2015 KIA SORENTO Complaints
View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA SORENTO- CANAL WINCHESTER, OH
MY 2015 KIA, HAS ALWAYS MAKE SOME ENGINE NOISE, I DID NOT BUY IT NEW BRAND AND ALWAYS CHECKED OUT OK WHEN I HAD THE MAINTENANCE DONE ON IT. THE NOISE WAS GETTING LOUDER AND MORE NOTICEABLE. I TOOK IT INTO BE CHECKED AND THEY SAID MY ENGINE IS FAILING. KIA SAYS SINCE I WASN'T THE 1 FIRST OWNER ON THE VEHICLE THEY WILL NOT COVER IT, I TOOK OUT AN EXTENDED WARRANTY AND THEY ARE NOW GIVING ME TROUBLE ABOUT COVERING IT SINCE I HAVEN'T FOUND EVERY MAINTENANCE RECORD, BUT MOST OF THEM.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- ALSIP, IL
I HAVE 2 CONCERNS, 1 MAINLY I HAVE A NEWER 2015 KIA SORRENTO WITH UNDER 25K MILES, OWNED IT ABOUT 2 YEARS EVER SINCE I OWNED IT THERE HAS BEEN A TICKING IN THE ENGINE AND WHITE SMOKE BLOWING OUT THE EXHAUST. WHICH SHOULD NOT BE THECASE WITH A NEWER CAR, AFTER TAKING IT TO THE DEALERSHIP THEY SAID NOTHING WAS WRONG. ADDITIONALLY WHEN I TURN ON THE AIR CONDITIONER IT SMELLS LIKE VINEGAR OR DIRTY SOCKS AN AWEFUL SMELL, ONCE AGAIN THE DEALERSHIP STATED NOTHING WRONG WITH THE CAR. IT SOUNDS LIKE KIA IS COVERING UP OLD DEFICIENCIES WITH THEIR ENGINES AS IT SAID ENGINES MANUFACTURED INTO LATE 2014 WERE RECALLED HOW IS THE 2015 KIA, WHICH WAS MANUFACTURED IN 2014 NOT ON THE RECALL LIST? ADDITIONALLY THERE HAVE BEEN MANY MANY OTHER PEOPLE LISTING THE ENGINE SEIZING UP. MY WIFE DRIVES THIS CAR WITH MY SMALL CHILDREN IM WRITING THIS RETRACTIVELY IN CASE SOMETHING HAPPEN. ADDITIONALLY WE GET REGULAR OIL CHANGES DONE. I THINK THIS ENGINE MODEL SHOULD BE RECALLED. AS A NEWER ENGINE SHOULD DEFINITELY NOT BE BLOWING WHITE SMOKE OUT OF THE EXHAUST NOR TICKING LIKE THE COMPONENTS ARE DISPLACED.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- ATHENS, GA
THE PAINT FROM THE ROOF OF MY 2015 WHITE KIA SORENTO IS PEELING OFF AND RUSTING IS UNDERNEATH. I STARTED ABOUT 6 MONTHS AGO WITH A LITTLE SPOT AND NOW HAS BECOME A BIG SPOT. THERE ARE ALSO 2 OTHER SPOTS THAT HAVE STARTED.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- ALHAMBRA, CA
MY KIA SORENTO 2015 STARTED MAKING A NOISE WHEN I WOULD TRY TO ACCELERATE IT STARTED BURNING LOOK AND I TOOK IT TO KIA WHERE THE TECHNICIAN TOLD ME THAT MY CAR WAS HAVING THE SAME PROBLEM FROM ALL OF THE SORENTOS 2014 THAT HAD BEEN RECALLED, I CONTACTED KIA AND THEY DENIED MY REPAIRS NOW I'M STUCK PAYING FOR A CAR THAT DOESN'T WORK. MY CAR HAS ONLY 68,000 MILES
Source: NHTSA WEB SITE -
2015 KIA SORENTO- SPARTA, NJ
I WAS DRIVING TO WORK YESTERDAY MORNING (7/10/18) ON ROUTE 15 IN SUSSEX COUNTY. MY SPEED WAS APPROXIMATELY 65-70 MILES PER HOUR. I HEARD A KNOCKING SOUND, WHICH ALARMED ME. IT WENT AWAY, AND CAME BACK, OFF AND ON, WHILE DRIVING, A SOUND THAT I HAVE NEVER HEARD BEFORE WITH THIS VEHICLE, EVER. NO LIGHTS CAME ON, NO INDICATORS, ETC. I CONTACTED NEWTON KIA, WHERE THE VEHICLE WAS PURCHASED, AND WAS TOLD THAT THEY COULDN'T FIT ME IN UNTIL FRIDAY. I MADE AN APPOINTMENT, BUT AFTER DOING THIS I DECIDED TO CONTACT ONE CLOSER TO WHERE I WORK, WHICH IS ON RT. 10 IN DENVILLE, NJ. GATEWAY KIA. I BROUGHT THE VEHICLE IN AND HAD THEM CHECK OUT THE NOISE. I WAS CONTACTED AND TOLD THAT IT WAS THE ENGINE, THAT IT WOULD COST $7100.00. THE WAY I WAS NOTIFIED WAS AS IF I HAVE $7100.00 JUST SITTING AROUND, WHICH I DON'T. THE ENGINE, THE ENGINE, NO WARNING, NO NOTHING. I PICKED UP THE VEHICLE, AND DROVE IT HOME, STILL HEARING THE KNOCKING NOISE OFF AND ON. I ATTEMPTED TO GO TO WORK TODAY, 7/11/18. THE NOISE BECAME WORSE ABOUT A BLOCK FROM MY HOME. I TURNED AROUND AND CAME HOME, SHUT THE CAR OFF, SMOKE CAME OUT FROM THE ENGINE AREA. LET ME MAKE SOMETHING VERY CLEAR TO WHOMEVER REVIEWS THIS INFORMATION. I AM NOT PAYING FOR THIS REPAIR, KIA IS. FIRST THING YOU ARE TOLD THAT YOU ARE OVER YOUR WARRANTY. I JUST TURNED 102,000 MILES, HAVE HAD NO PRIOR ISSUES. THIS HAPPENED OUT OF THE BLUE, NO PRIOR NOISE OR PROBLEMS. I AM NOW DRIVING A RENTAL, I NEED TO GET TO WORK, I NEED MY SORENTO FIXED, AND I AM NOT PAYING FOR IT. I AM ALSO GOING TO BE REIMBURSED FOR THIS RENTAL. I, AGAIN, HAVE HAD NO PRIOR ISSUES WITH MY VEHICLE. I AM VERY UPSET ABOUT THIS, SO WHAT IS GOING TO BE DONE ABOUT IT.
Source: NHTSA WEB SITE -
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2015 KIA SORENTO- ELKTON, FL
TL* THE CONTACT OWNS A 2015 KIA SORENTO. WHILE DRIVING 75 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO FAMILY KIA OF ST. AUGUSTINE (2665 U.S. HIGHWAY 1 SOUTH, ST AUGUSTINE, FL 32086, (904) 808-0542) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DESTROYED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA SORENTO- PROSPECT BAY, AA
ENGINE FAILURE DUE TO METAL FILINGS IN OIL SAID BY DEALER TO BE RELATED TO BEARINGS. SAME ISSUE THE 2014 KIA SORENTO WAS RECALLED FOR. MY CAR WAS MADE AT THE SAME ALABAMA PLANT IN 2014 BUT IS A 3.3L. NO ONE CAN TELL ME HOW MANY WARRANTIES HAVE BEEN REJECTED OR HONORED FOR ENGINE REPLACEMENT. THE FEDS ARE INVESTIGATING IF KIA RECALLED ENOUGH CARS. DID THEY? MY CAR WAS MADE IN THE US..BUT SHIPPED AND SOLD IN CANADA. ASKING FOR INFORMATION ON THIS PROBLEM AS REPORTED. THANK YOU. THIS IS A MAJOR SAFETY ISSUE.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- TAMARAC, FL
WENT TO TURN ON THE CAR THE CAR HAD ACCELERATED WHILE IN PARK. FROM THERE THE SAME THAT THE ELECTRICAL PART IN THE CAR STOP WORKING. THE TIRE SENSOR WAS ALSO ON THE ENGINE SENSOR WAS ALSO ON MAJOR ISSUES
Source: NHTSA WEB SITE -
2015 KIA SORENTO- COLORADO SPRINGS, CO
HEADLIGHT LOW BEAM BULBS CONTINUE TO BURN OUT. I HAVE REPLACED THREE BULBS IN THE LAST SIX MONTHS. OBVIOUSLY, THERE IS A SHORT SOMEWHERE. I HAVE SEARCHED THE INTERNET FOR ANSWERS AND HAVE ONLY FOUND COUNTLESS OF OTHER KIA OWNERS REPORTING THE SAME PROBLEM. THIS IS A SAFETY ISSUE BECAUSE THE HEADLIGHTS WILL BURN OUT AND INHIBIT YOUR ABILITY TO DRIVE SAFELY AT NIGHT.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- ARVADA, CO
MY WIFE WAS DRIVING HOME FROM WORK AND WHILE IN RUSH HOUR TRAFFIC ON THE HIGHWAY TRAVELING APPROXIMATELY 50 MPH THE ENGINE JUST STOPPED. SHE DID NOT RECEIVE ANY WARNING, NO SMOKE COMING FROM THE TAILPIPE, AND NONE OF THE CHECK/OIL LIGHTS CAME ON IN THE DASH. SHE WAS FORTUNATE TO GET IT PULLED OVER TO THE SIDE OF THE ROAD BEFORE IT STOPPED. WHEN I ARRIVED TO SEE WHAT WAS WRONG THERE WASN'T ANY OIL IN THE ENGINE. I HAD JUST CHECKED THE OIL 10 DAYS PRIOR WHILE FILLING UP FOR GAS AND THE OIL WAS FULL. I ADDED OIL AND TRIED STARTING THE CAR AND IT WOULD NOT START. TOWED THE VEHICLE HOME AND DISCOVERED THE BATTERY COMPLETELY DIED. I REPLACE THE BATTERY AND THE ENGINE STARTED BUT I WAS HEARING A CONSTANT TICK-TICK-TICK AND ONCE PUTTING THE CAR IN GEAR THERE WAS A VERY LOUD RATTLE, THEN IT ALMOST DIED. NEXT DAY I CONTACTED KIA TO HAVE IT TOWED TO A LOCAL DEALERSHIP AND THEY OPENED THE ENGINE. THE HEAD MECHANIC TOLD ME THAT IT WAS A SIGN OF LACK OF MAINTENANCE BECAUSE THERE WAS MASSIVE AMOUNTS OF SLUDGE AND KIA WARRANTY WOULD NOT COVER IT. I INFORMED THE MECHANIC THAT I COMPLETE ALL MY OIL CHANGES BUT DON'T SAVE THE RECEIPTS AND COULDN'T PRODUCE THEM. SUGGESTED BY THE MECHANIC TO CALL CONSUMER LINE AND I RECEIVED A BUNCH OF RUN-AROUND AND SAID SINCE I DON'T HAVE MAINTENANCE RECORDS THEY WILL NOT HONOR THEIR WARRANTY. AFTER DETAILED RESEARCH I HAVE FOUND NUMEROUS COMPLAINTS OF EXACTLY THE SAME ISSUE FROM OTHER CONSUMERS THAT OWN A 2015 KIA SORENTO AS WELL, INCLUDING THIS SITE. I BELIEVE A COMPLETE RECALL IS IN ORDER FOR ALL 2015 KIA SORENTO'S FOR ENGINE TROUBLE AND KIA NEEDS TO HONOR THEIR WARRANTY!
Source: NHTSA WEB SITE