2016 KIA SORENTO Complaints

On my way home from work I heard a knocking sound coming from the engine while on the highway the vehicle slowed down at 40 miles per hour then the from end dipped then return in an upright position. The vehicle suddenly lost power the engine would not turn over. There were no warning engine lights or anything before hand to indicate there was a problem before the engine power loss. I had to pay the highway tow truck to get me off he highway and then my insurance tow transported my vehicle to Queens. Galaxy Auto completed diagnostic test and informed me the engine is no good, basically the engine seized. I reached out to KIA headquarters via email no response to the situation at hand. On 05/12/2023 received notice from KIA recall for tow hinge on vehicle. KIA did not address the engine failure on the 2016 KIA Sorentia GDI which I just finish paying off. My vehicle is parked up no monetary funds to purchase an engine or to pay for labor cost. Not having a vehicle is causing undue hardship for me and my children. Getting to work and my doctors appointment for chemo treatments is financially difficulty. It is a shame that KIA is allowed to duped consumers and put our lives at risk for profit without any consequences. I would never purchase another KIA vehicle and I warned my friends and family to stay away from KIA brands. Shame on you KIA. Shame on you KIA.

Engine failed with less than 92000 miles on it. Apparently had been running hot but no warnings lights came to indicate rise in engine temperature.

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 40 MPH, the contact heard a loud popping sound. After stopping to inspect the vehicle, it was discovered that the glass sunroof had shattered upward. The vehicle was taken to the local dealer. The cause of the failure was not determined. The vehicle was not yet repaired. The manufacturer was not contacted and notified of the failure. The failure mileage was 95,000.

Engine locks up (blown) with no check engine light warning lights of any kid while driving down the highway I have read this over 1,000 time on the internet from different sorento owners this needs to be recalled I could have been hit by a semi this is a manufacturer defect

Literally overnight large pieces of paint began peeling off of my hood and roof. Within days I took it to a body shop and they immediately identified it as a factory defect. The pearl white paint is separating in sheets. If not repaired it will rust the metal underneath.

While driving on Souther State Parkway on 04/23/2023 I heard a knocking sound coming from the engine. The Vehicle suddenly slowed down while in motion front end dipped then returned to original position. The knocking sound got louder I signaled exit the highway vehicle loss power on the ramp. Tow truck called to tow vehicle. Mechanic shop informed me vehicle engine is no good the engine seized up and malfunctioned. This vehicle almost killed me on the highway. It's very sad that KIA is not being held responsible for these defective vehicles. I need KIA to pay for engine replacement and labor cost. As a healthcare worker I cannot afford to purchase another vehicle. I just finish paying off the car note on this vehicle. 2016 Kia Sorento.

While driving with my family of 4 on the interstate the cars engine stopped running without warning. All the dashboard lights illuminated and the car quit running. This almost caused me to lose control of the car and cause a major accident with injury and possible loss of life. This was a traumatic event for me and my family. The car was towed to the shop and we were told that the motor blew and it’s $15K to replace it. I also just found out that KIA issued a service bulletin to modify the computer so that the engine goes to limp mode and does not just blow up. Had there been something on a carfax or a notification to other shops this traumatic event would not have happened. There should be a safety recall and not just a bulletin only known to KIA dealers on all of these motors. This car was serviced regularly outside of KIA dealership and oil was just changed about 1 weak ago. KIA has refused to cover the repairs. We never got notification of the bulletin.

The contact owns a 2016 Kia Sorento. The contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. The check engine warning light illuminated but turned off after a couple minutes. The contact noticed that the gear shift lever was locked and placed a screwdriver into the shifter lever lock and the contact was able to shift the lever to reverse and drive. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 190,000.

Started Tuesday, April 25, 2023. Went to head out to take kids to school and go to work but wouldn’t accelerate much over 20mph. No indicators came on or anything. I turned around and went back home. Friday, we got a dealership to look at it and they said it was burning oil and smoking a little. Didn’t drive it any where outside of those times. Monday called the dealer that looked at it on Friday and they told us to bring it up there and they would look at it to try and figure out the problem. Drove about 10 minutes and everything shut off. Pulled over, tried to crank, and indicators came on-battery/flashing engine/car with key, and heard rattling then quickly shut it off. Dealer said motor is done.

111k mile car engine has had oil changed how it's suppose to going down the road an engine just lost power an now knocking from rod bairings almost causing a wreck on the highway