2018 KIA SORENTO Complaints

View complaints related to 2018 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2018 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 KIA SORENTO
    - Conyers, GA

    The contact owns a 2018 Kia Sorento. The contact stated that upon starting the vehicle, the vehicle made an abnormal knocking sound. Additionally, the contact stated that while driving and depressing the accelerator pedal all the way to the floorboard, the vehicle failed to exceed 18 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was linked to the knock sensor detection system(KSDS). The vehicle was not repaired. The local dealer was unreachable. The manufacturer was not notified of the failure. The failure mileage was 85,798.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA SORENTO
    - Grand prairie, TX

    I was driving and the vehicle shut off. All electric still on lights, radio, dash, etc. No issues or noises indicating that the engine was having faliure. Did not overheat, had oil and gas. Just bought car used 6 months ago with 140k miles. Had it towed to Mechanic and was told the engine was locked. Engine repair is my only option that is going to cost 5-8k. Vehicle has been maintained regularly with only one previous owner and no major repairs ever needed to be done.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Fredericksburg, VA

    The contact owns a 2018 Kia Sorento. The contact stated that the rear driver's side seat lap belt harness anchor pin had detached while the contact's son was attempting to wear the seat belt, rendering the seat belt inoperable. The vehicle was taken to the dealer, where an unknown diagnosis was made, and the contact was informed that there was a fee for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 76,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA SORENTO
    - Tea, SD

    My lights are set to auto but when driving they randomly switch off. The dash shows the switch from auto to off but the control is still set to auto. I have to manually switch the control off and then back on for the lights to come back on. I’ve also noticed a few times in the morning my lights are on. My switch is set to auto and my car is completely off but the lights are on. This is very unsafe as it happens at night and I can’t see the road.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - North Fort Myers, FL

    * High pressure fuel pump quick disconnect fuel line fitting leaking fuel. * Raw fuel leaking poses a risk of fire and danger to the vehicle occupants. Raw fuel leaking in a closed in area as it did in my garage could have lead to an explosion due ignition of the fuel vapors. * My vehicle was repaired by a KIA dealership. The dealership noted that they've seen this issue several times in the past few months including one instance where the fuel line fitting actually fell off. The dealership acknowledged this failure hasn't yet become a recall issue which is why I'm filing a complaint with the NHSTA to establish a record of the issue. * The component was probably discarded by the dealership. The dealership didn't mention sending the part out for inspection or reporting the issue to the manufacturer. Galeana KIA did provide 2 pictures of the fuel leak area. I've attached these to this form. * There were no warning lamps or messages for this type of leak. The vehicle drove as normal. It wasn't until I parked the vehicle in my garage that I noticed a strong smell of raw fuel.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Rincon, GA

    I am writing to express my concern regarding a serious issue with my 2018 Kia Sorento equipped with the 2.4-liter engine. The vehicle has been experiencing excessive oil consumption—approximately one quart every 400 miles—which I believe may be indicative of a manufacturing defect. Based on similar issues reported with more recent Kia models, including those involving potentially defective piston oil rings, I am concerned that my vehicle may be affected by a similar issue. As you are aware, defective piston rings can lead to long-term engine damage, sudden loss of power, and even an increased risk of engine fire. Given the severity of the symptoms and potential safety implications, I respectfully request that this matter be formally investigated and that Kia consider extending the recall or offering a resolution for affected 2018 Sorento models. I look forward to your prompt response regarding this issue.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Fort Worth, TX

    The headlights will randomly turn off while driving, mostly when turning on the right blinker. This has been happening a few times a month since I got the vehicle in 2017. More recently, the bottom brake lights and running lights have been shorting out.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Lemon Grove, CA

    An intermittent error occurs where these services stop working. It was last for a day or two and then the error will clear. I am not able to be alerted to passing cars or cars in my blind spot when changing lanes. And if there is a situation to suddenly stop the emergency automatic braking system will not be engaged.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Lemon Grove, CA

    The car is not able to shift out of park unless the shift interlock release button is depressed. This issue has occurred intermittently in the last year but has been consistent in the past few weeks of the submission of the complaint.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - Eastport, ME

    GDI engine carbon buildup causing very high gas consumption and damage . Should carbon buildup break free it will cause engine falure resulting in engine seizure while at speed. Loss if property and life imment. Only soulition is disassembly to remove buildup. Another failure is corrosion on shift cable causing gear falure.

    Source: NHTSA WEB SITE