2009 KIA SORENTO Complaints
View complaints related to 2009 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2009 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 KIA SORENTO- GALLATIN, TN
2009 KIA SORENTO WITH TRANSMISSION/DRIVELINE ISSUES. DEALERSHIP HAS HAD NUMEROUS ATTEMPTS TO CORRECT AND STATES "NORMAL FOR THIS VEHICLE." VEHICLE CLUNKS, POPS, JOLTS, AND JERKS WHEN IN OPERATION REGARDLESS OF TIME OF DAY, TEMP, ETC. STARTED IN MAY 2010 AND CONTINUES PRESENTLY WHICH IS JUNE 2011. *TR
Source: NHTSA WEB SITE -
2009 KIA SORENTO- ERIE, CO
EXPERIENCING VIBRATION IN BRAKES CAUSED BY WARPED ROTORS. THIS IS NOT COVERED UNDER WARRANTY BECAUSE DEALER SAID BRAKES WERE USED TO SLOW DOWN VEHICLE WHILE GOING DOWNHILL ON MOUNTAIN ROADS. VEHICLE IS NOT USED MUCH IN MOUNTAINS, MOSTLY STOP-AND-GO CITY TRAFFIC. IF THIS VEHICLE CANNOT WITHSTAND THIS TYPE OF USE, IT IS NOT SAFE FOR USE ON AMERICAN ROADS. KIA APPARENTLY USES UNDER DESIGNED, INADEQUATE MATERIALS AND THEN EXCLUDES THESE PARTS FROM THEIR SHAM OF A WARRANTY.
Source: PORTABLE SAFETY COMPLAINT FORM -
2009 KIA SORENTO- ASPEN, CO
VEHICLE HAS HAS REPEATED ISSUES WITH PASSENGER AIR BAG SENSOR NOT RECOGNIZING 120 LB. FEMALE PASSENGER. TOOK VEHICLE TO DEALER (FISHER KIA IN BOULDER, CO) AND WAS TOLD AIR BAG HAD A "GRAY AREA" BETWEEN 80-120 LBS WHERE IT MAY NOT ACTIVATE PROPERLY. I FIND THIS COMPLETELY UNACCEPTABLE AND FEEL UNSAFE DRIVING THE VEHICLE WITH PASSENGER AIRBAG DEACTIVATED WITH MY WIFE IN PASSENGER SEAT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2009 KIA SORENTO- HICO, TX
2009 KIA SORENTO. CONSUMER STATES THAT PASSENGER SIDE AIRBAG LIGHT INDICATED THE AIRBAG WAS DISABLED. THE DEALER TOLD CONSUMER THAT HIS WIFE DIDN'T WEIGH ENOUGH FOR THE AIRBAG SYSTEM TO REGISTER. *KB
Source: CONSUMER LETTER -
2009 KIA SORENTO- HUNLOCK CREEK, PA
I HAVE 2 COMPLAINTS. 1) I HAVE COMPLAINED ABOUT THE FRONT PASSENGER AIR BAG NOT COMING ON WHEN AN ADULT IS SEATED IN IT. I HAVE TAKEN IT TO 2 DIFFERENT KIA SHOPS 5 TIMES SINCE 1200 MILES AND WAS TOLD IT IS OPERATING NORMAL. NORMAL IS WHEN AN ADULT SITS IN IT, NOT WHEN YOU PLACE A PURSE ON THE SEAT OR WHENEVER IT DECIDES TO WORK. I AM FOLLOWING THE MANUAL AND STILL NO SATISFACTION WITH REPAIR. 2) AT 1200 MILES I ALSO COMPLAINED THAT THE CAR WOULD BUCK, STICK IN 3RD GEAR, AND NOT SHIFT TILL IT RED LINES. THIS DOES NOT HAPPEN ALL THE TIME AND I WAS TOLD BY KIA THAT UNLESS THE "CHECK ENGINE" LIGHT COMES ON THEY CAN NOT FIND THE PROBLEM. EVEN AFTER THE #1 REPAIR TECH IN THE WORLD FOR KIA EXPERIENCED THE NOT SHIFTING TILL IT RED LINES FOR HIMSELF. I WAS TOLD THE ONLY THING THEY COULD DO IS REPROGRAM THE COMPUTER. THEY HAVE REPROGRAMMED IT 4 TIMES THE PROBLEM IS STILL THERE. I HAVE 22 REPAIR INVOICES FOR THIS CAR SINCE I PURCHASED IT. I AM FIGHTING ON A DAILY BASIS WITH KIA TO REPAIR THIS CAR. IT IS A SHAME TO SAY BUT I FEEL SOMEONE IS GOING TO GET HURT OR WORST KILLED BEFORE KIA FIXES THESE ISSUES! *TR
Source: NHTSA WEB SITE -
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2009 KIA SORENTO- AUSTIN, TX
TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN SOMEONE WAS SEATED IN THE PASSENGER SEAT AND WOULD NOT TURN OFF UNTIL THE VEHICLE WAS SHUT OFF. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALERSHIP FOR A REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED SUCCESSFULLY. THE CURRENT MILEAGE WAS APPROXIMATELY 9,000. THE FAILURE MILEAGE WAS 7,253.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 KIA SORENTO- AUSTIN, TX
KIA SORENTO DOORS LOCKS DO NOT WORK FROM INTERIOR SWITCH OR KEY REMOTE CONTROL, THE DEALER JUST CHANGE A FUSE FROM THE FUSE HOLDERS, BUT FUSE POPPING DUE TO SHORT SOMEWHERE, MAIN CONCERN DRIVING THE CAR LIKE THAT IT COULD CAUSE A BIG SHORT INSIDE THE CAR, AND AFTER THE 5TH. TIME IN THE SHOP THEY CAN NOT FIND WHAT IS CAUSING THE PROBLEM , BECAUSE THEY JUST CHANGE THE FUSE. LIKE I SAID THE HAPPEN FIVE TIMES IN A MONTH . AND I HAVE TO DRIVE THE CAR LIKE THAT WITH MY LITTLE DAUGHTER , BECAUSE I DON'T HAVE ANOTHER OPTION ,BECAUSE THE PEOPLE ON THE DEALER SHOP CAN NOT DO ANYTHING . *TR
Source: NHTSA WEB SITE -
2009 KIA SORENTO- SPENCER, VA
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED ON THE CONSOLE WITH THE PASSENGER SEAT OCCUPIED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR WAS DEFECTIVE. THE DEALER MADE REPAIRS TO THE SENSOR YET THE FAILURE PERSISTED SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE AN INVESTIGATOR FROM THE MANUFACTURER EXAMINED THE VEHICLE AND STATED THE VEHICLE WAS OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 6,920.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 KIA SORENTO- SUN CITY, AZ
TL*THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS OCCUPIED BY AN ADULT, THE AIR BAG WARNING LIGHT INDICATED THAT THE FRONT PASSENGER SIDE AIR BAG WAS OFF. THE DEALER STATED THAT THE PASSENGER WAS SEATED IN THE VEHICLE INCORRECTLY AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER DID NOT WANT TO ADMIT FAULT TO THE FAILURE AND WAS CONCERNED WITH THE OVERALL SAFETY OF THE VEHICLE. IF INVOLVED IN A CRASH, THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 05/11/10.*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 KIA SORENTO- LAS VEGAS, NV
2011 KIA SORENTO, CHROME BEZEL ON INSTRUMENT PANEL REFLECTS SUN LIGHT AND STREET LIGHTS INTENSE ENOUGH TO CAUSE TEMP BLINDING FLASH. CONTACT KIA VEHICLE IS NEW AND NO OTHER COMPLAINTS HAVE BEEN FILED. *TR
Source: NHTSA WEB SITE