTHER PLACES ON THE VEHICLE.

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, A REVVING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO AFTER USING THE REMOTE STARTER TO START THE VEHICLE, THE ENGINE WOULD NOT TURN-OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE STARTER HOWEVER, THE FAILURE PERSISTED. THE LOCAL DEALER BAYSIDE KIA LOCATED AT 3188 CRAIN HWY, WALDORF, MD 20603 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.

I LOGGED INTO CREDIT KARMA LOOKING AT MY CAR DETAILS AND SAW THERE WAS A RECALL ON THE TRACTION. IVE NOTICED MY TRACTION LIGHT ON IN THE CAR; HOWEVER, DID NOT THINK ANYTHING OF IT AS THE BUTTON WAS PUSHED IN AS NORMAL. THE LIGHT IS ON CONSISTENTLY.

I HAVE HAD COMPLETE ENGINE FAILURE WHILE DRIVING AND ALSO PAINT CHIPPING IN SEVERAL AREAS.

WHEN DRIVING AT NIGHT, THE HEADLIGHTS ARE VERY DIM AND DO NOT PROJECT FAR ENOUGH AHEAD TO SEE THE ROAD TO BE ABLE TO SEE. THE BRIGHT LIGHTS MUST BE ON IN ORDER TO PROPERLY SEE, HOWEVER THEY TOO ARE NOT WHAT THEY SHOULD BE. THE BRIGHT LIGHTS WHEN ON, ARE MORE OF WHAT THE DIMS SHOULD BE. ALL NEW HEADLIGHTS(BULBS) WERE INSTALLED AND DID NOT MAKE ANY DIFFERENCE. THE CAR HAS BEEN LIKE THIS EVER SINCE IT WAS PURCHASED. IT IS UNSAFE TO DRIVE IT AT NIGHT, ESPECIALLY WHEN IT IS EXTREMELY DARK AT NIGHT AND/OR DRIVING IN WET/FOG OR SNOWY WEATHER. LIGHTS ARE SO DIM YOU WOULD BE UNABLE TO SEE DEER FAR ENOUGH IN ADVANCE TO SAFELY SLOW DOWN AND AVOID THEM. THIS PROBLEM IS THE CASE ON ALL ROADS EXCEPT CITY STREETS THAT ARE LIGHTED. I PURCHASED THIS VEHICLE ON 11/22/2019

TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 30 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. AN AUDIBLE ENGINE FAILURE WARNING AND A NO SERVICE MESSAGE APPEARED ON THE INFOTAINMENT SYSTEM. THE CONTACT DROVE THE VEHICLE TO SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123) FOR THE VEHICLE TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) AND WAS INFORMED THAT THE RECALL COULD NOT BE SERVICED SINCE THE COMPUTER SYSTEMS WERE DOWN. THE CONTACT THEN CONTACTED THE MANUFACTURER, WHO CONFIRMED THAT THE COMPUTER SYSTEMS WERE DOWN. THE CONTACT WAS ADVISED TO STOP DRIVING THE VEHICLE AS THERE WAS POTENTIAL FOR THE VEHICLE TO CATCH ON FIRE. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 68,405. PARTS DISTRIBUTION DISCONNECT.

WENT GOT MY OIL CHANGED.THE TECH SAID YOU HAVE A ROD KNOCK THE SORENTO ONLY 80.000 MILES ON IT.

STARTING A YEAR AGO, THE PAINT ON MY 2015 VEHICLE (LESS THAN 60K MILES) BEGAN TO FLAKE OFF. I HAVE THE KIA PEARL WHITE COLOR AND MY STORY IS CONSISTENT WITH THE HUNDREDS OF OTHER CASES ONLINE. THE PAINT FLAKES OFF WITH PRESSURE FROM A GARDEN HOSE. I KEEP MY CAR CLEAN AND DETAILED (TWICE A YEAR). THERE ARE NO DENTS OR MARKS AT ANY OF THE LOCATIONS VALIDATING THAT THIS ISN'T DAMAGE FROM A ROCK OR ROAD DEBRI. I HAVE TAKEN MY CAR TO SEVERAL PAINT AND BODY SHOPS AND THEY ALL RECOMMEND THE PAINT BE REMOVED COMPLETELY AS MY ONLY OPTION OF REPAIR BECAUSE THE ORGINAL PAINT IS NOT BONDED PROPERLY TO THE BODY. KIA REFUSES TO ADMIT THAT THIS IS A DEFECT.