2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - PORT SAINT LUCIE, FL

    DOOR LATCH PROBLEM, WON'T OPEN FROM INSIDE, AND THEN WON'T OPEN ON OUTSIDE. IT HAS BEEN A LOT OF PROBLEMS WITH THIS KIA, FOUND A LOT OF PEOPLE HAVE SAME ISSUES. YOU UNLOCK THE DOOR AND DOOR LATCH WON'T UNLOCK THE DOOR . IT WILL NOT OPEN. SO YOU HAVE TO GO OUTSIDE TO OPEN . THE SECOND SIMILAR PROBLEM. DOOR UNLOCKED, BUT YOU CAN'T OPEN THE DOOR, THIS SAME ISSUES HAPPENED ON DRIVER'S SIDE!

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ST. ALBANS, WV

    THE ENGINE STARTED MAKING NOISE AND LOCKED UP, CHECKED WITH KIA ON RECALLS DUES TO I'VE SEEN SO MANY, AND AFTER TRYING TO FIND ONE AT MANY ENGINE SHOPS, THEY HAVE NONE AT THE TIME BECAUSE THEY SAID THEY WERE IN HIGH DEMAND RIGHT NOW. THE 2.4 IS FAILING, AND THE ONLY RECALL IS ON THE 2.4 TDI, BUT I HIGHLY BELIEVE KIA HAS TO BE AWARE OF THIS. MOTOR LOCKED UP WHILE DRIVING ON THE INTERSTATE AND ALMOST CAUSED ME TO BE REAR ENDED.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - STEVENSVILLE, MD

    THE PASSENGER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. YOU CAN REACH ACROSS THE INSIDE OF THE CAR AND OPEN.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MURFREESBORO, TN

    THE REAR DRIVER'S SIDE DOOR WILL NOT OPEN FROM EITHER THE OUTSIDE NOR THE INSIDE. THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN ISSUE WAS NOTICED.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CANADA HAIRY, NY

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE PRODUCED A LOUD KNOCKING NOISE WHEN THE VEHICLE WAS STARTED. ALSO, WHILE DRIVING 35-48 MPH, A DEER JUMPED OUT INTO THE STREET. THE CONTACT SWERVED AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO FUCCILLO KIA (3900 STATE ST, SCHENECTADY, NY 12304, (518) 847-0800) WHERE THE MECHANIC STATED THAT THE CONTACT SHOULD HAVE THE VEHICLE SERVICED AT THE DEALER'S COLLISION SHOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE THE BODY DAMAGE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - FRANKLIN, GA

    DOORS ARE NOT OPENING FROM THE INSIDE NOR OUTSIDE. DOOR HANDLE BROKE ON ONE DOOR WHEN OPENING.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - KINSTON, NC

    MY VEHICLE STALLS AT TAKE OFF OFTEN AND ALSO MY HORN ONLUY SOUNDS WHEN I TURN MY STEERING WHEEL A CERTAIN POSITION . MY AIRBAG LIGHT REMAIN ON ALSO .THIS IS A VERY DANGEROUS SITUATION. THIS MALFUNCTION HAPPEN IN THE STREET ALSO.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CRAFTON, PA

    VEHICLE HAS 75,000 MILES ON IT AND HAS STARTED TO STALL AT LOW IDLE TIMES. MOSTLY UPON START UP BUT HAS INCREASED TO STALLING OCCASIONALLY AT STOP LIGHTS. ENGINE LIGHT WILL COME ON CAR WILL RESTART AND SOMETIMES ENGINE LIGHT GOES OFF OTHER TIMES IT WILL STAY ON. HAS BEEN HAPPENING ABOUT 3 MONTHS NOW. HAD IT IN THE DEALERSHIP FOR FAULTY DOOR HANDLE WHICH IS A KNOWN PROBLEM BUT WAS NOT COVERED UNDER WARRANTY. HAD DEALERSHIP RUN DIAGNOSTICS WHICH OF COURSE I HAD TO PAY FOR AND THEY CLAIMED IT WAS READING A CPU ERROR AND THE BOARD SHOULD BE REPLACED $1,400. LOTS OF RECALLS ON THIS VEHICLE, DON'T SEE MYSELF BUYING ANOTHER KIA.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - WHITEHOUSE, TX

    FIRST WARNING SIGN WAS THE HEADLIGHT, LOW BEAMS, AND ALL INTERIOR ELECTRONICS WOULD SHUT COMPLETELY OFF FOR ABOUT 2 SECONDS RANDOMLY WHEN THE TURN SIGNAL WAS USED. NEXT THE DRIVER SIDE HEADLIGHT, LOW BEAM, WENT OUT WHEN REPLACING THE BULB THE REPLACEMENT BULB WORKED UNTIL THE BULB WAS PLACED IN THE SOCKET. AFTER CLEANING THE SOCKETS TO CREATE A BETTER CONNECTION, STILL NOTHING WORKED. I SWITCHED BULBS FROM DRIVER TO PASSENGER TO SEE IF THE BULB WOULD GET A GOOD CONNECTION ON THE PASSENGER SIDE AND NOW NEITHER LOW BEAM HEADLIGHT WORKS. THIS IS A LIGHT SWITCH ISSUE THAT WAS RECALLED FOR 2012-16 KIA SORENTO'S BUT I'M HAVING THE SAME ISSUE IN A 2011.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - INMAN, SC

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN INTERNAL OIL CONSUMPTION FAILURE THAT CAUSED THE OIL TO CONSTANTLY HAVE TO BE REFILLED IN THE VEHICLE. AN OIL CONSUMPTION TEST WAS PROVIDED BY BENSON KIA OF SPARTANBURG (1100 N PINE ST, SPARTANBURG, SC 29303, (864) 585-3611) AND IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE RADIATOR. AFTER THE OIL CONSUMPTION TEST WAS RENDERED, THE OIL LEAKED UNDER THE VEHICLE. THE DEALER AND MANUFACTURER REFUSED TO COMPLY WITH AN EXTENDED WARRANTY CAMPAIGN FOR THE ENGINE ASSEMBLY AND OIL CONSUMPTION FAILURES DUE TO THE VEHICLE'S MAINTENANCE RECORD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE