2007 KIA SORENTO Complaints

TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER AND THE PASSENGER SIDE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHEN OPENING DOORS, THE DOME LIGHT NO LONGER WOULD TURN ON. THIS EVENTUALLY CONTINUED UNTIL THE FRONT LIGHTS NO LONGER TURN ON, AND NOW THE REAR HATCH LIGHTS DO NOT TURN ON EITHER. THE LIGHTS WORK WHEN THEY ARE MANUALLY TURNED ON, JUST NOT WHEN THE DOORS OPEN. IT WAS CHECKED BY A REPAIR SHOP AND THEY SAY IT IS NOT A SWITCH ISSUE (AS THE LIGHTS ON THREE OF THE DOORS STILL LIGHT WHEN OPEN). THEY FEEL IT IS AN ELECTRICAL ISSUE AND FOUND HUNDREDS OF POSTS FROM AS FAR BACK AS 2003 SORENTOS WITH THE SAME ISSUES. THE LIGHTS NOT TURNING ON IS A HUGE SAFETY ISSUE FOR MYSELF AND MY FAMILY TRYING TO ENTER A PITCH BLACK VEHICLE AT NIGHT TIME. *TR

I OWN A 2007 KIA SORENTO LX WITH 47,760 MILES ON IT CURRENTLY (TODAY'S DATE 09/10/2014). THE FIRST SYMPTOMS HAPPENED A FEW MONTHS AGO WHERE MY CAR WOULD HESITATE UPON ACCELERATION AND/OR I WOULD BE TRAVELING BETWEEN 30-45 MPH AND THE CAR WOULD BEGIN BUCKING/JERKING FOR A FEW SECONDS. THIS WAS VERY INTERMITTENT AND RANDOM. IF I TOOK MY FOOT OFF THE GAS PEDAL, THEN REAPPLIED THE GAS THE CAR WOULD BE FINE. THEN THAT SYMPTOM WENT AWAY AND I GAINED A NEW SYMPTOM. I WAS DRIVING APPROXIMATELY 30 MPH, WHEN ALL OF THE SUDDEN MY ECS OFF LIGHT AND CHECK ENGINE LIGHT CAME ON SIMULTANEOUSLY, AND I INSTANTLY LOST POWER/ACCELERATION. IT APPEARS THAT WHEN THIS HAPPENS THE CAR GOES INTO "LIMP HOME" MODE? IT HAS HAPPENED TWICE TO ME IN THE PAST 3 DAYS. THIS IS VERY DANGEROUS BECAUSE THE LOSS OF POWER/ACCELERATION IS INSTANT, IT HAPPENS WITHOUT WARNING, AND IT DOES NOT MATTER HOW FAST YOU ARE GOING. THIS COULD CAUSE LOSS OF LIFE IF IT HAPPENS ON A HIGHWAY AT A HIGH RATE OF SPEED. ALL OF THESE SYMPTOMS BEGAN TO APPEAR RIGHT AFTER I HAD THE RECALLS DONE ON MY VEHICLE (I.E. BRAKE SWITCH AND ECM UPGRADE). MY CAR WAS FINE BEFORE I HAD THE RECALLS DONE. *TR

BEGINNING IN EARLY AUGUST 2014, THE ESC AND CHECK ENGINE LIGHT WOULD ILLUMINATE WHILE DRIVING DOWN THE ROAD. THE VEHICLE ACCELERATOR STOPS WORKING AND THE VEHICLE GOES INTO LIMP MODE. WE ARE UNABLE TO GET MORE THAN 40 MPH OUT OF IT AND ON SEVERAL OCCASIONS, NEARLY CAUSED AN ACCIDENT WHEN OTHER VEHICLES WOULD COME UP FROM BEHIND VERY SUDDENLY. WE WERE FORTUNATE THAT WE WERE IN AN AREA WHERE WE COULD GET OFF THE ROAD QUICKLY. ONCE WE HAVE COME TO A STOP, IF WE TURN THE ENGINE OFF AND RESTART, THE LIGHTS RESET THEMSELVES AND THE VEHICLE FUNCTIONS NORMALLY UNTIL THE NEXT TIME IT HAPPENS. THE FIRST TIME IT HAPPENED WAS SHORTLY AFTER WE BOUGHT THE CAR NEW AND THE KIA DEALERSHIP REPLACED A BRAKE LIGHT SWITCH UNDER RECALL #09V130000. THIS HELPED UNTIL RECENTLY. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY REPLACED A THROTTLE POSITION SENSOR AT THE COST OF $395.00. IT HELPED FOR TWO WEEKS AND THE PROBLEM RETURNED EXACTLY THE SAME. THIS TIME THE DEALER INFORMED US THAT IT WAS THE ACCELERATOR PEDAL ASSY - ENGINE CONTROL SYSTEM AT THE TUNE OF $250.00 ALL THESE ITEMS ARE PART OF THE ESC SYSTEM AND CAUSE THE VEHICLE TO GO TO LIMP MODE. I'M CONCERNED THAT THERE MAY BE OTHER SUB-ASSEMBLIES ASSOCIATED WITH IT AND EVERY TIME ONE GOES BAD, WE'LL END UP IN LIMP MODE AND/OR A HOOD ORNAMENT ON A KENWORTH. THIS IS RIDICULOUS AND NEEDS TO BE ADDRESSED BY KIA AT NO COST TO CONSUMERS. *TR

ESC AND CHECK ENGINE LIGHT ILLUMINATED. TOOK VEHICLE TO DEALER FOR REPAIRS. DEALER SERVICE DEPT STATED THAT BRAKE LIGHT SWITCH WAS AT FAULT, BUT THAT IT HAD BEEN PREVIOUSLY REPLACED IN MAR 2010 UNDER A RECALL CAMPAIGN. AFTER REPLACING SWITCH THIS TIME, DEALER SERVICE ADVISER STATED THAT SWITCH APPEARED TO BE ORIGINAL, BUT THAT I WOULD STILL HAVE TO PAY FOR PARTS AND LABOR ($129.86). I PAID BUT PROTESTED. I HAVE SERIOUS DOUBTS THAT BRAKE LIGHT SWITCH WAS REPLACED IN MAR 2010 AS DEALER STATED, SINCE THE RECENTLY REPLACED SWITCH APPEARED TO BE ORIGINAL EQUIPMENT. SUBSEQUENTLY, I FEEL AS THOUGH I SHOULD NOT HAVE TO PAY FOR THE MOST RECENT (AUG 2014) REPAIR, ESPECIALLY IF SWITCH HAD NOT BEEN REPLACED UNDER RECALL CAMPAIGN PREVIOUSLY. I SUSPECT THAT DEALER EITHER FALSIFIED THE MAR 2010 REPAIR, AND/OR REPLACED RECALLED SWITCH WITH IDENTICAL REPLACEMENT (WHICH IS PRONE TO FAILURE). WHAT GOOD IS A RECALL IF ORIGINAL DEFECT WAS SIMPLY REINSTALLED? I DO HAVE POSSESSION OF DEFECTIVE SWITCH REPLACED IN AUG 2014. NOT ONLY DO I WANT MY MONEY RETURNED TO ME, BUT I WOULD LIKE SOME ASSURANCE THAT THE PROBLEM IS NOW REMEDIED WITH A RELIABLE SWITCH. PLEASE RESPOND. *TR

2007 KIA SORENTO PASSENGER SEAT AIR BAG ALARM - DUE TO SEAT SENSOR PROBLEMS OR OTHER PROBLEMS. PROBLEM HAS RECURRED HUNDREDS OF TIMES SINCE PURCHASED NEW. ADVISED BY SERVICE MANAGER OF GREER, SC KIA THAT FAULT WAS DUE TO PASSENGER NOT SITTING PROPERLY IN SEAT WITH FEET POSITIONED PROPERLY BUT ADVISED BY A KIA TECHNICIAN, CONFIDENTIALLY, THAT THIS IS NOT TRUE. PASSENGER SEAT SENSOR WAS ADJUSTED AFTER SEVERAL VISITS BUT FAULT RECURS TIME AFTER TIME WHICH MEANS THE PASSENGER AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. KIA DOES NOT APPEAR TO TAKE MATTER SERIOUSLY. THIS COULD RESULT IN DEATHS. OTHER DEALER REPRESENTATIVES REFERS THE PROBLEM BACK TO SERVICE MANAGER ONLY. NUMBER OF COMPLAINTS: AT LEAST SIX OR MORE - TO LITTLE AVAIL. PROBLEM STILL EXISTS FROM TIME TO TIME. USUALLY THE PASSENGER CAN BOUNCE UP AND DOWN SEVERAL TIMES AND FINALLY GET THE ALARM TO EXTINGUISH SHOWING NORMAL AIR BAG OPERATION FOR THE PASSENGER SIDE. WROTE LETTER TO REGIONAL KIA DEALERSHIP TO NO AVAIL. CALLED KIA HELP LINE TO NO AVAIL. ONLY TOLD TO REFER PROBLEM TO KIA DEALERSHIP SERVICE MANAGER. INCIDENT DATE SINCE TIME OF PURCHASE IN JUNE OR JULY, 2007. GUESSING PURCHASE DATE SINCE IT HAS BEEN A FEW YEARS. STILL OWN VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING 10 MPH, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES AND WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 11V473000 (AIR BAGS). THE DEALER STATED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

