2014 KIA SORENTO Complaints

View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SORENTO
    - BOYNTON BEACH, FL

    MY TROUBLES BEGAN ON APRIL 6, 2020 WHEN MY ABS LIGHT CAME ON. I HAD NEVER HAD THIS ISSUE IN ANY PRIOR VEHICLE THEREFORE EVEN THOUGH WE WHERE AT THE HEIGHT OF A WORLDWIDE PANDEMIC I IMMEDIATELY CALLED THE KIA DEALERSHIP WHERE I HAVE MY VEHICLE SERVICED. I WAS ABLE TO GET AN APPOINTMENT FOR THE NEXT MORNING. I WAS REGRETTABLY INFORMED THAT MY LEFT REAR ABS SENSOR HAD FAILED AND WOULD NEED TO BE REPLACED. INCLUDING THE COST OF THE OIL CHANGE, THIS REPAIR COST ME $657.35. THEN ON APRIL 22, 2020,MY CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, I IMMEDIATELY SCHEDULED AND APPOINTMENT AT THE KIA DEALERSHIP IN DELRAY BEACH, FL FOR THE NEXT MORNING. SOON THEREAFTER I WAS ADVISED THAT MY FUEL TANK SENSOR HAD FAILED. THIS COST ME $463.61.ON MAY 5, 2020, TO MY SURPRISE MY ABS LIGHT CAME ON AGAIN. I SCHEDULED AN APPOINTMENT WITH THE KIA DEALERSHIP IN DELRAY BEACH, FL FOR THE NEXT MORNING. I WAS SOON INFORMED THAT MY RIGHT ABS SENSOR HAD FAILED. THIS REPAIR COST ME $513.32. I HAVE REACHED OUT TO KIA CONSUMER AFFAIRS ON SEVERAL OCCASIONS REGARDING MY DISPUTE, HOWEVER, ON EACH OCCASION I HAVE BEEN MET WITH ADVERSITY. MY DISPUTE IS NOT WITH KIA'S WARRANTY HOWEVER, EACH TIME I HAVE SPOKEN WITH KIA'S MANAGEMENT AND/OR CUSTOMER SERVICE REPRESENTATIVES THEY CONTINUE TO ADVISE ME THAT MY WARRANTY HAS EXPIRED SO THERE IS NOTHING THEY CAN DO. MY ISSUE IS, THAT THEIR SENSORS ARE FAULTY. SPECIFICALLY, THE REAR ABS SENSORS. THESE SENSORS SHOULD NOT HAVE FAILED LIKE THIS. KIA HAS CONTINUED TO HAVE ISSUES WITH THE ABS SENSORS. KIA SHOULD NOT BE SHIFTING THE BLAME AND COST OF THEIR FAULTY PARTS ONTO THEIR CONSUMERS. DURING MY LAST CALL WITH [XXX], A MANAGER AT KIA MOTORS IN IRVINE, CALIFORNIA; I WAS ASKED HOW MANY KIA'S I OWNED. WHEN I ADVISED HIM THAT THIS WAS MY FIRST AND WILL NOW BE MY LAST KIA, HE TOLD ME THAT I AM NOT A LOYAL CUSTOMER AND I HAVE NO WARRANTY SO THERE IS NOTHING KIA MOTORS CAN DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - ORLANDO, FL

    I WAS AT A LIGHT ON FRIDAY AND MY CAR JUST TURNED OFF.I HAD TO PUSH IT TO THE GASTION. WHEN MY MECHANIC CAME TO LOOK AT IT ON FRIDAY HE SAID THAT MY ENGINE LOCKED I NEED A NEW ENGINE. I DON'T UNDERSTAND WHY THERE WASN'T A RECALL ON MY VIN NUMBER BUT THERE WAS RECALLS ON 2013 AND 2014 KIA SORENTO AND KIA SOLES . I HAVE A FRIEND OF MINE THAT HAS A 2013 KIA SORENTO AND HE HAD THE SAME ISSUE WITH HIS ENGINE. IS THE GDI ENGINES AND THAT'S THE ENGINE I HAVE AND IS NOT REPLACEABLE THAT IS SO MESSED UP. THERE WAS A REPLACEMENT ON ALL ENGINES OF GDI.WHY THIS HAPPENING TO ME WHEN I HAVE 6 MONTHS LEFT OF PAYMENTS AND IT'S $3,500 TO REPLACE AN ENGINE THIS IS REALLY ABSURD. *TR

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - GARRETT, KY

    SOMETHING IS DRAINING THE BATTERY. IF THE CAR ISN'T DRIVEN FOR A FEW DAYS, IT WILL NOT START. *TR

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - DEARBORN, MI

    TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS A DELAY BETWEEN THE ACCELERATOR BEING DEPRESSED AND THE VEHICLE RESPONDING. IN ADDITION, THE VEHICLE WOULD SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LA FONTAINE KIA LOCATED AT (2027 S. TELEGRAPH RD, DEARBORN, MI 48124), WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED MOTOR OVERHEATED WHILE DRIVING AND VEHICLE WOULD SHUT OFF.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - KANNAPOLIS, NC

    MY ENGINE STARTED BLOWING SMOKE WHEN DRIVING OUT WITH MY FAMILY. I TOOK IT TO KIA DEALERSHIP AND THEY SAID THAT BOTH THE FRONT TIMING COVER AND THE OIL PAN GASKET HAD A LEAK AND THAT THEY NEEDED TO BE REPLACED. MY CAR HAD AN ENGINE RECALL DONE BY THEM ON WHICH DURING MANUFACTURING THERE WERE METALS SHARDS THAT SPREAD THROUGH THE ENGINE. I ALSO READ THIS ENGINE (THETA 2) WAS INVOLVED IN CASES WERE THE ENGINE CAUGHT ON FIRE FOR NO APPARENT REASON. THIS IS A SAFETY CONCERN AND THEIR ENGINES SHOULD BE WARRANTIED FOR A LONGER TIME. I'M ATTACHING THE INVOICE FOR THE REPAIRS DONE.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - GRAND FORKS, ND

    I BOUGHT 2014 KIA SORRENTO WITH 93,000 ON IT HAD OIL CHANGE TO FULL MAX LIFE SYNTHETIC API OIL AND OIL FILTER CHANGE TO FULL SYNTHETIC FILTER AT 97,389 .THEN GOT TO AND OIL GOOD FOR 7,500 MILES. ENGINE WENT OUT AT 102,500. AND NORMAL DRIVING ..

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - ROSEVILLE, MI

    WHILE DRIVING ON THE HIGHWAY, MY ENTIRE DASHBOARD WENT OUT. THIS MADE IT IMPOSSIBLE FOR ME TO SEE HOW FAST I WAS GOING. TURNS OUT, WHEN I TURN MY HEATED SEATS ON IT BLOWS THE FUSE FOR MY DASHBOARD. THIS IS VERY DISAPPOINTING, BECAUSE I JUST BOUGHT THIS CAR 6 MONTHS PRIOR TO THIS HAPPENING.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - YORK, SC

    ENGINE MALFUNCTION PERTAINING TO THROTTLE BODY. VEHICLE STARTED TO SKIP WHILE SITTING STATIONARY IN PARKING SPACE AS IF NOT RECEIVING ENOUGH FUEL THEN HAS REDUCED POWER. TOOK VEHICLE TO DEALER TO INQUIRE ABOUT POSSIBLE COVERAGE FOR REPLACEMENT SINCE VEHICLE HAD LESS THAN 100,000 MILES. DEALERSHIP TOLD ME THAT THROTTLE BODY WAS NOT COVERED AND THAT IT WOULD CODE IN ASSESS OF 1,000 DOLLARS TO REPAIR.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - BERKELEY LAKE, GA

    MY CHECK ENGINE LIGHT CAME ON THE FIRST TIME IN AUGUST OF 2019 . THE DEALERSHIP KEPT MY KIA SORENTO FOR ALMOST A MONTH . 3 DAYS AFTER I GOT IT BACK THE CHECK ENGINE LIGHT CAME ON AGAIN BROUGHT IT BACK TO DEALERSHIP COST ME ANOTHER 155.00. 4 DAYS AFTER THAT CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING AS THE FIRST TIME . WHEN IT WOULD COME ON THE ACCELERATION WOULD ALMOST DIE I COULD ONLY GO 3 OR 4 MILES A HOUR . WHEN I GOT IT BACK THE 3RD TIME I WAS GOOD FOR ABOUT 2 MONTHS THEN IN NOVEMBER OF 2019 . THE EXACT SAME THING HAPPENED AGAIN ALMOST GOT HIT THIS TIME . BROUGHT IT TO ANOTHER DEALERSHIP COST ME ALMOST 400.00. THEN ON MY WAY OUT OF TOWN IN DECEMBER OF 2019 . IT HAPPENED AGAIN. AGAIN ALMOST GOT HIT I WAS ON THE INTERSTATE HALFWAY TO MY DESTINATION. THIS TIME HAD TO RENT A TOW BAR HAVE SOMEONE DRIVE 3 HOURS TO GET ME AND MY KIA . THEN GOT IT TO A DEALERSHIP IN A DIFFRENT STATE . THEY CHARGED ME FOR A PART THAT WAS UNDER WARRANTY THIS TIME IT COST ME 509.00. THIS IS A SAFTY ISSUE PLUS KIA WILL NOT REFUND ME THE MONEY I SPENT ON THE WARRANTY PART.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - DISTRICT HEIGHTS, MD

    TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT AFTER AN OIL CHANGE, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO DAR CARS KIA LOCATED AT (4700 BRANCH AVE, MARLOW HEIGHTS, MD) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 141,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE