2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - PHOENIX, AZ

    LOW BEAM HEADLAMPS ARE FAILING DUE TO WIRING HARNESS MELTING CAUSING A SHORT. THIS A SAFETY ISSUE FOR VISIBILITY AT NIGHT AND COULD START A FIRE IN THE ENGINE COMPARTMENT. THIS PROBLEM WAS IDENTIFIED WHEN DRIVING ON THE I-17 IN NORTH PHOENIX AND VERIFIED ONCE WE GOT HOME. THE HARNESS WAS REPLACED BY A CERTIFIED MECHANIC TWICE AND BOTH TIMES THE HARNESS MELTED. OE HEADLAMPS ARE BEING USED.CURRENTLY, WE HAVE NO DRIVER SIDE HEADLAMP DUE TO A CONCERN FOR FIRE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MOORHEAD, MN

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER SIDE FOG LIGHT FAILED TO ILLUMINATE AND WAS REPLACED. SHORTLY AFTER, THE DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL SHORT WITHIN THE HEADLIGHT ASSEMBLY UNIT AND THE VEHICLE NEEDED TO BE TAKEN TO A DEALER FOR REPAIRS. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT WITH KIA FARGO (3901 2ND AVE S, FARGO, ND 58103, 888-569-7621). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS OUT OF THE FIVE YEAR/60,000 MILE WARRANTY. THE CONTACT WAS ADVISED TO CALL A DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - CARROLLTON, TX

    2011 KIA SORENTO - WHILE DRIVING 60MPH THE CAR RESISTS SPEEDING UP, RPMS STAY AT 2 NO MATTER THE SPEED. WHILE DRIVING RPMS STAY AT ZERO. WHILE SPEEDING UP THE CAR JERKS, CAUSING THE RPMS TO DROP TO ZERO. HAVE TO PULL OVER TURN THE CAR OFF AND START IT AGAIN, IT THEN DRIVES NORMAL. THIS OCCURS ON THE HIGHWAY AND DRIVING AROUND TOWN. INSTANCES WHERE THE CAR IS SPUTTERING WHILE DRIVING IN TOWN AROUND 40MPH THE CAR DIES WHEN I COME TO A COMPLETE STOP. THIS HAS OCCURRED MULTIPLE TIMES OVER THE LAST YEAR. I HAVE TAKEN THE CAR TO THE DEALERSHIP BUT BECAUSE THEY CAN NOT REPLICATE THE ISSUE THEY SAY THEY CAN NOT REPAIR IT.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ALVIN, TX

    FRONT PASSENGER SIDE DOOR WILL NOT OPEN WITH OUTSIDE HANDLE. YOU CAN OPEN IT FROM THE INSIDE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - COWANSVILLE, PA

    I WAS DRIVING NORTH ON RT28 TRAVELING AT 65MPH I TOOK MY EXIT. AFTER STOPPING AT THE SIGN, I HIT THE GAS TO GO AND THE VEHICLE WAS SLUGGISH THEN IT SHIFTED HARD. I STOPPED ABOUT .25 MILES DOWN THE ROAD AND PUT THE VEHICLE IN PARK AND BACK INTO DRIVE AND THE SAME THING HAPPENED. IT SHIFTED HARD AFTER A SLUGGISH START. I GOT THE VEHICLE HOME LUCKILY AND FOUND THE TRANSMISSION FLUID LEAKING EVERYWHERE. AFTER HAVING IT TOWED TO A TRANSMISSION REPAIR SHOP, THE REPAIR PERSON INFORMED ME THAT THERE WAS A HOLE IN SIDE OF THE TRANSMISSION.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - NEW KENSINGTON, PA

    VEHICLE WAS STATIOMARY AND NOT ON. STARTED SMOKING FROM DASH AND SMOKE COMING OUT DOOR, CAUGHT ON FIRE WENT UP TO THE ROOF AND ACROSS TO THE PASSENGER SEAT. WHEN FIRE DEPARTMENT CAME THEY HAD TO CUT OPEN THE HOOD, CAR RANDOMLY STARTED WHILE ON FIRE TO UNHOOK THE BATTERY.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - GRAMTIAM, PA

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER (ALTOONA COURTESY KIA, 401 PLEASANT VALLEY BOULEVARD, ALTOONA, PA 10602) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN BLEW OFF THE VALVES AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - PEOSTA, IA

    AIR BAG LIGHT CAME ON AT 70000 MILES. DEALER RAN A SCAN AND WE WERE TOLD THE PASSENGER OCS MAT WAS BAD. THEY QUOTED US AT $1600 TO FIX. NEEDLESS TO SAY WE ARE NOT HAPPY AS THIS IS A SAFETY ISSUE THAT SHOULD BE RECALLED.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BELLINGHAM, WA

    REAR SUNROOF SUDDENLY EXPLODED WHILE DRIVING ON I5 NEAR EVERETT, WA. DID NOT SEE ANY TRUCKS OR OBVIOUS SOURCE OF FLYING DEBRIS. UPON EXAMINATION LATER GLASS WAS BULGED OUTWARD. WITH A 6 INCH HOLE MISSING. THE INTERIOR SUN SHIELD KEPT GLASS FROM ENTERING THE CAR OVER OUR GRANDDAUGHTER.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - FORT OGLETHORPE, GA

    THE ELECTRICAL MALFUNCTION OF THE AIRBAG HAS DRAINED AND CAUSED THE BATTERY TO GO DEAD. ALSO HAS MESSED UP THE CONTROLS IN THE STEERING WHEEL.

    Source: NHTSA WEB SITE