2016 KIA SORENTO Complaints

The contact owns a 2016 Kia Sorento. The contact received recall notification of NHTSA Campaign Number:  22V703000 (Trailer Hitches); however, the part to do the repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

It started making a knocking noise, checked the oil and there was none in it. No warning light came and I was not due for an oil change.

While driving at highway speed, the battery light and oil light came on and the throttle became unresponsive. The driver pulled over safely. The vehicle had to be restarted before the throttle became responsive again. The vehicle was taken to Maguire Kia Service (Ithaca, NY), where the engine was subsequently replaced.

I was driving my Kia Sorento and the check engine light came on. Took to Autozone to scan the code. And it came back as a KNOCK SENSOR CODE. It went to LIMP MODE I couldn’t accelerare and Was so slow. And consuming oil. And the engine had a knock. Problems with the shift gear. I took it to GREENBRIER KIA DEALERSHIP IN CHESAPEAKE VIRGINIA. They told me that it just need it a software update. I told them that I hear many owners having the same issues. Now they did a diagnostic for $199 dollars. They told me it needs a new knock sensor. The total I will have to pay is close to $600 dollars. I told them if they do ROD BEARINGS TEST. They say they do. I’m just frustrated because it seems like the engine needs to be replaced. The technician told me my Kia Sorento was not on the knock sensor recall nor engine recall. I can’t drive the car and still making payments on it.

The cooling system was not heating or Cooling and the car was shaking when turned on. There was also fluid leaking from under the car. The mechanic reported that the head gasket is loose and leaking coolant and engine oil. He stated this is been a common problem with Kia sorento's and it is a manufacturer defect during the installation of the engine. The bolts are loose which causes the gasket to come loose which causes the leaking. He advised me not to drive the car because it could cause the engine and the head gasket to blow completely and possibly even start a fire.

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced with a refurbished engine. Approximately three years later the engine began to leak oil. The vehicle was taken to the local dealer who diagnosed that the replacement engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 84,994.

Oil consumption problem with GDI engine. No leaks, it is burning oil on a weekly basis and the oil light does not come on. There are several online blogs and YouTube videos of people with the same issue but no fix. I am constantly having to add oil. This is a known issue with GDI engines.

The brake is not sending a signal to the switch. When I try to switch out of park, It will not move. My car is a great car. I have no other problems besides trying to switch out of Park. I had the vehicle checked out and everything is in order. I was told the problem might be behind the Body module of the car...Please help me with trying to find out what is going on. My car has less than 79k miles and this should not be happening. Please call or email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Car stopped accelerating on highway. Is unable to drive safely at this time and needed to call tow truck to tow vehicle to nearest dealership.

My 2016 Kia Sorento has large places on the body (hood, roof, door rails) where the paint has peeled off extensively. We noticed the paint peeling on the hood in August 2022 and the roof and door rails were noticed this month, March 2023.