MY DAUGHTER WAS ON HER WAY TO WORK,SHE WAS COMING TO A STOP AT THE END OF THE ROAD AND HAD NO BRAKES AND SHE CONTINUED ON ACROSS THE ROAD WENT UP THE BANK ACROSS THE ROAD AND WHEN SHE REACHED THE TOP IT BEGAN SLIDING DOWN AND ENDED UP LAYING ON THE PASSENGER SIDE. THANKFULLY SHE WAS NOT HURT TO BAD. I HAVE HAD THE CAR CHECKED OUT,REPLACED THE WINDSHIELD AND PASSENGER DOOR WINDOW AND MIRROR. THE MECHANIC REPLACED THE MASTER CYLINDER,AND STILL HAD NO BREAKS,COME TO FIND OUT AFTER CALLING KIA THEY SAID IT WAS THE (HECU) UNIT.THEY ARE SAYING IT WILL COST AROUND 1500.00 TO REPLACE THIS.I HAVE NEVER HEARD OF NOTHING MORE RIDICULOUS. THE CAR IS STILL DRIVABLE. THE PASSENGER SIDE DOORS ARE BENT-UP SOME,BUT THEY OPEN AND CLOSE JUST FINE DON'T LOOK GOOD BUT ITS STILL DRIVABLE. I THINK KIA SHOULD REPLACE THIS (HECU) BECAUSE ITS A FACTORY DEFECT. *TR

TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

THE AIR BAG LIGHT ON MY 2007 KIA SORENTO REMAINS ILLUMINATED WHILE DRIVING THE CAR. UPON FURTHER INVESTIGATION I FOUND THERE WAS A RECALL FROM KIA MOTORS SC076A AND ALSO FROM NHTSA #11V473000 TO REPLACE THE SENSOR. I TOOK THE VEHICLE TO HART KIA IN SALEM VIRGINIA TO HAVE THIS RECALL AND ANOTHER RECALL FOR BRAKE LIGHTS REPAIRED. THE DEALERSHIP REPAIRED THE BRAKE ISSUE BUT TOLD ME THAT MY CAR WAS NOT RECALLED FOR THE PASSENGER AIR BAG SENSOR AND A NEW SEAT WOULD COST $1,300.00. I CALLED KIA MOTORS AND FILED A CLAIM BECAUSE MY VEHICLE WAS MANUFACTURED BETWEEN JUNE 15, 2006 AND NOVEMBER 27, 2007. KIA MOTORS AND THE DEALERSHIP SAID THEY WOULD PAY FOR THE SEAT ITSELF BUT I WOULD HAVE TO PAY FOR THE LABOR. WHEN I ASKED WHY I SHOULD HAVE TO PAY FOR A RECALL ITEM I WAS TOLD BY BOTH PARTIES THAT IT WAS NOT THEIR FAULT.I DID NOT MANUFACTURE THE CAR, I PURCHASED THEIR PRODUCT. KIA MOTORS SHOULD BE RESPONSIBLE FOR THE PART AND THE LABOR, SINCE THEY INSTALLED FAULTY PARTS WHEN THE CAR WAS MANUFACTURED. THEY PAID FOR THE PART AND LABOR ON THE BRAKE RECALL, THEY CAN NOT BE SELECTIVE WHEN REPAIRING RECALLS. THEY MANUFACTURED THE CAR SO THEY SHOULD PAY 100% OF THE REPAIR BILL IT MAKES ME WONDER HOW MANY PEOPLE ACTUALLY HAD TO PAY $1,300.00 FOR A RECALL.. *TR