2011 KIA SORENTO Complaints
View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA SORENTO- EAST BERLIN, PA
MY ROOM LP FUSE KEEPS BLOWING. IT HAD A RECALL FOR THE SAME PROBLEM. I WENT OUT AND STARTED MY CAR AND SEEN THAT THE CLOCK AND INTERIOR LIGHTS WERE NOT WORKING. I PULLED FUSE PUT A NEW ONE IN AND WHEN I STARTED IT AGAIN IT BLEW AGAIN. THEN THE AIRBAG LIGHT CAME ON AND IT IS STAYING ON. I HAVE REPLACED THE ROOM LP FUSE ABOUT 12 TIMES. IT WAS A RECALL GOT FIXED AND HAVING THE SAME PROBLEM AGAIN.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ALEXANDRIA, PA
THE ALTERNATOR IN THIS VEHICLE HAD DIED NOW 3 TIMES IN THE PAST 4 YEARS, CAUSING THE CAR TO SHUT OFF WHILE DRIVING. THE ALTERNATOR GOES FROM WORKING TO COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED THE CAR HAD AROUND 65,000 MILES. THE SECOND TIME IT HAD AROUND 128,000 AND THIS LAST TIME AROUND 131,000 THERE WAS A RECALL LISTED FOR THE ORIGINAL ALTERNATOR BUT KIA CLAIMED IT DID NOT APPLY TO OUR CAR EVEN THOUGH THE MANUFACTURED DATE FIT WITHIN THE LISTED MONTHS.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- MEMPHIS, TN
DOOR WILL NOT OPEN FROM THE OUTSIDE ON THE DRIVER REAR SIDE. ALSO I AM STARTING TO HAVE ISSUES WITH MY GEAR SHIFT. I CAN'T PUT MY VEHICLE OUT OF PARK. IF I DO GET IT OUT OF PARK, 2 OF MY DASHBOARDS LIGHTS COME ONE. I ALSO NOTICE WHEN THESE LIGHTS ARE ON MY BRAKE LIGHTS DO NOT SHOW ON THE REAR SIDE. THIS IS AM HAZARD AND MY TRUCK SLIPS FROM TIME TO TIME.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- FAYETTEVILLE, AR
AIRBAG DID NOT DEPLOY DURING ACCIDENT. BEFORE ACCIDENT AIRBAG LIGHT WAS ON AND STEERING WHEEL FUNCTIONS WERE WORKING (CRUISE, HORN, VOLUME ECT.) DRIVER SIDE WINDOW WOULD NOT ROLL UP.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ROWLETT, TX
I AM HAVING PROBLEMS WITH THE FRONT DOORS ON THE DRIVER AND PASSENGER SIDE. THE DOORS ARE INOPERABLE AND DO NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN THE BACK DOOR AND REACH INSIDE HANDLE TO OPEN THE FRONT DOORS. THIS IS A SAFETY ISSUE AS I WORRY THAT EVENTUALLY ALL OF THE DOORS WILL STOP WORKING. I HAVE READ ONLINE THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. APPARENTLY, THERE IS A PLASTIC MECHANISM INSIDE THE DOOR FRAME THAT FAILS AT SOME POINT. MY WIFE CONTACTED KIA CONCERNING THE ISSUE AND WAS TOLD THERE WAS NO RECALL AT THIS TIME. THE DEALERSHIP HAS QUOTED OVER $300 TO REPAIR ONE DOOR. THIS SHOULD NOT COST THE CONSUMER AS THIS IS OBVIOUSLY A MANUFACTURER DEFECT. PLEASE PROVIDE ASSISTANCE WITH THIS MATTER. THANK YOU.
Source: NHTSA WEB SITE -
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2011 KIA SORENTO- KANSAS CITY, MO
FIRST IT STARTED WITH DRIVERS DOOR NOT WORKING. I CAN'T GET IN THE DRIVER DOOR BECAUSE THE HANDLE DOESN'T WORK. SO I HAVE BEEN CRAWLING THRU THE PASSENGER DOOR TO GET IN THE CAR. BUT NOW I CAN'T DO THAT BECAUSE THE PASSENGER DOOR WON'T OPEN FROM THE OUTSIDE EITHER. YOU PULL ON THE DOOR HANDLE AND IT DOES NOTHING. WHAT IF THERE WERE A FIRE AND I WAS IN THE CAR AND SOMEONE RAN UP TO GET ME OUT THEY WOULD NOT BE ABLE TO OPEN THE DOORS. NEXT PROBLEM IS I HAVE AN EXTENSIVE OIL LEAK IN THE CAR. SO BAD IT KEEPS DRIPPING DOWN ON THE ALTERNATOR WHICHECK HAS FORCED ME TO REPLACE THAT TWICE NOW. I TOOK IT TO KIA AND THEY SAID IT WAS THE TIMING CHAIN COVER. IT WOULD COST 2,000.00 TO FIX. I LOOKED ONLINE AND FOUND OUT THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE AND IT SEEMS THE TIMING CHAIN COVER IS A MISDIAGNOSIS. APPARENTLY THE OIL SENSOR IS THE CULPRIT. IT MALFUNCTIONS BECAUSE OF ITS LOCATION IN THE ENGINE. I DON'T HAVE 2000.00 JUST TO PLAY A GUESSING GAME. THIS PROBLEM NEEDS A RECALL. LASTLY, DUE TO THE ENGINE ISSUES THE OIL LEAKING THE CAR HAS NOW DECIDED IF I'M DRIVING 60 MPH IT WILL ALL OF THE SUDDEN SHIFT THE ENGINE ALMOST TO A DEAD STOP AND THEN YOU FEEL AS IF YOU WILL FLY THRU THE WINDSHIELD BECAUSE NOW THE CAR WON'T GO OUT OF FOURTH GEAR MANUALLY OR AUTOMATIC. PLEASE HELP.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- SALISBURY, MD
THE DRIVER AIR BAG LIGHT CAME ON AND WILL NOT GO OFF WHEN I TURNED ON THE VEHICLE ONE MORNING.. AT THE SAME TIME, ALL OF MY ELECTRONICS ON THE STEERING WHEEL QUIT WORKING ( CRUISE CONTROL, BLUE TOOTH, RADIO). I WAS TOLD THIS IS A CLOCK SPRING ISSUE AND HAS HAPPENED TO MANY 2011 KIA SORENTO OWNERS. IS THIS NOT A RECALL?
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ALLENTOWN, PA
MY CAR HAS STALLED PLENTY OF TIMES WITHIN 3 MONTHS. TWO OF WHICH I COULD HAVE BEEN KILLED ON THE HWY!. CAR STALLS, NO POWER THEN SHUTS OFF. I WOULD SHUT IT OFF FOR A BIT THEN TURN IT BACK ON. I DID TAKE IT IN TO THE SHOP AND THEY FOUND NOTHING ELSE BUT WAS CHARGED FOR THROTTLE AND NEW SPARKS.OH, AND NO LIGHTS ON DASH. SAME THING HAPPENED. LOTS OF MONEY SPENT. I STILL OWE ON IT SO I CAN'T AFFORD TO GET ANOTHER CAR. DON'T KNOW WHAT TO DO NEXT.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- HOUSTON, TX
WHEN I TURN THE CAR ON, THE AIRBAG INDICATOR STAYS ON. IT DOES NOT TURN OFF, WHEN I'M STATIONARY OR MOVING, UNTIL I TURN THE CAR OFF.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ALEXANDRIA, VA
THE VEHICLE'S AIRBAG LIGHT TURNED ON WHEN STATIONARY (AS I STARTED THE CAR) AND REMAINED ON AT ABOUT 100,000 MILES. MECHANIC INSPECTION YIELDED ISSUE WITH STEERING WHEEL CLOCK SPRING. MECHANIC ORDERED PART FROM KIA DEALERSHIP BUT THERE IS A MANUFACTURING ISSUE AND THE VEHICLE HAS TO BE RETROFITTED TO FIT THE PART. AS OF 8/5/2019, THERE ARE NO UNREPAIRED RECALLS ON THIS CAR OR FOR THIS SPECIFIC SAFETY ISSUE, BUT YEARS OF DOCUMENTATION OF COMPLAINTS FOR IT, AND IT IS A MANUFACTURING DEFECT. WHY HASN'T THIS BEEN ADDED AS A FORMAL RECALL? HAVE NOT CHECKED CRUISE CONTROL OR HORN, BUT VOLUME CONTROLS ON STEERING WHEEL STILL WORKING. PASSENGER AIRBAG LIGHT SOMETIMES OFF WHEN PASSENGER IS ON SEAT, SOMETIMES ON WHEN NO ONE IS IN SEAT.
Source: NHTSA WEB SITE