2015 KIA SORENTO Complaints

ENGINE STARTED MAKING A KNOCKING NOISE UPON ACCELERATION AND AT INITIAL STARTUP. ENGINE HAS ONLY 53,000 MILES ON IT. I DROVE THE VEHICLE HOME, PARKED IT AND IMMEDIATELY MADE AN APPOINTMENT WITH THE LOCAL DEALER TO DIAGNOSE THE PROBLEM. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER (LESS THAN 5 MILES). AFTER MUCH RUNAROUND AND LITTLE EXPLANATION, KIA IS TELLING ME THAT THE ENGINE NEEDS REPLACED DUE TO SLUDGE (SOMETHING I HAVE VERIFIED WITH INDEPENDENT MECHANICS IS VERY UNLIKELY WITH A 5 YEAR OLD VEHICLE AND REASONABLY LOW MILEAGE). THE OIL AT TIME OF DROP OFF WAS VERIFIED TO BE CLEAN AND FULL PER THE KIA TECHNICIAN. I PROVIDED KIA WITH RECORDS PER THE WARRANTY AGREEMENT AND THEY ARE DENYING MY CLAIM FOR REPLACEMENT. EVERY EXCUSE FOR DENIAL HAS INCLUDED ADDITIONAL TERMS NOT OUTLINED IN THE WRITTEN WARRANTY AGREEMENT (RECEIPTS THAT INCLUDE MINUTE DETAILS OR THE EXCUSE THAT 'DATES DON'T MATCH' WHEN I HAVEN'T PROVIDED ANY DATES NOR IS ANY REQUIRED SERVICE BASED ON TIME (ONLY MILEAGE)). THE VEHICLE IS STILL UNDER THE BUMPER TO BUMPER WARRANTY (5 YEARS/60,000 MILE) AND POWERTRAIN WARRANTY (10 YEARS/100,000 MILE). MANY OTHER VEHICLES OF THE SAME YEAR HAVE HAD SIMILAR ISSUES, YET KIA IS REFUSING TO ACKNOWLEDGE THE PROBLEM OR EXPAND PREVIOUS RECALLS FOR THE SAME MODEL AND ISSUE.

I HAVE HAD MY SORENTO FOR A LITTLE OVER A YEAR. IN FEBRUARY MY ENGINE STARTED MAKING A KNOCKING NOISE. I TOOK IT TO A DEALERSHIP AND I WAS TOLD I NEEDED THE ENGINE REPLACED FOR 8000. AFTER REVIEWING I SEEN THAT THIS IS A COMMON PROBLEM AND THERE ARE RECALLS FOR ALOT OF THEIR ENGINES. SINCE I PURCHASED MY CAR USED, THERE IS NO WARRANTY AND THEY REFUSE TO FIX IT EVEN THOUGH IT IS A COMMON PROBLEM WITH THEIR VEHICLES. I WAS TOLD MY ENGINE HAD SLUDGE EVEN THOUGH I HAD MY OIL CHANGED IN NOVEMBER AND MY CAR IS STILL UNDER 79000 MILES.

ENGINE STOP AT RHE LIGTH ALMOST CAUSING AND ACCIDENT. THE ENGINE OF 2015 KIA SORENTO STOP GETTING CLOSED TO LIGTH FOR NO REASON. THE ENGINE IS LOCK AT 61,000 DEALERSHIP WATING TIME ON A DIAGNOSIS IS 4 TO 6 WEEKS

THE HEADLIGHTS ON MY CAR ARE DANGEROUSLY DIM. I HAVE RESORTED TO HAVING TO RUN MY FOG LIGHTS JUST TO GET ENOUGH LIGHT ON THE ROAD. I'VE TRIED NUMEROUS TYPES OF AFTER MARKET LIGHTS AND NOTHING MAKES THEM BRIGHTER. I BELIEVE THIS IS A SAFETY HAZARD THAT KIA SOMEHOW MISSED.

MY CAR WAS WORKING FINE, THE NEXT I HEAR A KNOCKING IN THE MOTOR, THE CAR STARTED TURNING OFF, I TOOK IT RIGHT ALWAY WHEN THEY TOLD I NEED A NEW ENGINE. THERE WAS NO ENGINE LIGHT ON OR NO NOTICE THAT CAR WAS GOING BREAK DOWN. I ONLY HAD CAR FOR ABOUT 1YEAR AND 3 MONTHS. I STILL OWN 25,000 AND I NEED GO GET A NEW ENGINE.. I WENT ONLINE SAW MORE COMPLAINING ABOUT SAME THING.. YOUR ENGINE SUCK DONT WORK.. THE DEALER SAID IF THEY WOULD A BEEN A 4 CYLINDER THEY WOULD HAVE FIXED IT RIGHT AWAY BUT BECAUSE MINES OF SUCCESS UNDER IT HAS NOT BEEN RECALLED WELL I THINK YOU SHOULD RECALL IT BECAUSE I READ ABOUT 15 PEOPLE COMPLAINING ABOUT THE SAME THING NO NOTICED THAT THEIR CAR WAS GOING TO BREAK DOWN AND NOW THEY DON'T HAVE A CAR.. I NEED A CAR TO GET WORK AND TAKE MY KIDS TO SCHOOL.. FIX MY CAR.. THIS NOT RIGHT THAT U SELL A CAR THAT ENGINE IS GOING GIVE IN LESS THEN 2 YEARS..

