2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - STOW, OH

    MY CAR WENT INTO LIMP MODE AFTER CHECK ENGINE LIGHT CAME ON FOR TRANSMISSION AND ELECTRICAL SYSTEM FAILURE IN SOLENOID A OF TRANSMISSION. CAR STRUGGLED TO SHIFT BETWEEN GEARS AND WOULD WOULD JERK ME DRIVING. DRIVING YESTERDAY AND PEDAL WENT STRAIGHT TO THE FLOOR CAUSING TOTAL MOTOR LOSS AND HOLE IN MOTOR.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ROUND ROCK, TX

    STEERING WHEEL CONTROLS FOR RADIO/PHONE QUIT WORKING AND THE AIRBAG LIGHT CAME ON. NO ACCIDENT ETC, JUST QUIT WORKING.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - NEW KENSINGTON, PA

    IN 2017 MY DRIVER SIDE EXTERIOR REAR DOOR HANDLE WAS BEING OPENED BY MY 98 LBS DAUGHTER AND THE DOOR HANDLE BROKE OFF. CAR WAS IN PARK THEN IN 1018. THE PASSENGER EXTERIOR REAR DOOR HANDLE BROKE OFF BY THE SAME 98 LB DAUGHTER. TO ME THIS IS A SAFETY ISSUES. IF I WAS IN A CAR WRECK AND PASSED OUT. YOU WOULDNT BE ABLE TO GET INTO THE BACK SEAT.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - SPRING BRANCH, TX

    2011 KIA SORENTO WAS PARKED IN THE ATTACHED GARAGE AT 7:30 PM. IT HAD A NEARLY FULL TANK OF GAS. NO PROBLEMS WERE NOTED. MY SON WENT CYCLING THE NEXT MORNING AT 5:30 AM AND RETURNED AT 7:30 AM. HE WENT INTO THE GARAGE TO TURN ON SPRINKLER SYSTEM. NOTHING OUT OF THE ORDINARY WAS NOTICED. AT APPROXIMATELY 7:45 AM HE STARTED TAKING A SHOWER. A FEW MINUTES LATER HE HEARD A LOUD POP. THEN A FEW MINUTES LATER ANOTHER LOUD POP. THEN A FEW SECONDS LATER THE LIGHTS WENT OUT. THEN HE HEARD A LOUD BANGING AT THE FRONT DOOR. A MAN WAS YELLING THAT THE GARAGE WAS ON FIRE. MY SON AND ANOTHER YOUNG MAN WHO WAS RENTING ONE OF THE BEDROOMS IN THE HOUSE ESCAPED WITHOUT INJURY. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BUT THE CAR THE ATTACHED GARAGE WERE COMPLETELY DESTROYED. THE REST OF HOUSE SUFFERED EXTENSIVE SMOKE AND WATER DAMAGE. SEE ATTACHED PICTURE TAKEN AT 7:59 AM. GARAGE IS TOTALLY ENGULFED IN FLAMES. FIRE INVESTIGATORS DETERMINED THAT THE FIRE APPEARED TO BE CENTER AT THE FRONT OF THE 2011 KIA SORENTO. THE CAR WAS TOTALLY DESTROYED. INVESTIGATORS HIRED BY THE HOME INSURANCE COMPANY WERE NOT ABLE TO DETERMINE WHAT COMPONENT IN THE ENGINE COMPARTMENT FAILED AND CAUSED THE FIRE. NOT ENOUGH LEFT TO BE CERTAIN. KIA MOTORS USA HAS STONEWALLED US ALL THE WAY. THEY SENT PEOPLE TWICE TO MAKE SURE THERE WAS NOT SOMETHING ELSE IN THE GARAGE TO BLAME THE FIRE ON AND TO MAKE SURE THAT THE FIRE INVESTIGATORS MADE A DEFINITIVE DETERMINATION OF OF WHAT COMPONENT FAILED OR OTHERWISE HAD TO SAY IT WAS UNDETERMINED. THEY ALSO HIRED A LOCAL LAW FIRM TO OBSERVE ALL THE INVESTIGATION EFFORTS. INTIMIDATION AND STONEWALLING IS WHAT KIA HAS PROVIDED TO US. MY CONCERN IS THAT SOMEONE IS GOING TO HAVE TO DIE BEFORE KIA AND HYUNDAI ADMIT THEY HAVE DEFECT IN THEIR ENGINE MANUFACTURING PROCESS AND GET IT FIXED.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - GRANVILLE, TN

    REAR RIGHT WHEEL SPEED SENSOR REPLACED AT 136,000. ASB, BRAKE AND TRACTION LIGHTS ALL ON. WAS DRIVING APPOX 45 MILES PER HOUR ON CITY STREET, NO REASON FOR LOGHTS TO SUDDENLY COME ON. OWNERS MANUAL INDICATED THAT BATTERY SHOULD BE CHECKED FOR LOW CHARGE, NEW BATTERY NOT INDICATED IN THIS SITUATION. HAD REPLACED BRAKES, PADS AND ROTATORS THREE MONTHS PREVIOUSLY. GOT THREE QOUTES AND KIA WAS $250 MORE THAT THE OTHER REPAIR OPTIONS AND THE INDEPENTENT COMPANIES INCLUDED PURCHASING THE SENSOR FROM KIA.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - SHEFFIELD, IL

    WHEN DRIVING CAR JERKS AND ENGINE CUTS OUT LOSING ALL POWER AND MOBILITY. USUALLY COMES BACK ON WITHIN SECONDS. THIS HAPPENS WHEN DRIVING AT ANY RATE OF SPEED. A FEW TIMES I HAD TO PULL OVER TO THE SIDE OF THE ROAD WITH NO POWER AND RESTART THE CAR. WHEN LOSING ALL POWER I HAVE BEEN ON THE HIGHWAY DRIVING 55-60MPH. ALL POWER IS LOST AND WITH NO POWER STEERING I HAVE HAD TO GET THE CAR OFF THE ROAD OUT OF THE WAY OF TRAFFIC. THIS HAS HAPPENED ABOUT 6 TIMES. OFTEN SMELL SOMETHING BURNING OR MELTING. SMOKE FROM DASH A FEW TIMES. NO FIRES YET... ALSO PASSENGER SIDE HEAD LAMP CONTINUES TO GO OUT BECAUSE OF THE WIRES AND HARNESS MELTING.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - NIOTA, TN

    I AM HAVING ISSUES WITH ENGINE STALL OR WONT START THEN OIL IS GOING SOMEWHERE AND NO CLUE WHERE. I THOUGHT I HAD A GREAT VEHICLE WHEN I BOUGHT IT DIDNT KNOW THERE WAS ANY ISSUES WITH IT. BUT I AM AFRAID TO EVEN DRIVE IT THAT SOMETHING WOULD HAPPEN WHILE I AM OUT WITH THE GRANDBABY AN FAMILY.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MILTON, IN

    I WAS GOING TO MY SISTER-IN-LAWS HOUSE TO PICK UP MY SON. WHILE GOING ABOUT 55MPH DOWN A RURAL ROAD I SEEN A FLASH ON THE ROAD THAT SEEMED TO COME FROM THE FRONT LEFT TIRE AND REALIZED MY KIA HAD CAUGHT FIRE. I PULLED TO THE SIDE OF THE ROAD AND IMMEDIATELY RAN TO THE NEAREST HOUSE FOR HELP. IT WAS ONLY A MATTER OF SECONDS AND MY WHOLE VEHICLE WAS ON FIRE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - SAINT ROSE, LA

    TOOK MY CAR IN TO THE DEALERSHIP AND FOUND OUT I NEED TO PAY OVER 4K IN REPAIRS THE REPAIR LISTING CONSISTED OF INTERMEDIATE BEARINGS (WHICH LATER WAS TOLD THEY DIDN'T NEED TO BE REPAIRED AFTER I FUSSED ABOUT THE COST. HAD TO GET MY TRANSMISSION REPLACED AGAIN ALONG WITH 2 CV SHAFT FRONT SUSPENSIONS. WITH LABOR AND PARTS 4K. MY REBUILT TRANSMISSION WARRANTY WAS UP IN AUGUST 2018.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ST ROSE, LA

    MY HORN STOPPED WORKING. MY TRANSMISSION WENT COMPLETELY OUT AND WAS REPAIRED A LITTLE AFTER A YEAR THE TRANSMISSION COMPLETELY WENT OUT AGAIN. THE VEHICLE ALSO STOPS ACCELERATING. THE SORRENTO SEEM LIKE A HAZARDOUS VEHICLE AND I CAN'T BELIEVE THERE ARE ABSOLUTELY NO RECALLS ON CERTAIN ISSUES. I HAVE READ OTHER ISSUES AND I'M SEEING I'M NOT THE ONLY ONE WITH THE SAME ISSUES.

    Source: NHTSA WEB SITE