2014 KIA SORENTO Complaints

View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SORENTO
    - KEYPORT, NJ

    paint is falling off in large sheets could be a safety issue, been reported to the dealership, and no warning. I feel this is a real safety issue because it comes off in large sheets could cause and issue on the highways for flying debris

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Wesley Chapel, FL

    Car rolled after it was put in park. Car would not start after that and gear shift locked. Engaged emergency brake and put bricks behind wheels. Vehicle now in driveway.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Eau Claire, WI

    Out of no where engine light starts flashing and had it checked code P1326 Knock Sensor Detection System. Now need a new engine. This is a common issue for this make and model but somehow my vin isn’t on the recall. This isn’t right

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Lake Park, FL

    Severe paint delamination has occurred on the vehicle, causing the clear coat and base coat (Snow White Pearl color) to come off on the hood, pillars, roof, and rear sides of the vehicle. Not only does the peeling paint create an airborne/debris hazard, it also risks exposing the vehicle to premature rust/corrosion. This issue slowly began in 2019 and has only become much worse. From the information I have gathered online, this is a widespread issue affecting this particular model/year/color of Kia.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Union, ME

    The contact owns a 2014 Kia Sorento. The contact stated that while driving at 70 MPH, the vehicle stalled. The check engine and low oil pressure warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure. The failure mileage was approximately 143,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Oysterville, WA

    First off, we love the KIA Brand of vehicles. This is our fourth Kia. We also presently own a 2010 Optima with white paint and no peeling issues. Our Sorrento is currently showing (as of today) 133418 Miles. Sad to say that this is the only KIA we have ever owned with this very defective paint issue. Several months ago, I started to see several other 2014 Sorrento with the same peeling paint issues, so it wasn't just our vehicle. Your company is in the business of producing sophisticated and desirable vehicles designed by engineers who can cover all the bases in the manufacturing process. With the exception of this faulty paint issue, KIA has achieved this goal. I can only hope that KIA recognized this paint failure early and will go on to the next design phase. 1n my humble opinion, if KIA wants to keep growing the company brand they need to work like crazy to get to the next level in the paint process. Buyers want to have confidence that things as simple as a paint job will have a long life. In­teresting when you look at very old vehicles for sale and the owners say this is the original paint. Thus, my question is how will KIA remedy this issue with both current and future model owners? l await your reply. I hope KIA will share a disclosure that is fundamental and not try to hide or mislead.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Saint Louis, MO

    The contact owns a 2014 Kia Sorento. The contact stated that while attempting to open the doors, the remote failed to unlock the doors. The contact used the key and opened the door manually. The contact stated that the vehicle failed to start, and the battery terminal cables were tightened by the contact’s boyfriend. While the contact’s boyfriend was driving at undisclosed speeds, the vehicle stalled, and the RPM increased to 2,000 RPM. The contact stated that the engine warning light was flashing. The vehicle was towed to an independent mechanic and was diagnosed with engine failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty or recall coverage on the vehicle for the failure. The approximate failure mileage was 115,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Roan Mountain, TN

    I have had nothing but issues with my Kia since I purchased it May 30th, 2023. It's continually stalling, completely looses power, sometimes won't operate at all. My Kia is very unsafe and completely unreliable. I had to have it towed to the dealership before my first payment was even due. My Kia has has to be taken to the dealership a total of 5 times and still nothing has been resolved, other than oil change, diagnostic testing, spark plugs replacement, "fuel system service", HECU fuse installed. As of today's date (June 19th, 2025) I still owe close to $12,000 on it. This is utterly ridiculous and needs to be resolved asap. It has been continual issues from May 30th, 2023 through current date (June 19th, 2025). In 15 months I have only been able to drive it 4,876 miles. That's how unreliable it is. I need help getting these issues resolved asap.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Muscatine, IA

    The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the engine seized. There was no warning light illuminated. The contact stated that days later there was an abnormal ticking sound coming from the vehicle. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact was advised that due to an unknown software update that was not performed, the repair was not covered under recall. The contact received notification of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Saint Cloud, MN

    The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode and failed to accelerate above 35 MPH. There was an unknown warning light illuminated. The contact stated that the engine had seized. The vehicle was taken to the local dealer, where it was diagnosed with an internal bearing failure. The dealer informed the contact that the vehicle was previously in a crash and declined the warranty coverage. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 103,274.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE