2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - MAPLEWOOD, MO

    FRONT PASSENGER DOOR CANNOT BE OPENED FROM THE OUTSIDE IT CAN ONLY BE OPENED FROM INSIDE THE CAR

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - PHENIX CITY, AL

    THE WIRING HARNESS FOR THE PASSANGER SIDE HEADLIGHT KEEPS MELTING. I HAVE REPLACED IT SEVERAL TIMES AND IT CONTINUES TO HAPPEN.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BRICK, NJ

    THE WHEEL LOCKS WHILE DRIVING IN RAINY PUDDLES. I CAN NOT BAKE ANY TURNS DURING THIS LOCKING AND HAVE TO FORCE THE STEERING WHEEL OUT OF THE LOCK POSITION.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - EDGEWOOD, WA

    DRIVER SIDE DOOR HANDLE NO LONGER WORKS. THERE IS A PLASTIC PIECE ON THE ACTUATOR THAT BREAKS VERY EASILY. THIS COULD CAUSE DANGER TO PASSENGERS INSIDE THE CAR AS THE DOOR CANNOT BE OPENED FROM THE OUTSIDE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - SEFFNER, FL

    WHEN THE LEFT BLINKER IS ACTIVATED, THE HEADLIGHTS, AND LIGHTING OF INTERIOR DRIVER PANEL), TURN OFF. THIS OCCURS WHEN IN MOTION OR STATIONARY. I HAVE TO TAP THE BLINKER ARM TO GET THE LIGHTS TO TURN BACK ON. THIS IS A MAJOR SAFETY CONCERN DRIVING DOWN DARK STREETS AT NIGHT. IN ESSENCE, I'M DRIVING "BLIND" AND IT CAUSES CONFUSION TO ONCOMING TRAFFIC.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BARTLETT, TN

    I SAW ON NEWS MEDIA ABOUT THE KIA SORENTO VEHICLE'S CATCHING ON FIRE WHILE DRIVING NOW THIS CONCERNS ME BECAUSE I HAVE CHILDREN IN MY CAR 24/7 AND I DO TRAVEL OUT OF STATE TO VISIT FAMILY. WHY HAS THERE BEEN NO MENTION OR RECALLS ON THIS PROBLEM? I FEEL AS THOUGH I'M DRIVING A TICKING TIME BOMB.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - STEVENSON RANCH, CA

    MY 2011 KIA SORENTO IS ACCIDENT-FREE. WHEN THE MILEAGE WAS AT ABOUT 85,000, THE AIR BAG LIGHT TURNED ON WHEN I STARTED THE CAR ONE DAY, AND HAS STAYED LIT WHEN THE CAR IS RUNNING EVER SINCE. AROUND THE SAME MILEAGE, I NOTICED THAT THE PASSENGER AIR BAG "OFF" LIGHT IS SOMETIMES LIT WHEN THERE IS AN ADULT PASSENGER, AND IT IS SOMETIMES NOT LIT WHEN NO PASSENGER IS IN THE PASSENGER SEAT. FROM WHAT I READ ONLINE, THIS IS A KNOWN ISSUE THAT IS EXPENSIVE TO FIX (THE CLOCK SPRING ELECTRICAL ASSEMBLY AND THE PASSENGER OCCUPANT SENSOR MAT OR ENTIRE PASSENGER SEAT NEEDS REPLACEMENT). IT LOOKS LIKE KIA HAD A RECALL ON THIS SAME ISSUE FOR THE 2007-8 KIA RONDO AND THE 2006-8 KIA OPTIMA; THIS SHOULD BE A RECALL FOR THE 2011 KIA SORENTO. I WILL GET THIS REPAIR COMPLETED SINCE IT IS AN OBVIOUSLY UNSAFE DEFECT - I READ MANY CONSUMER COMPLAINTS ABOUT AIR BAGS FAILING TO DEPLOY IN AN ACCIDENT.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BINGHAMTON, NY

    MY KIA HAS BEEN IN AND OUT OF THE DEALERSHIP REPAIR FACILITY SINCE JULY 1ST 28. I HAVE HAD TO HAVE IT TOWED THERE TWICE. MY ORIGINAL ID COMPLAINT # WITH NHTSA IS NHTSA ID NUMBER: 11142672. I STILL HAVE AN OPEN COMPLAINT WITH KIA THAT HAS BEEN ONGOING. DUE TO MELTED PARTS CONNECTED TO THE ENGINE THAT HAD TO BE REPLACED A COUPLE WEEKS PRIOR TO THE VEHICLE GOING IN THIS TIME. NOW I AM BEING TOLD THE ENGINE MATING SURFACE IS AN ISSUE. THE CYLINDER HEAD IS WARPED & THE BLOCK IS WARPED. HOW? I HAVE NOT DRIVEN THIS CAR HOT THAT I AM AWARE OF! THIS IS A 2011 KIA THAT IS OUTSIDE OF THE RECALL FOR ENGINE ISSUES BUT IS STILL BEING PUSHED FOR RECALL BY NHTSA...WHAT DO I DO NOW IF KIA WON'T REPLACE THE MOTOR? THERE ARE ONLY 77K MILES ON THIS VEHICLE. I BOUGHT IT WITH 900 MILES ON IT. I AM STILL WAITING TO HEAR FROM KIA. THIS IS GETTING RIDICULOUS! KIA KNOWS VERY WELL THERE ARE PROBLEMS WITH THESE MOTORS AND FEELS CONTENT TO SIT BACK AND LET PEOPLE'S HARD EARNED MONEY RESULT IN A NON-DRIVEABLE VEHICLE. I HAVE BABIED THIS VEHICLE SINCE THE DAY I GOT IT. THIS ISSUE IS THROUGH NO FAULT OF MY OWN. THIS IS ON THEM. SOMEONE NEEDS TO DO SOMETHING. A $25K VEHICLE WITH 77K MILES SHOULD NOT NEED A NEW MOTOR!

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CUMBERLAND, MD

    ON THE MORNING OF NOVEMBER 13, 2018, MYSELF, MY DAUGHTER AND SON N LAW WENT TO LEAVE HER HOME AND MY KIA SORENTO DIDNT WANT TO START, WHEN IT FINALLY DID START WE WERE ABOUT 45 MINUTES INTO OUR TRAVEL AND PULLED OFF AT A REST AREA, SHUT THE CAR OFF, AND THERE WAS THIS AWFUL BURNING SMELL, KINDA SMELLED LIKE RUBBER TO US. WE LET CAR COOL OFF AND BEGAN OUR TRAVELLING. THERE HAD BEEN SEVERAL PREVIOUS TIMES BEFORE THIS DATE THAT MY KIA HAD NOT WANTED TO START AND THE LIGHTS AND GAUGES WOULD FLASH ON AND OFF. I HAVE OWNED THIS VEHICLE GOING ON 3 YEARS NOW, AND HAVE HAD THE STRUTS LITERALLY BREAK ON ME, THE EMERGENCY BRAKE PART REPLACED TWICE NOW, THE DAY I BOUGHT THE CAR ANTIFREEZE WAS LEAKING OUT OF IT AND I NEVER GOT TO DRIVE IT OFF THE LOT THE DAY I BOUGHT IT. THERE HAS BEEN MULTIPLE ISSUES BUT CAR DEALERSHIP TELLS ME THE CAR IS FINE. 'THE BURNING SMELL IS THE COMPLAINT I AM WORRIED ABOUT"

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - LUDLOW, MA

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO BALISE KIA (LOCATED AT 603 RIVERDALE ST, WEST SPRINGFIELD, MA 01089, (413) 316-1500) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12933624. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE