2015 KIA SORENTO Complaints
View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA SORENTO- LEANDER, TX
CAR WAS DRIVEN A NIGHT AND HEADLIGHT WERE TERRIBLE. VAGUELY LIGHTS A A ROAD SIGN ON A DARK STREET AT 100 YARDS. BOTH BULBS HAVE BEEN RECENTLY REPLACED. SEEMS TO BE VERY COMMON WITH THESE CARS. CONTACTED KIA AND GOT NO HELP OTHER THAN TAKE TO DEALER AND PAY SERVICE FEE. OTHERS HAVE RECEIVED NO HELP. USUAL ARE TOLD IT IS JUST THE WAY THESE LIGHTS ARE. THESE LIGHT WILL NOT LIGHT A CLOSED GARAGE AT NIGHT.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- PATASKALA, OH
MY CAR SHOWS AIRBAG SIGNAL HOWEVER I NEVER INVOLVE IN ANY KIND OF ACCIDENT AND ALSO WHEN I TURN ON AC IT BLOW HOT AIR AND MY BACKUP CAMERA NOT WORKING
Source: NHTSA WEB SITE -
2015 KIA SORENTO- CYPRESS, CA
GOT HOME AFTER DRIVING 20 MINUTES FROM WORK AND I NOTICE A GOOD PORTION OF THE WHITE PAINT HAS PEELED OFF ON THE PASSENGER SIDE A-PILLAR BY THE WINDSHIELD. UPON CLOSE INSPECTION, THE PAINT LOOKS LIKE IT'S CHIPPING OFF AND EVENTUALLY GETTING PEELED FROM THE BODY BY THE WIND WHILE DRIVING. NOTHING APPEARS TO HAVE HIT THE AREA AND IT WAS A CLEAN PEEL OF THE PAINT
Source: NHTSA WEB SITE -
2015 KIA SORENTO- PALOS HEIGHTS, IL
LOW BEAM LIGHTS GO OFF/ON RANDOMLY. SOMETIMES WILL WORK FOR A WHILE AND THEN ONE OR BOTH LIGHTS WILL GO OUT. WHEN THE DUST COVER IS REMOVED AND THE LIGHT SOCKET ASSEMBLY IS TOUCHED, THEN LIGHT WILL COME ON. HOWEVER, MOVING THE WIRES OR SOCKET ASSEMBLY DOES NOT CAUSE LIGHT TO GO OUT. THEN THE LIGHT LATER RANDOMLY GOES OFF. ALSO, I HAVE REPLACED MANY LOW BEAM BULBS. THIS IS A SERIOUS SAFETY PROBLEM.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- COSTA MESA, CA
I WAS RETURNING HOME FROM A TRIP (TRAVELING @~70 MPH) WHEN I SUDDENLY LOST ALL POWER AND HAD TO COAST TO THE SHOULDER ON THE SB 5 FWY. I WAS FORTUNATE AS THERE WERE MANY LARGE TRUCKS AND OTHER VEHICLES WHICH I WAS ABLE TO AVOID. AS I CAME TO A STOP THE CAR SHUT OFF AND I WAS UNABLE TO RESTART IT. 12 HOURS LATER AND HUNDREDS OF DOLLARS IN TOWING FEES, I HAD MY MECHANIC TAKE A LOOK AND WAS TOLD THE ENGINE HAD SEIZED. WHAT!!! I HAD RECENTLY HAD A SCHEDULED OIL CHANGE AND WAS NOT DUE FOR A COUPLE OF THOUSAND MILES. THIS ALL OCCURRED WITHOUT WARNING: NO CHECK ENGINE LIGHT, LOW PRESSURE OIL INDICATOR, OR EVEN OVERHEATING TEMPERATURE. WAITING TO GET IT BACK FROM MY MECHANIC WHERE I WILL PARK IT AND CONTINUED TO MAKE PAYMENTS ON A VEHICLE THAT COSMETICALLY LOOKS GREAT BUT IS WORTHLESS. QUICK QUOTE FOR NEW ENGINE AND LABOR IS ABOUT 6 TO 7K. I HAVE A FEELING THIS IS THE BEGINNING OF A NIGHTMARE THAT STARTS WITH A K AND END WITH AN IA.
