2016 KIA SORENTO Complaints

View complaints related to 2016 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,160 complaints submitted for the 2016 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Nampa, ID

    my car got stolen and have had really bad service on kia end i got insurance to pay for most would like at least my 500.00 debuctable back

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Tampa, FL

    The paint on my vehicle began peeling about a year ago, 2022, right above the top of the windshield. Drivers side. About 6 months ago, approx Jan 2023, I noticed a few paint chips on the hood missing. One of them is extremely large and has paint peeling off around the edges. I am afraid to wash it as hoping more does not peel. You see bare metal underneath my paint. My vehicle only has about 74k miles on it. It is white in color but appears to also have sparkles within the paint.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Columbus, OH

    Steering doesn't aways respond to turning immediately while driving the vehicle.Steering has become difficult this is the second time for this repair to be needed service done in 2020 now service is needed again in 2023 same area the mdps motor repair and other dealer stuff. I believe KIA is aware of the problems I believe there is a recall or some kind of help for me and my family to travel safely in this vehicle please help me get the needed repairs covered ASAP I took the vehicle to the dealer on 7-21-2023

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Turin, NY

    My shifting lever acts all wonky. Feels lose. It acts as if it does not want to go into the gears I put it in, especially park. I have to wiggle the lever before it will lock. When I put it in reverse it takes a minute before the R comes up and then my back up camera won’t come on because I feel it’s not telling it that’s it’s in reverse. Yesterday I was driving the SUV and going down the road and all of a sudden it was like my SUV was put into to neutral going down the road, nothing touched the shifting lever but it was as if the car had no idea what gear it was in. This worries me as if someone was behind me I could have been rear ended. This is a real safety concern to me and my family. The SUV only has 60,000 miles on it. Are there any issues with this make and model? I would really hate to get into an accident.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Jacksonville, FL

    Vehicle inspection catalytic converter fumes coming inside vents causing fire an frame issues

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Arlington, TX

    The contact owns a 2016 Kia Sorento. The contact stated while driving approximately 40-50 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the residence and then to an independent mechanic. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with Manufacturer Recall Number: PI1802B; however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 79,571.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA SORENTO
    - Ellenwood , GA

    My issues began when the vehicle was leaking oil, took it to dealer and was told I needed a valve cover gasket (?). After that repair the vehicle began to burn oil excessively. I noticed this after the check engine light came on previously. I took it to the dealer and was told I needed spark plugs. Plugs were replaced but the vehicle continued to burn oil. Check engine light came on. At approximately 7am as I traveled on a very busy highway so my Kia Sorento began to sputter before losing power.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Springfield, OR

    When driving at night with the light switch in auto position, headlight will turn off. Sometimes, turning the switch to off and back to auto will make them work. Sometimes wiggles the switch will make them work. Sometimes you have to switch them to on to make them work.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Arlington, TX

    After I got the for my car. I took my carto a mechanic. He ran several test and concluded that my car has an electrical problem.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - La Puente, CA

    The contact owned a 2016 Kia Sorento. The contact stated that while driving at 70 MPH and accelerating uphill, the vehicle rapidly decelerated, and lost motive power before reaching the top of the hill. The contact was able to safely exit the freeway but was afterwards unable to reach RPM's above 2,000. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a general engine failure. The vehicle was then taken to the dealer for a second opinion, which confirmed the engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE