2015 KIA SORENTO Complaints

The entire car failed as it caught fire. I wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. Because of this, my passenger and I exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. Within 2 minutes the car was engulfed in flames. The car is not available for inspection as it was towed away and disposed of. The safety of myself and the passenger were at risk because the entire car broke out in flames and soon exploded. If we stayed in the car for any longer than we did, we would have died. UNKOWN. I do not believe that the vehicle has been inspected. The warning lights all turned on at exactly the same time, about 3-5 seconds before the car completely stopped.

The contact owns a 2015 Kia Sorento. The contact stated that on various occasions while driving at night, the front low-beam headlights failed to properly illuminate and was very dim. The headlight bulbs had been replaced approximately four times, but the failure returned after replacing the bulbs. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was 120,000.

Odometer Fraud. The contact purchased a 2015 Kia Sorento. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was an auction sale. At the time of purchase, the vehicle mileage was 20,19,4 and at the time of registration, it was discovered that the mileage was 20,735.

Kia Sorento Limited 2015. Regular oil changes on engine using Valvoline synthetic oil. 118k miles on the 3.3L engine. Car is in mint condition. I have all records. At oil change, Valvoline tech mentioned it was low on oil. Never had a tech tell me that before. 24 hours after oil change, I started the engine and heard a pinging noise. I let the engine warm up and the sounds smoothed out. I drove it for less than 5 minutes on the highway at 60mph and warning lights came on and the car had no power from the engine. No loud sounds or knocking at the time. Kia South Dealer is telling me I have to buy a rebuilt engine for $5.5k and will cost $6K to install. That cost is more than the car is worth. With me research, there are two huge issues with the engine. Head bolts loosing and lack of oil distribution on one cylinder causing bearings to melt. I know there is not a recall on this but there is on the same engine for the Hyndai Sante Fe. I baby this car and I feel very betrayed that the engine gave it the way it did. My car looks brand new as I take great care of it but now I have an engine that should last twice as long that is now dead. Shouldn't this engine should be applicable for an extended warranty or for Kia to step up and help with the cost? What can I do? Really appreciate your help!!!!! Sincerely, [XXX] Original Owner since I bought it Dec 2014. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine died in the middle of the right of way suddenly and would not restart. Knocking sound ensued when restart was attempted. Within the previous 48 hours, the engine had been topped off with 2 quarts of oil. The dealership it was towed to to assess the issue confirmed they added an additional 3 quarts of oil during the assessment. They confirmed the engine would need to be replaced. Mileage at the time of incident was 68K. Kia corporate confirmed they would not replace the engine since there are 4 owners on the vehicle history, and the warranty expired at 60K miles as a result.

Just purchased Sorento and within a week a p1326 code came up. Kia refused to look at car saying they are booked out for months hung up phone on me.got the same response from every Kia dealer. Had a mechanic replace knock sensor and the problem still exists and car not drivable. I'm a single mom with two infants and spent all my money buying this car. I did a Google search on this car about it's dependability and it came back very dependable with engines lasting upwards of 300,000 miles. Mechanic told me Kia needs to replace engine as it falls under class action and lifetime warranty. Kia will not schedule an appointment for me to bring car in. Why are they not pulling these cars off road knowing they are damaged and continue stealing people's money ? This is destroying me and my family I may lose my job over this and I'll lose my apartment. Again I'm a single mom and can't afford to be defrauded like this. These vehicles should have their titles branded if Kia not going to repair them.

My 2015 pearl white Kia Sorento has had paint peeling off of the hood and front of the roof. It is getting really bad and there is rust and corrosion now. It's been doing this for a couple of years and it's really bad now. There is now reason for that. When I drive around I keep an eye out and I see Sorento after Sorento with the same exact problem -- paint peeling in the same spots with rust and corrosion starting. Online you can find forums and a facebook page about it. It's an awful issue that starts out as a bad cosmetic issue and become an even worse body and safety issue due to the rust and corrosion. I will include photos from July 2023 to show how it was bad even back then. It's even worse now.

I was driving normally in the Garden State Parkway when suddenly The “Check Engine Light”, The “Check Engine Oil”, and Battery light lighted up causing me to almost losing control and the car shutting down.

The problem started when our car died while driving it. After a few different replacements, Kia decided to replace the entire engine under a recall. After driving the car for a short period of time, the check engine light came on. I went to check the oil and it smelled overwhelmingly like gasoline. I took it to my mechanic who said the check engine light was coming on because of the catalytic converter needing replaced. And the high pressure fuel pump was leaking gas into the oil tank. He said that both of these reasons were because the engine was replaced and they should have all been replaced simultaneously under the recall. I did look it up and there was a second recall for 2015 Kia Sorentos who had there engine replaced, that the high pressure fuel pump should be replaced because it was leaking gas into the oil tank. However, Kia told us we do not qualify for the recall because it was a different type of engine. But this is the exact same car and exact same issue, therefore I feel this should be included under the recall 17V-224.

In the last year I have had to replace my headlight bulbs at least 3 times on each side. My yearly mileage is only around 9,000-10,500. The body shop has tried different brands of bulbs, tried not having the automatic light setting on and only turning on when needed, etc. Nothing seems to correct the issue and once I had them both go out within the same week. They go out so frequently that the shop has an extra set on hand now for when I call. I'm worried if I don't notice one out because I don't drive at night every day that I'll be without either headlight until I can get into the body shop yet again to have changed out.