CAR ONLY HAS 100,000 MILES AND HAS BLOWN A HEAD GASKET. OIL IS CHANGED ON REGULAR AND WELL TAKEN CARE OF

MY LOW BEAM HEADLIGHT HIT A KEEP BURNING OUT PREMATURELY. I BOUGHT THE VEHICLE WITH 47000 MILES, AND IT NOW HAS 106000. IN NOT QUITE 60K MILES I HAVE REPLACED THE LOW BEAM HEADLIGHTS 7 TIMES. WHEN REPLACING I HAVE FOLLOWED THE OWNERS MANUAL PROCEDURE EACH TIME. A QUICK INTERNET SEARCH OF VARIOUS ONLINE FORUMS REVEALS THAT I AM FAR FROM THE ONLY PERSON EXPERIENCING THIS PROBLEM. WHEN I BROUGHT THE ISSUE UP TO THE SERVICE DEPARTMENT AT MY DEALER, THEY REFUSED TO ACKNOWLEDGE THAT THERE IS ANY ISSUE, AND THAT REPLACING THE LIGHTS THIS MANY TIMES IS JUST NORMAL WEAR AND TEAR. I HAVE HAD MULTIPLE OCCASIONS WHERE BOTH LOW BEAMS BURNED OUT SIMULTANEOUSLY, MAKING IT NECESSARY TO USE HIGH BEAMS JUST TO GET TO A STORE AND BUY REPLACEMENTS. THIS IS A VERY UNSAFE CONDITION.

WHEN MY WIFE GOT THIS VEHICLE SHE TOLD ME SHE COULDN'T SEE THE ROAD AT NIGHT I DROVE THE VEHICLE AND I COULDN'T SEE THE ROAD EITHER SO I WENT TO KIA AND THEY PLACED NEW BULBS IN THERE AT FIRST WE THOUGHT EVERYTHING WAS GREAT BUT AFTER A MONTH IT WAS BACK TO BEING VERY DIM AT NIGHT. SO I TOOK IT BACK TO KIA AND THEY SAID IT'S YOUR BULBS I'M LIKE THESE ARE KIA BULBS AND SO THEY RECOMMENDED ME TO CHANGE THE BULBS OUT SO I DID. WELL ONCE AGAIN AFTER A MONTH THEY WERE DIM. I NOTICED THE BULB BURNT OUT . SO I WENT TO ADVANCE AUTO PARTS AND BOUGHT NEW BULBS. THE LIGHTS KEEP BURNING OUT SO I BELIEVE THERE IS SOMETHING HERE THAT NEEDS TO BE INVESTIGATED WHETHER IT BE ELECTRICAL OR SOMETHING ELSE. THANK YOU.

REGULAR DRIVING LIGHTS ARE ALWAYS DIM MAKING IT DIFFICULT TO DRIVE IN DARK ROADS AND HIGHWAYS. REGULAR LAMPS ARE CONSTANTLY BURNING OUT, HAVE REPLACE LAMPS COUNTLESS OF TIMES SINCE I'VE OWNED THIS VEHICLE. IN DECEMBER I REPLACED BOTH LOW BEAM LIGHT AND I JUST NOTICE BOTH ARE BURNT OUT ONCE AGAIN.

WE PURCHASED THIS 2015 KIA SORENTO USED WITH LESS THAN 40,000 MILES BUT HAD 62,000 ON THE ENGINE AT THE TIME OF FAILURE. I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A LOAD TICKING AND THEN A VIOLENT SHAKING AND A BANG AS THE DASH PANEL LITE UP AND THE VEHICLE COASTED TO A STOP. I THEN LOOKED UNDER THE CAR ONLY TO SEE OIL POURING OUT OF THE OIL PAN. I WAS LATER TOLD THAT THE PISTON ROD HAD GONE THROUGH THE OIL PAN AND THAT THERE WAS SLUDGE IN THE OIL PAN. WHEN WE CONTACTED KIA WE WERE MADE AWARE THAT WE WERE BEYOND THE WARRANTY PERIOD AND THE COULD NOT HELP US. CONSEQUENTLY, TO SAVE MONEY WE PURCHASED A USED REPLACEMENT ENGINE AND PAID FOR OUR LOCAL MECHANIC TO INSTALL IT. THE TOTAL COST WAS OVER $6,000. SINCE THIS TIME, WE HAVE BECOME AWARE OF RECALLS ON OTHER KIA SORENTO ENGINES, BUT WE ARE CONCERNED THAT OUR BLOWN ENGINE WAS DUE TO A DEFECT IN THE ENGINE/FUEL SYSTEM, MUCH LIKE THE OTHERS.