2015 KIA SORENTO Complaints
View complaints related to 2015 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 700 complaints submitted for the 2015 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA SORENTO- HARLINGEN, TX
HEAD LIGHTS TOO DIMMED/I HAVE TO USE HIGH LIGHTS OFTEN DURING MY DRIVING./HAPPENS DURING THE NIGHT. IT HAS HAPPENS ANY TIME I USE THE CAR AT NIGHT. I HOPE HIS CAN CHANGE. NOT SAFE FOR DRIVING AT NIGHT.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- GREENACRES, FL
ABOUT A WEEK AFTER I PURCHASED MY SORENTO I NOTICE THAT MY VEHICLE WOULD STRAY TO THE LEFT ON THE FREEWAY. WHEN I ATTEMPTED TO CORRECT THE STEERING THE VEHICLE WOULD OVER CORRECT AND ALMOST GO INTO THE RIGHT LANE. IT FELT LIKE THE CAR HAD A MIND OF ITS OWN AND WAS STEERING ON ITS OWN. I BROUGHT IT BACK TO THE KIA DEALERSHIP THREE TIMES, BUT THEY COULD NOT DUPLICATE THE PROBLEM. I FILED A COMPLIANT WITH THE STATE OF FLORIDA UNDER THE LEMON LAW AND HAD A HEARING WITH KIA MOTOR OF AMERICA AND A ARBITRATION JUDGE AGAIN THE PROBLEM COULD NOT BE DUPLICATED. I WAS ADVISED THAT I WOULD HAVE TO LIVE WITH THIS PROBLEM UNTIL KIA COULD FIND A SOLUTION AND COMPLETE A RECALL PROCESS. I HAVE NOTICED THAT THERE ARE SEVERAL OTHER KIA SORENTO STEERING COMPLAINTS ON FILE ALREADY. SO I WOULD LIKE TO REGISTER MY COMPLAINT TODAY. MY SORENTO WAS ALWAYS IN MOTION AND AT DIFFERENT SPEEDS. AND ON THE HIGHWAY THE PROBLEM ALWAYS OCCURRED AT SPEEDS BETWEEN 40 AND 70 MPH.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- STEWART, TN
ROOF RAIL DETACHED ON HIGHWAY WHILE HAULING KAYAK, SPEED 30 MPH. GUST OF CROSSWIND. RAIL IS PLASTIC AND THE FLANGES ON THE END ARE HELD ON BY TWO SCREWS AT EACH END ON THE OUT SIDE EDGE ONLY.PLASTIC AT THAT POINT IS PAPER THIN. INSIDE EDGE OF FLANGE IS NOT ATTACHED AT ALL. THIS ALLOWS THE RAIL TO ROLL OFF TO THE OUTSIDE WITH VERY LITTLE PRESSURE, RIPPING OUT THE SCREWS ON THE OUTER EDGE. I TRIED THE RAIL ON THE OTHER SIDE AND BY PULLING OUT I COULD LIFT UP THE INNER EDGE AND COULD HAVE RIPPED IT OFF BY HAND WITH A LITTLE MORE PRESSURE. FORTUNATELY NO ONCOMING TRAFFIC WAS HIT. I FEEL THIS IS A DEFINITE SAFETY ISSUE. RAIL IS RATED AT 220 LBS BY KIA. TOTAL WEIGHT OF KAYAK WAS 70LBS.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- VICTORIA, TX
WHILE ON THE HIGHWAY GOING SPEED LIMIT OF 75 THE KIA STARTED TO SLOW DOWN ON ITS OWN. IT WOULD NOT GO PAST 40MPH IN A 75. ONCE'S IN TOWN THE CAR WAS OK BECAUSE THE SPEED LIMIT WAS BELOW 40.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- SPRINGFIELD, OH
VEHICLE WAS UNDER LIGHT LOAD TRAVELLING APPROXIMATELY 55 MPH ON LEVEL GROUND ON A STATE ROUTE AND SUFFERED CATASTROPHIC ENGINE FAILURE. IT HAD A LOAD BANGING/CLACKING SOUND AND SCREECHING THEN SEIZED UP BRINGING VEHICLE TO A STOP BEFORE I COULD SAFELY PULL OFF THE ROADWAY. MILEAGE AT THE TIME WAS APPROXIMATELY 100,700. VEHICLE WAS TOWED TO THE DEALER, AND SERVICE DETERMINED THE ENGINE REPAIRABLE AND IN NEED OF COMPLETE REPLACEMENT. WARRANTY COVERAGE HAS BEEN DENIED. COST TO REPLACE THE ENGINE ARE $5000 FOR A USED ENGINE TO OVER $6000 FOR A REBUILT/RE MANUFACTURED REPLACEMENT.