Source: NHTSA WEB SITE -
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2015 KIA SORENTO- NORTHVILLE, NY
MY ENGINE DIED WHILE PASSING A VEHICLE ON MY WAY TO WORK. NO WARNING LIGHT, NO KNOCKING SOUNDS, NOTHING. IT JUST DIED. HAD TO GET IN FRONT OF VEHICLE I WAS PASSING AND COAST TO THE SIDE OF THE ROAD. WOULD NOT RESTART. SAT IN THE COLD FOR 3 HOURS WITHOUT HEAT ON A DESOLATE ROAD WITH NO CELL SERVICE. NO TOWN WITHIN WALKING DISTANCE. MY MECHANIC SAID THE MOTOR IS LOCKED UP AND I'LL NEED A REPLACEMENT. 103,825 MILES ON IT. WARRANTY RAN OUT AT 100,000 MILES. APPARENTLY THIS IS COMMON IN THESE VEHICLES AND KIA IS INVOLVED IN A CLASS ACTION SUIT FOR THIS AND OTHER MALFUNCTIONS. CALLED KIA AND THEY WERE NOT HELPFUL AT ALL. I'M A NURSE CARRYING FOR COVID PATIENTS AND HAVE NO VEHICLE TO GET TO WORK. I STILL OWE $13,000+. I BOUGHT IT IN 2018.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- SUNRISE, FL
TL* THE CONTACT OWNS A 2015 KIA SORENTO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. UPON INSPECTION IT WAS DETERMINED THAT THE BRAKE FLUID WAS LEAKING ONTO THE EXHAUST MANIFOLD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CORAL SPRINGS KIA LOCATED AT 9330 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS RECENTLY INSPECTED UNDER THE NHTSA RECALL CAMPAIGN NUMBER 20V519000(SERVICE BRAKES) BUT THE FAILURE HAD OCCURRED AFTER THE RECALL INSPECTION WAS PERFORMED. THE FAILURE MILEAGE WAS 224,000. *JS
Source: CONSUMER LETTER -
2015 KIA SORENTO- JONESBOROUGH, TN
MY 2015 KIA SORRENTO HAS PAINT THAT IS CHIPPING OFF IN LARGE CHUNKS AROUND THE WINSHIELD AND THE HOOD. THIS ISSUE HAS BEEN HAPPENING FOR A COUPLE OF YEARS NOW. I SPOKE WITH KIA CONSUMER ASSURANCE AND THEY INFORMED ME THAT THE ONLY MODELS COVERED IS 2011-2014. I PURCHASED MY KIA SORRENTO IN APRIL 2014, ALTHOUGH IT IS A 2015 MODEL. I WANT TO MAKE A FORMAL COMPLAINT REGARDING THIS MODEL. I HAVE SEEN OTHERS WITH THE SAME ISSUE IN THIS AREA.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- MEMPHI, TN
GOSSETT KIA ON MT. MORIAH IN MEMPHIS, TN REPLACED MY ENGINE IN 2019 DUE TO A RECALL BUT AFTER MY ENGINE WAS REPLACE MY CHECK ENGINE LIGHT HAS CONSTANTLY BEEN COMING ON. I HAVE TAKEN MY KIA SORENTO BACK TO THE DEALERSHIP NUMEROUS TIME ONLY TO BE TOLD THAT I AM NOT PUTTING MY GAS CAP ON RIGHT OR TAT MY GAS CAP NEEDS TO BE REPLACED. I HAVE PURCHASED 3 GAS CAPS FROM THIS DEALER SHIP. I WILL BE DRIVING DOWN THE STREET AND THE CHECK ENGINE LIGHT WILL JUST COME ON. THIS ISSUE DID NOT START UNTIL THEY PUT IN THE NEW MOTOR. HOWEVER NO ONE AT THE DEALERSHIP CHECKED THE CENSOR. I HAVE REPLACE NUMEROUS PARTS ON MY CAR AND ALL THE REPLACEMENTS WERE DONE AT THE DEALERSHIP. I HAVE REQUESTED FROM THE DEALERSHIP A PRINT OUT OF ALL THE REPAIRS TO MY KIA AND AS OF TODAY'S DATE I HAVE NOT RECEIVED IT. I HAVE MAD THE REQUEST 3 TIMES. ONCE OVER THE TELEPHONE AND 2 TIMES IN PERSON . I FEEL DEFEATED BUT I AM NOT GIVING UP. THEY NEED TO FIND OUT WHAT THE PROBLEM IS. I AM 71 YEARS OLD AND THEY SEEM TO THINK I DON'T KNOW WHAT I AM TALKING ABOUT. MY NAME IS [XXX] AND I LIVE AT [XXX] MY PHONE # IS [XXX] I HAVE AN APPOINT TO TAKE MY TRUCK TO KIA AGAIN TO CHECK THE ENGINE LIGHT 01 08 2020. IF THEY HAD CHECKED THE CENSOR WHEN T HIS FIRST HAPPENED IT WOULD PROBABLY STILL BE COVERED UNDER MY WARRANTY. NOW I WILL PROBABLY BE OUT OF POCKET TO REPLACE THE CENSOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2015 KIA SORENTO- DEERFIELD BEACH, FL
THE KIA PAINT ON MY WHITE PEARL KIA SORENTO HAS BEEN PEELING AND RUSTING. THIS HAS BEEN GOING ON SINCE 2017 AND BEGINNING AT ABOUT 40K MILES. I CAN'T BELIEVE HOW MANY OTHER WHITE KIAS ARE DOING THE SAME THING. THE PATCHES ARE GETTING WORSE AND PEELING IN BIG CHUNKS NOW. MY CAR IS ONLY 5 YEARS OLD AND TOLD BY KIA THIS IS NOT COVERED. I AM DISAPPOINTED IN KIA FOR NOT TAKING FAULT ON CLEARLY CHEAP PAINT PLACED ON ALL WHITE PEARL KIAS.
Source: NHTSA WEB SITE