2014 KIA SORENTO Complaints

View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SORENTO
    - LYNBROOK, NY

    WHEN VEHICLE IS NOW IN REVERSE AND YOU BEGIN TO TURN TO THE RIGHT OR LEFT, THERE IS THIS UNUSUAL GRATING NOISE EMANATING FROM THE FRONT AXLE. THIS DOES NOT HAPPEN AGAIN ONCE VEHICLE IS IN FORWARD MOTION ( DRIVE) . THIS PROBLEM IS ON THE INCREASE.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - CAMPBELL, OH

    THIS HEADLIGHT PROBLEM HAS BEEN ONGOING WITH KIA AND SINCE I PURCHASED THIS VEHICLE IN 2016 WITH 26,000 MILES. AND I REPLACED MANY HEADLIGHT BULBS THEN DECEMBER 2019 WENT TO DEALERSHIP TO GET LED SAFETY DAYLIGHT HEADLIGHT BULB REPLACED. WAS TOLD NO BULB FOR IT ACCOUNT IT'S ENCASED IN HEADLIGHT ASSEMBLY AND TO REPLACE WOULD COST OVER $900 FOR ASSEMBLY. AND TOLD NEVER SEEN THAT LIGHT EVER GO OUT. PRIOR TO THIS I ALREADY HAD THE OTHER HEADLIGHT ASSEMBLY REPLACED FOR CONSTANT LIGHTING PROBLEMS. WHICH THE DEALERSHIP HAD IN STOCK AND THAT TOLD ME KIA HAD A PROBLEM. VEHICLE NOW HAS 72,000 MILES ON IT. I CALLED KIA ASSISTANCE AND TOLD THEM OF PROBLEM WITH LIGHTS AND THE FREE REPLACEMENT OF THE OTHER ASSEMBLY. I WAS DENIED THE CLAIM EVEN THOUGH I TOLD THEM OF ALL THE LIGHTING PROBLEMS AND COMPLAINTS FILED WITH NHTSA. THEY WERE ON DEAF EARS. SO HERE I AM FILING MY COMPLAINT AND HOPING ENOUGH PRESSURE IS APPLIED TO KIA THAT THEY RECALL ALL MODELS WITH THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - OAKLEY, CA

    CAR WILL NOT LOCK DOORS WITH LOCK SWITCH IN FRONT DOORS AND WITH KEY FOB. THIS STARTED IN JUNE OF 2016 ON AND OFF CAR HAS BEEN TO CONCORD KIA 2 TIMES NOW IN THE LAST 4 YEARS IT WOULD LOCK ON AND OFF NOW ITS ALL THE TIME NOT WORKING AND THEY SAY THEY CAN'T GET IT TO NOT WORK, WE HAVE READ THAT THIS IT AN ISSUE WITH A LOT OF MODELS AND YEARS WITH KIA CARS, WE WERE TOLD IT COULD BE A BODY CONTROL MODULE COST IS ANY WERE FROM $800.00 TO OVER $1000.00 FOR REPAIRS

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - GREENSBORO, MD

    2014 KIA SORENTO WILL NOT LOCK THE DOORS USING THE KEY FOB OR THE DOOR PANEL. SO THIS MEANS I HAVE TO WALK AROUND EACH DOOR AND LOCK THEM BY HAND. THIS IS A BIG SAFETY CONCERN WHEN TRAVELING THROUGH HIGH CRIME AREAS. ONCE ALL THE DOORS ARE LOCKED I CAN PUSH THE LOCK BUTTON ON MY KEY FOB TO SET THE ALARM. I HAVE CHANGED THE BATTERY ON THE KEY FOB STILL THE SAME THING. WITH THIS GOING ON IT DOES CAUSE A SAFETY OF MY LOVED ONES.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - NORWICH, OH

    2014 KIA SORENTO JUST QUIT WORKING. ME AND THE FAMILY WERE DRIVING DOWN THE INTERSTATE GOING 70MPH AND THE CAR STARTED MAKING A LOUD TICKING NOISE THEN JUST LOST POWER AND SHUT OFF. LUCKILY I WAS ABLE TO PULL OFF THE INTERSTATE SAFELY.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - JENKS, OK

    POWER LOCKS DO NOT WORK PROPERLY. DOORS DO NOT LOCK AND THIS OCCURS VARIABLY. THIS IS A SAFETY CONCERN AS DOORS DO NOT LOCK AND I HAVE SMALL CHILDREN. KIA DEALERSHIP STATES THERE ARE NO RECALLS ALTHOUGH MULTIPLE CONSUMERS REPORT SIMILAR ISSUES.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - TOWNSEND, DE