Source: NHTSA WEB SITE -
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2015 KIA SORENTO- FREDERICK, MD
HORRID SMELL COMING FROM AC. LAST SUMMER IT SMELLED LIKE VINEGAR, THIS SPRING, CAT URINE. I TOOK IT TO THE DEALER TO HAVE THE SYSTEM CLEANED/DEODORIZED FOR $65. SADLY DIDNT HELP. THEY ARE TAKING IT BACK TO DELVE INTO CLEANING THE EVAPORATOR? I HOPE IT DOESNT COST MORE, BUT THERE ARE SO MANY ACCOUNTS OF THIS ON KIA....PEOPLE GETTING HEADACHES FROM THE MOLD, AGGRAVATING KIDS'S ASTHMA....TALK OF A LAW SUIT, ETC. KIA HAD BETTER BUCK UP AND FIX THIS! I CALLED KIA CONSUMER COMPLAINTS...THEY ARE "NOT AWARE" OF THE PROBLEM...THO THERE WAS A TECHNICAL SERVICE BULLETIN (TBS) ON OLDER KIA'S ABOUT THIS. BASICALLY, THEY HAVE CONTINUED WITH A BAD DESIGN.....BUT PEOPLE WILL GET SICK HAVING THAT BLOW IN THEIR FACES! PLEASE LOG YOUR COMPLAINT AT: HTTPS://KSUPPORT.KIAUSA.COM/CONSUMERAFFAIRS
Source: NHTSA WEB SITE -
2015 KIA SORENTO- LAS VEGAS, NV
BEEN HAVING PROBLEMS WITH THE CAR FOR OVER 8 MONTHS. EATS OIL LIKE NO ONES BUSINESS. WHITE SMOKE COMING OUT OF THE EXHAUST. EVERY TIME I RUN THE ON BOARD DIAGNOSTIC, IT HAS ALWAYS SAID NO PROBLEMS EXIST. TODAY, MY HUSBAND COMES HOME FROM AN APPOINTMENT, AND TELLS ME THE VEHICLE WAS RUNNING REALLY ROUGH, SHAKING THE ENTIRE CAR. WE CHECK THE OIL EVERYDAY AND WE'VE TRIED GOING TO TWO DIFFERENT KIA DEALERS FOR OUR OIL CHANGES, AND THEY NEVER TELL US ANYTHING IS WRONG. NOW, THIS COMES UP TODAY. I DO THE ON-BOARD DIAGNOSTIC AND IT READS. "POSSIBLE CONDITION(S) WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED." SCHEDULE A FULL SYSTEM CHECK WITH YOUR NEARBY KIA DEALER SOON. THE CAR SHAKES HORRIBLY. UP UNTIL THIS TIME, NO SHAKING, SOME WHITE EXHAUST WHEN STARTING THE CAR, BUT NO MAJOR PROBLEMS. NO ENGINE LIGHTS ON, UNTIL TODAY. WE HAVE HAD REGULAR MAINTENANCE ON THE VEHICLE. IT EVEN PASSED SMOG TESTING. SO NOW, AFTER READING SIMILAR COMPLAINTS, I WORRIED, I WON'T BE GETTING MY CAR FIXED.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- ALDEN, NY
WHILE DRIVING AT 60 MPH, CAR DECELERATED AND THE ENGINE STOPPED WORKING. ABLE TO PULL OFF TO SIDE OF ROAD. ENGINE IS BEING REPLACED UNDER 100K WARRANTY.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- ATLANTA, GA
WHEN MY WIFE AND I STARTED OUR FAMILY WE WERE SO HAPPY TO PURCHASE THE 2015 SORRENTO , 92,000 MILES AND 3 YEARS LATER THE ENGINE LOCKS UP OUT OF NOWHERE. I WAS GOING ABOUT 60 ON THE EXPRESSWAY AND THE ENGINE STARTED MAKING A WEIRD RATTLING NOISE LESS THAT 10 SECONDS LATER THE CAR LOST POWER STEERING THE BRAKES WERE NOT VERY RESPONSIVE. AFTER A NEAR DEATH EXPERIENCE OF TRYING TO NAVIGATE TO THE SAFETY OF THE EMERGENCY LANE, I BEGAN TO LOOK UP THIS ISSUE. KIA HAD A RECALL ON THE ENGINES FROM 2011-2014 FOR THE SAME ISSUE. EVERY POST OR REVIEW I READ, THE CUSTOMERS HAD EXPERIENCED THE SAME ISSUE AS MY 2015. THE PEOPLE THAT HAD 2015 OR NEWER WHO EXPERIENCED THESE SAME ISSUES WAS TOLD THAT THE BEST WARRANTY IN THE BUSINESS WILL NOT APPLY UNLESS YOU HAVE HAD ALL OIL CHANGES DONE AT A KIA DEALERSHIP OR HAVE ALL RECEIPTS OF MAINTENANCE DONE TO THE CAR. IF THEY DID HAVE ALL RECEIPTS THEY WERE TOLD BECAUSE THE OIL CHANGES WERE NOT DONE BY KIA THE WARRANTY WILL NOT APPLY. CATCH 22? MY 2005 EXPEDITION HAS 218,000 MILES AND STILL RUNS GREAT. MY 93 CADILLAC SEDAN DEVILLE HAVE 157,000 MILES AND STILLS RUNS GREAT. BUT SOME HOW THE NON AMERICAN CAR I PURCHASED DIED IN 3 YEARS AND 92,000 MILES. AS A HIGH SCHOOL TEACHER EVERY STUDENT I COME IN CONTACT WITH FOR THE NEXT 15 YEARS WILL BE SCARED AWAY FROM THIS COMPANY. IM DOWNTRODDEN BECAUSE I KNOW THAT THE CORPORATE ENTITY CALLED KIA IS GOING TO FIGHT TOOTH AND NAIL TO SAY THERE ENGINE IN THE 2015 IN NOT FAULTY AND I ALMOST DIED BECAUSE THEY HAVE FAULTY ENGINES. I MADE SURE TO ALWAYS CHANGE THE OIL IN THIS CAR BEFORE THE DUE DATE BECAUSE IT TRANSPORTED MY WIFE AND CHILD. MY FAMILY HAS HAD A LOT OF CARS FROM ALL SORTS OF MAKES, NEVER SEEN THIS HAPPEN TO A CAR SO QUICKLY AND WITHOUT WARNING!
Source: NHTSA WEB SITE -
2015 KIA SORENTO- DICKSON CITY, PA
DRIVING ON HIGHWAY,I STOPPED AT A TRAFFIC LIGHT,MY ENGINE STALLED,I WAS UNABLE TO GET ENGINE RESTARTED. WAS TOWED TO DEALER, WAS TOLD THEY WOULD CHECK CAR ON MONDAY.ON MONDAY WAS TOLD ENGINE NEEDS REPLACEMENT.IT IS WELL KNOWN THAT KIA THETA 2 ENGINES HAVE BAD CRANK SHAFTS,CAUSING ENGINES TO FAIL. I WANT MY ENGINE REPLACED AT NO COST TO ME,BECAUSE OF THEIR MISTAKE.
Source: NHTSA WEB SITE