2019 KIA SORENTO Complaints

Vehicle starting 'eating' excessive amounts of oil about 95,000 miles. We are now about 115,000 miles and I am adding nearly 5 quarts of oil every 3,000 miles

The 'Gear' on the drivers seat towards middle of car (right hand drivers seat) snapped in some fashion and the seat rocks. I hear this is quite common in this car and that it costs upwards of $2,000 to repair because the entire seat has to be replaced.

Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.

On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, the fire intensified, and I was forced to jump out of the vehicle to save my life. Shortly afterward, the vehicle exploded. The car was completely destroyed. Every item inside was charred, and I barely escaped with my life. A police report was filed. Both the manufacturer and insurance company were notified as well as the bank that the vehicle was purchased from. There were no warning lights or messages prior to. When the vehicle caught fire, all warning lights came on at the same time. Following this incident, I began researching similar cases and was alarmed to learn that fires and engine-related failures appear to be a common issue in this model. Despite this, I was never notified of any recall, safety advisory, or service campaign related to fire risks. Had I been informed, I would have taken immediate action to prevent such a catastrophic and dangerous event.

A failing alternator caused me to take my kia into a mechanic for OEM replacement. The mechanic informed me that the engine rattles. I got to talking with the mechanic and told him that my car has been experiencing high oil consumption with no 'low oil' warning light on the dash and ive checked my oil periodically between changes and have found the dip stick bone dry multiple times. A year later, my alternator failed AGAIN and was replaced with another OEM part. The same mechanic told me that the engine is still rattling (i hadnt gotten it fixed/diagnosed because i am low income) and that he found out there had been a recall for Kia Sotento engines with my vehicle date range. Upon research, I find thousands of people on different platforms are also experiencing high oil consumption and there was actually a recall. When I checked my VIN, my vehicle was NOT part of the recall. There seems to be a high number of consumers who have the SAME issue, but are also NOT included in the original recall and we are all being told that unless we pay for a new engine out of pocket, there's NOTHING that can be done. High oil consumption with NO warning light is DANGEROUS. How is it possible that only HALF of the vehicles with the SAME defect are eligible for a recall/repair and the rest of us are S.O.L? I am the second owner of this vehicle and purchased from a used lot, however Kia knew about this defect before I purchased the vehicle from the used lot. The used car dealership no longer exists so I can't even ask them if Kia made them aware (which they potentially did not since my VIN isn't considered eligible anyways) This issue needs to be rectified for the thousands of consumers/customers that are experiencing this problem and I strongly suggest a new investigation be conducted for the remaining vehicles that were manufactured in the same time frame as the vehicles that ARE covered. My vehicle has only 90K miles on it!

The oil pressure switch on my 2019 KIA Sorento comes on when coming to a stop. This has occurred even after an oil change and checking the oil the dip stick showed full. I understand that Kia had a recall on these sensors for Kia Sorentos up to year models 2018 but evidently the problem with this sensor has not been resolved and presents a major possibility of fire occurring due to oil leakage. I believe Kia for safety sake should be required to replace this faulty sensor at no cost to the owner

The contact owned a 2019 Kia Sorento. The contact stated that while the vehicle was parked in the contact's residential driveway, the vehicle caught on fire. The vehicle was unoccupied. The contact stated that while packing the vehicle for a planned family trip, the contact noticed the fire. In addition, the contact stated that no warning lights were illuminated prior to the fire. The contact and other family members extinguished the fire with fire extinguishers that were at the contact's residence. The vehicle was towed to a local tow yard. The insurance company condemned the vehicle as a total loss. In addition, the contact stated that the insurance investigation confirmed that the fire started as an electrical fire. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 116,000.

I took my 2019 Kia Sorento to Alan Jay Kia 0n 12/05/2025 because of the 2 slits on the top of the dashboard. I spoke to the Service Manager, and he sent the General Sales Manager out to take pictures of the dashboard. He stated that the slits are outlines of the air bag. I asked if it would be ok to drive since I was going out of town for a month and he said it was ok to drive. I also showed him all of my rims that are peeling. The Service Manager said he would send the information to Kia and will contact me when he gets a response. I didn't hear from him, so I scheduled service om my vehicle on Jan. 9, 2026. I inquired about the dashboard and the Service manager said he couldn't find anything in the computer. On Friday, Jan 16,2026, I stopped back and spoke to the Service Manager, and he said he heard back from Kia, and they will not fix the dashboard or the peeling rims because of the age of the car and it's not under warranty. I researched the NHTS and found that it is a safety issue.

BCM went out causing the shifter to not shift out of park. Reading online shows this is a very common issue with Kia vehicles

The oil pressure switch is faulty. The oil indicator light comes on when I'm idling, and I'm also losing 1 quart of oil every 1,000 miles. This was reported on previous Kia models of this make and model, which extended the warranty to 15 years/150k miles. Kia isn't honoring this anymore, even though my switch was diagnosed as bad. Seems Kia never fixed the problem, as my Kia has 113,000 miles and would have been covered by a TSB (Technical Service Bulletin) for the same issue a year earlier.