    ENGINE LIGHT CAME ON ALONG WITH OIL FILTER LIGHT ONLY WEEKS AFTER OIL CHANGE AND KNOCKING SOUND BECAME CLEAR IN MY ENGINE AREA. VEHICLE HAS ALSO SHUT OFF IN THE MIDDLE OF DRIVING.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - YORKVILLE, IL

    I HAVE TWO MAJOR SAFETY HAZARDS GOING ON WITH MY VEHICLE THAT I FEAR FOR THE SAFETY OF MY 4 CHILDREN AND WIFE WHEN WE'RE DRIVING ON THE HIGHWAY, AND OTHER FAST ROADS. THE FIRST ISSUE IS THE ELECTRICAL. IT FIRST STARTED BACK AROUND 40,000 MILES WHEN I TOOK MY KIA TO A KIA DEALERSHIP IN NAPERVILLE, IL AND THEY TOLD ME BOTH LOW BEAMS WERE OUT, SO THEY REPLACE THEM. EVER SINCE, I'VE BEEN REPLACING THESE BULBS EVERY 3-6 MONTHS BECAUSE THEY KEEP BLOWING OUT WHILE DRIVING AND IT'S AGAINST THE LAW TO USE HIGH BEAMS, SO I'M DRIVING IN PITCH BLACK. NOW, JUST 3MONTHS AGO, BOTH OF MY BRAKE LIGHTS GO OUT, AT THE SAME TIME. THREE YEARS AGO MY BACK UP CAMERA STOPPED WORKING, AND HASN'T WORKED SINCE. AT 57K MILES MY ENGINE WAS RECALLED FOR ENGINE FAILURES, AD WITHIN THE LAST 6 MONTHS I'VE EXPERIENCED STALLING, STUTTERING, KNOCKING WHILE DRIVING ON HIGH WAYS, AT RED LIGHTS, IN TRAFFIC. FURTHERMORE, IN SEPTEMBER 27, 2019 MY ENGINE OIL WAS COMPLETELY UNDETECTABLE ON THE DIP STICK WHEN I TOOK IT IN FOR A ROUTINE OIL CHANGE AT 99,664 MILES. ALSO, BACK AT 64,977 MILES DURING ROUTINE SERVICE, IT WAS LOW. WITH THESE CONCERNS, I TOOK MY KIA IN TODAY TO THE GERALD KIA NORTH AURORA, IL, THEY RAN DIAGNOSTICS AND SAID EVERYTHING WAS PERFECT. THEY SAID THEY CANNOT EXPLAIN WHY MY BULBS KEEP BURNING OUT. THE TECH MANAGER ALSO STATED THAT THE STALLING AND KNOCKING IN MY ENGINE IS BECAUSE MY ENGINE HAD NO OIL IN IT. HE CHECKED FOR LEAKS, AND DIDN'T FIND ANY LEAKS. MY LAST OIL CHANGE AT A JIFFY LUBE, THEY TOLD ME THE SAME THING AT 99,664 MILES, IT WAS ALMOST DRY. AT TODAYS SERVICE, MILEAGE IS 102,554. THAT MEANS 5 QUARTS OF OIL BURNED UP IN 2,890 MILES OR MOST LIKELY WAY SOONER BECAUSE AFTER 1.5 MONTHS OF THE OIL CHANGE I STARTED EXPERIENCED STALLING, KNOCKING, STUTTERING IN THE ENGINE, SO THAT MUST HAVE BEEN AT ONLY 1000-1500 MILES. I PUT IN A CLAIM WITH KIA CONSUMER AFFAIRS, BUT I'M NOT SATISFIED.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - RANCH SANTA MARGARITA, CA

    ENGINE OIL BURNOUT - WITHIN 3 WEEKS OF A FRESH OIL CHANGE THE OIL COMPLETELY BURNED OUT OF THE CRANK CASE / 2 OIL CHANGES PERFORMED WITHIN 3 WEEKS , NO OIL LEAKS OR SMOKE FROM EXHAUST , VEHICLE WAS IN MOTION AND IMMEDIATELY HERD A KNOCK AND PULLED OVER AND SHUT VEHICLE OFF BEFORE ANY MAJOR DAMAGES COULD OCCUR

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - LOWER BURRELL, PA

    LIGHTING FROM HEADLIGHTS IS TOO DIM TO DRIVE AT NIGHT. CANNOT SEE 5 FEET AHEAD. BULBS WERE REPLACED. DEALER ADJUSTED THEM. STILL NO CHANGE. DANGEROUS TO DRIVE AT NIGHT. I AM LIMITED TO DRIVE IN DAYLIGHT ONLY AS I CANNOT SEE TO DRIVE AT NIGHT WITH 20/20 VISION.

    Source: NHTSA WEB SITE