2009 KIA SORENTO Complaints
View complaints related to 2009 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2009 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 KIA SORENTO- HARBOR CITY, CA
2009 KIA SORENTO. CONSUMER STATES VEHICLE DOES NOT PROTECT THE FRONT PASSENGER IF THE WEIGHT IS LESS THAN 120 POUNDS. *TGW THE CONSUMER STATED THE PANEL READ PASSENGER AIR BAG OFF. *JB
Source: CONSUMER LETTER -
2009 KIA SORENTO- WEST CHESTER, PA
2011 KIA SORENTO; RENTAL VEHICLE FROM NATIONAL RENTAL. CRUISING AT 65 MPH AND CAR BEGAN TO VIOLENTLY JERK CAUSING PARTIAL LOSS OF CONTROL. MADE POPPING SOUNDS, AND SMOKE CAME OUT REAR OF VEHICLE. CAR BARELY MOVED AND HAD TO BE TOWED FROM SCENE. DURING INCIDENT, VEHICLE WAS VERY HARD TO KEEP UNDER CONTROL AND IN DESIGNATED TRAFFIC LANE. NATIONAL RENTAL SENT A TOW TRUCK AND A REPLACEMENT VEHICLE. THIS KIA HAD 62 MILES ON IT AT TIME OF FAILURE. TOW DRIVER THOUGHT IT WAS A TRANSMISSION FAILURE. THIS INCIDENT NEARLY CAUSED ME TO TOTALLY LOOSE CONTROL OF VEHICLE AND CRASH. I CONSIDER MYSELF VERY LUCKY TO GET CAR STOPPED BEFORE HAVING AN ACCIDENT. ALL I HAVE IS LAST DIGITS OF VIN TAKEN FROM RENTAL PAPERWORK. *TR
Source: NHTSA WEB SITE -
2009 KIA SORENTO- CHICO, CA
WE HAVE BEEN HAVING A PROBLEM WITH THE OCCUPANT CLASSIFICATION SYSTEM ON OUR 2008 KIA SORENTO. THE SYSTEM IS DEACTIVATED WHEN THERE IS AN ADULT PASSENGER IN THE FRONT SEAT.. THE CAR HAS BEEN IN FOR REPAIR FOUR TIMES. THE PASSENGER SEAT HAS BEEN REPLACED AND THE COMPUTER HAS BEEN REPROGRAMMED. AT THIS TIME THE DEALER HAS INFORMED US THAT KIA TECH LINE HAS DETERMINED THAT THE SYSTEM IS WORKING AS DESIGNED AND THERE ARE NO FURTHER REPAIRS THAT CAN BE PERFORMED. WE HAVE FOLLOWED ALL PROCEDURES OUTLINED IN THE OWNERS MANUAL AND STILL THE SYSTEM DOES NOT ACCURATELY REGISTER A PASSENGER IN THE SEAT. WITH THE "PASSENGER AIR BAG LIGHT OFF" LIT, THE AIR BAG WILL NOT DEPLOY AND PROTECT THE PASSENGER IN THE EVENT OF AN ACCIDENT. *TR
Source: NHTSA WEB SITE -
2009 KIA SORENTO- MARTINEZ, CA
I BOUGHT A USED 2009 SORENTO KIA AND WHEN MY WIFE WAS SEATED ON THE PASSENGER SEAT THE PASSENGER AIR BAG OFF SIGN WAS ON. THE LIGHT COMES OFF/ON RANDOMLY WHEN A PASSENGER IS ON THE SEAT. I TOOK THE CAR TO THE MECHANIC AND THEY COULD NOT FIND ANYTHING WRONG, BUT THE PROBLEM PERSISTS. *TR
Source: NHTSA WEB SITE -
2009 KIA SORENTO- MERRITT ISLAND, FL
SINCE JANUARY 2009 WE HAVE BEEN FIGHTING WITH KIA MOTORS BECAUSE MY PASSENGER AIRBAG LIGHT WILL NOT ACTIVATE WHEN SOMEONE IS SEATED IN THE SEAT. ALL KIA HAS DONE IS UPDATE THE VEHICLES COMPUTER SYSTEM, WHICH HASN'T WORKED. THEY HAVE ISSUED A SAFETY RECALL ON THIS PROBLEM, BUT THEY REFUSE TO FIX IT SAYING THAT THE VEHICLE IS OPERATING AS IT WAS DESIGNED TO DO. MY PROBLEM IS THAT MY VEHICLE IS NOW UNSAFE FOR ME TO DRIVE WITH A PASSENGER. I HAVE BROUGHT MY VEHICLE TO THEM 12 TIMES ABOUT THIS PROBLEM. THE BETTER BUSINESS BUREAU HAS TOLD ME THERE IS NOTHING THEY CAN DO FOR ME, EVEN THOUGH IT IS UNDER WARRANTY. KIA HAS OFFERED ME $1500.00 TO GO AWAY. I REFUSED. I WANT THIS SAFETY ISSUE FIXED. *TR
Source: NHTSA WEB SITE -