2015 KIA SORENTO Complaints

WHILE VEHICLE WAS TRAVELING 70 MPH ON INTERSTATE, ENGINE CUT OFF. SUBSEQUENT MECHANIC EVALUATION WAS ENGINE IS INTERNALLY DAMAGED AND REQUIRES REPLACEMENT

I WAS DRIVING AND WAS STOPPED IN A TURNING LANE WAITING TO TURN WHEN THE CAR STOPPED WORKING AND WOULDN'T DO ANYTHING. I HAD IT TOWED TO A KIA DEALER AND WAS TOLD THE ENGINE HAD SEIZED. THERE WAS NO REASON FOR THIS TO HAVE HAPPENED ON A NEWER VEHICLE. I WAS TOLD THERE WAS SLUDGE, MUCH LIKE I AM FINDING A LOT OF OTHER PEOPLE WITH THESE VEHICLES WERE TOLD. IT COST ME $5700 TO HAVE A USED ENGINE PUT IN THAT WILL LIKELY FAIL AS WELL, AS AFTER RESEARCHING THIS IS A COMMON PROBLEM IN THESE VEHICLES. THERE WAS A RECALL UP TO YEAR 2014 FOR KNOWN ENGINE FAILURE AND IT SHOULD BE EXTENDED TO 2015 BECAUSE THE PROBLEM IS BEYOND THE YEAR 2014 ENGINES.

BETWEEN OIL CHANGES, THE ENGINE ON THIS VEHICLE BURNED THROUGH / CONSUMED ALL OF THE FULL SYNTHETIC OIL CAUSING A MASSIVE FAILURE WITH THE TIMING CHAIN AND ALL THE TENSIONERS. REPAIR ESTIMATE: $2800. I'VE NEVER HAD A CAR THAT CONSUMED OIL LIKE THIS. IT WAS UNPREDICTABLE. IF I HAD CAUGHT THIS LATER, IT WAS HAVE LIKELY CAUSED A MORE CATASTROPHIC FAILURE REQUIRING THE REPLACEMENT OF THE ENTIRE ENGINE OR REBUILD. THE VEHICLE IS UNDER 75,000 MILES. HAD I BEEN THE ORIGINAL OWNER OF THE VEHICLE, A 100,000 MILE WARRANTY WOULD APPLY. HOWEVER, SUBSEQUENT OWNERS LOSE 40,000 MILES OF WARRANTY COVERAGE. MY WARRANTY IS EXPIRED AS A RESULT. KIA HAS HAD OTHER RECALLS ON PRIOR YEAR SORENTO MODELS, BUT THE 2015 IS YET TO BE RECALLED AS OF THE WRITING OF THIS COMPLAINT. I HOPE THAT CHANGES IN THE NEAR FUTURE.

HEADLIGHTS WILL NOT COME ON. ONE WILL FLICKER ON EACH TIME THE HEADLIGHT SWITCH IS TURNED ON BUT WILL THEN SLOWLY GO OUT. NO HEADLIGHTS IS A SAFETY ISSUE! THE KEY FOB ALSO HAS INTERMENTENT DISFUNCTION LIKE THE BATTERY IS GOING OUT BUT IT IS NEW BATTERY. I HAVE READ OTHER COMPLAINTS WITH SAME ISSUES. HEADLIGHT ISSUE WITH BAD CONNECTORS FOR THIS MAKE MODEL AND YEAR HAVE BEEN RECALLED BUT FOR SOME REASON DOESN'T INCLUDE MY CARS VIN. NEEDS TO BE FURTHER INVESTIGATED TO INCLUDE MORE VIN.

THE ENGINE BEGAN KNOCKING WHILE DRIVING ON THE HIGHWAY. THIS OCCURRED ABOUT 2000 MILES INTO THE LAST OIL CHANGE. THE DEALERSHIP IS STATING THE BEARINGS IN THE ENGINE ARE THE CAUSE OF THE FAILURE.

MY COMPLAINT IS THE LOW BEAM ON MY 2015 KIA SORENTO HAS VERY POOR VISIBILITY AND BURNS OUT TOO FREQUENTLY. MY LOCAL KIA DEALER DOESN'T EVEN CARRY THE REPLACEMENT BULB FOR THIS VEHICLE. TOLD ME TO GO BUY IT AT WALMART, WHICH I DID. HOWEVER, ONE BURNED OUT WITHIN 4 MONTHS (I CHANGED BOTH AT THE SAME TIME PER RECOMMENDATION). BOUGHT REPLACEMENT AGAIN (COST $37.00) AND BEFORE I HAD A CHANCE TO REPLACE THE OTHER ONE BURNED OUT. I THINK THIS IS A REAL SAFETY ISSUE DUE TO THE POOR VISIBILITY (LOW LUMENS) AND FREQUENT BURN OUT. CAN YOU OFFER ANY ADVICE? THANK YOU.

MY KEY FOB WAS SOUNDING LIKE THE DOORS LOCKED BUT THE CAR HEADLIGHTS DID NOT FLASH OR HORN SOUND TO SIGNAL THE CAR WAS LOCKED/SECURITY FEATURE. THE DEALER SAID THERE WAS NOTHING WRONG WITH THE BATTERY IN THE FOB, AND LET IT BE AS THAT. TODAY MY CAR IS IN THE SHOP BECAUSE I WAS IN THE REAR SEATS THIS WEEK AND NOTICED THE BACK DRIVER SIDE PASSENGER DOOR WAS NOT LOCKING. I HAD TROUBLE GETTING OUT TOO. THIS EXPLAINS WHY THE CAR HORN DID NOT BEEP NOR THE HEADLIGHTS FLASH, AS IT WAS NOT A LOCKED CAR, THERE IS A ISSUE AND THE CAR IS NOT SECURE, THAT IS WHY IT DID NOT BEEP. IT WILL SOUND LIKE THE DOORS LOCKED AND UNLOCKED BUT AT THIS TIME IT IS JUST THIS ONE DOOR THAT WILL NOT LOCK. IT IS NOT UNDER THE KIA WARRANTY NOW AND IT WAS NOTED, PER THIS TECH TODAY, THAT WHEN I FIRST MENTIONED THE KEY OR FOB ISSUE WAS AFTER THE REGULAR WARRANTY TOO. I SEE ONLINE LOTS OF COMSUMER COMMENTS ABOUT KIA DOOR LOCK ISSUES. THIS IS A SAFETY ISSUE. THIS SHOULD BE A MAJOR RECALL. NOW I HAVE TO PAY ABOUT $280.00 FOR THIS ONE DOOR LOCK. AND PRAY THIS TAKES CARE OF IT

WHILE DRIVING ON HIGHWAY CAR LOST POWER AND CUT OFF, WAS ABLE TO START AGAIN AND GET TO DEALER MAINTAINING SPEED ROUGHLY 45 MPH

SITTING AT A RED LIGHT I NOTICED MY CHECK ENGINE LIGHT FLASHING. THE LIGHT TURNED GREEN AND WHEN I PUSHED THE ACCELERATOR I HAD ZERO POWER. IT WAS ABLE TO GO UP TO 20MPH AND I WAS ABLE TO MAKE IT UP THE HILL AND INTO MY WORK PARKING LOT. I CALLED KIA AND LUCKILY WAS ABLE TO GET TOWED TO THE DEALERSHIP. THEY STATED ITS PROBABLY AN ENGINE MISFIRE, WE'LL HAVE YOU UP AND RUNNING IN NO TIME. THE NEXT DAY, I CALLED THE DEALERSHIP (BC I DIDN'T HEAR FROM THEM) AND WAS TOLD "WERE ORDERING YOU A NEW ENGINE". 6 DAYS LATER I CALLED AGAIN BECAUSE I STILL HAVEN'T A REASON AS TO WHY.. I WAS INFORMED THE UPDATE THEY DID ON MY COMPUTER DID SOMETHING TO MY ENGINE AND THATS THEIR ONLY SOLUTION. MIND YOU THE VEHICLE ONLY HAS 41K MILES ON IT! APPARENTLY THAT HAPPENS ALOT TO KIA'S BUT I WISH I KNEW BEFORE I PURCHASED THIS VEHICLE! TOTAL PIECE OF JUNK AND I DON'T FEEL SAFE. SIDE NOTE: MY TRANSMISSION HAS ALWAYS SHIFTTED VERY HARD IN THE MORNING (EVEN AFTER A 20MIN WARMUP) THEIR LOOKING INTO THAT NOW.

MY KIA LOST POWER WHILE DRIVING ON MARCH 17, 2017 ON THE HIGHWAY. AFTER KIA REPLACED THE MOTOR I REALIZED THAT DURING COLD WEATHER MY CAR WON'T START AT ALL. I'VE HAD SEVERAL DIAGNOSTIC TESTS DONE BUT NOTHING SHOWS UP. I'VE EVEN HAD THE MANAGER OF THE SERVICE DEPARTMENT COME TO MY LOCATION WITH THE DIAGNOSTIC DEVICE, BECAUSE I WAS ONCE AGAIN STRANDED AND HAD JUST PAID TO HAVE THE MACHINE PUT ON MY VEHICLE THE DAY BEFORE. AGAIN NOTHING SHOWED UP. IT ONLY HAPPENS DURING COLD HARD FREEZE WEATHER. I'VE FILED A REPORT WITH KIA AND TO THIS DAY NO ONE HAS CONTACTED ME. NEXT ISSUE IS A CLICKING NOISE WHILE DRIVING VEHICLE COMING FROM THE STEERING WHEEL AND OF COURSE IT'S NOT COVERED. LASTLY, I JUST RECENTLY NOTICED THAT THE SMELL OF GASOLINE COMING THROUGH THE VENTS AFTER FILLING THE CAR WITH CAR AND DRIVING MINUTES LATER THERE'S A STRONG SMELL OF GASOLINE THROUGHOUT THE WHOLE CAR. KIA HAS THE WORST CUSTOMER SERVICE. THEY WONT GIVE YOU A RENTAL CAR NOR DO THEY RETURN OR FOLLOW UP ON COMPLAINTS.