2011 KIA SORENTO Complaints
View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA SORENTO- NORTH RIDGEVILLE, OH
ONE DAY WE WENT TO OPEN THE DRIVER SIDE BACK DOOR FROM THE OUTSIDE AND IT NO LONGER OPENED. THERE WAS NO DAMAGE DONE TO THE DOOR IT JUST STOPPED WORKING. WHEN I CONTACTED KIA THEY DIDNT SEE IT AS BEING A SAFETY ISSUE. IN MY EYES IT S AHUGE ISSUE IF MY GIRLS AND I WERE IN A WRECK AND SAFETY CREWS WOULDNT BE ABLE TO OPEN THE DOOR FROM THE OUTSIDE!
Source: NHTSA WEB SITE -
2011 KIA SORENTO- WESTMORELAND, NY
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SEIZED WITHOUT WARNING. COOPER KIA (5056 COMMERCIAL DR, YORKVILLE, NY) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION. THE CONTACT WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- SAINT CLOUD, MN
IN SEPT 2017 THE BACK DRIVER'S SIDE DOOR STOPPED OPENING FROM THE OUTSIDE. NOW, JAN 2018 THE DRIVERS DOOR WILL NOT OPEN FROM THE OUTSIDE. BOTH DOORS OPEN PERFECT FROM THE INSIDE.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- N.R. HILLS, TX
JANUARY 26, 2018 I WAS STOPPED AT A STOP SIGN AND SUDDENLY MY VEHICLE MADE A THUD SOUND, AND IT FELT LIKE A DOWNWARD THRUST AS THE VEHICLE COMPLETELY SHUT DOWN. I WAS ABLE TO RESTART IT AND DROVE HOME. WE TOOK IT TO OUR KIA DEALERSHIP SERVICE DEPT THIS MORNING AND ASKED FOR A DIAGNOSTIC TEST. THE TECHNICIAN SAID SINCE THERE WERE NO CHECK ENGINE LIGHTS ON, THE TEST WOULDN'T SHOW ANYTHING UNLESS WE HAD THE PROBLEM BEFORE. I WAS VERY CONCERNED ABOUT HIS LACK OF CONCERN. ESPECIALLY AFTER I RESEARCHED SORENTO ENGINE FAILURES AND IT IS HUGE FOR SO MANY MODELS. THE 2011 WAS ABOUT THE ONLY ONE NOT ON THE RECALLS.. MY MODEL WAS THE FIRST MADE IN THE US AT THE GEORGIA PLANT. MY PRODUCTION DATE IS 12/19/09. WE BOUGHT OUR 2011 IN FEBRUARY 2010. WE WERE TOLD SINCE THE BODY WAS BEING CHANGED THEY MADE NO 2010 SORENTO'S AT THE GEORGIA PLANT. SINCE I SAW THE STALL PROBLEMS ON THESE 2009 MODELS WOULDN'T THAT MEAN IT WOULD APPLY TO MY ENGINE? VERY CONFUSING. I HOPE YOU CAN CHECK THIS OUT FOR ME.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- CHICAGO, IL
THE DOOR WONT OPEN FROM THE OUTSIDE ON THE DRIVER BACK SIDE SO THE BACK DOOR ON THE DRIVER SIDE AND STATIONARY
Source: NHTSA WEB SITE -
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2011 KIA SORENTO- GLENWILLOW, OH
MY DRIVERS SIDE BACK DOOR WON'T OPEN FROM THE OUTSIDE OR INSIDE(THIS IS MY CURRENT ISSUE WITH THE CAR). I HAVE BEEN IN NO ACCIDENTS WITH THIS CAR. I HAD TROUBLE WITH MY DRIVER'S DOOR WOULD NOT OPEN LAST YEAR AND THAT WAS UNDER RECALL AND REPAIRED. BOTH ISSUES JUST STARTED ALL OF A SUDDEN.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ORLANDO, FL
PURCHASED 2011 SORRENTO FROM DEALER IN 2011. AIRBAG LIGHT ILLUMINATED SINCE 70K MILES. ALSO, ABS LIGHT ILLUMINATED ABOUT ONE YEAR AGO - TOOK IN FOR ABS RECALL WITH SET APPOINTMENT AND WAS TURNED AWAY AS DEALER DID NOT HAVE 'THE TOOL NEEDED '' TO PERFORM RECALL THAT DAY. ALSO, DBC AND ESC INDICATOR LIGHT HAVE BEEN ON FOR YEARS. FINALLY, WITHIN FIRST YEAR OF PURCHASE GEAR SHIFT WOULD JAM AND NOT INTO PARK. DEALER INSTRUCTED ME OVER THE TELEPHONE HOW TO MANIPULATE AND FIX WHICH WORKED.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- SACRAMENTO, CA
WAS DRIVING MY KIA AND SUDDENLY COULD NO LONGER DRIVE PULLED OVER N TRAFFIC AND COULD ONLY PUT THE E BRAKE ON. NOTHING ELSE WOULD GO IN TO GEAR DRIVE REVERSE AND THE BRAKES WERE NOT WORKING PROPERLY. SO PUT THE E BRAKE ON AND CALLED TOW TRUCK..TOOK IT TO MADE IN AMERICA MADE IN JAPAN..AND THE SAY ITS THE INPUT SHAFT..EXACTLY DESCRIBED ON RECALL FOR MY VIN # [XXX] . MANUFACTURE CALL#SC124. NHTSA# 15V626 .THIS HAPPENED ON 225 PLACERVILLE RD FOLSOM ON FRIDAY 1/5/2017 .ITS CURRENTLY STILL AT MADE IN AMERICA MADE IN JAPAN..PLEASE CONTACT. ME A.S.A.P [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2011 KIA SORENTO- QUEENSBURY, NY
CHECK ENGINE LIGHT ON VEHICLE ILLUMINATED. WHILE DRIVING VEHICLE, THE VEHICLE ENGINE SUDDENLY STOPPED AND VEHICLE TURNED OFF WHILE IN MOTION. DRIVER PULLED VEHICLE TO SIDE OF ROAD AND HAD TOWED TO AUTO SHOP. AUTO SHOP SAID THE ENGINE SEIZED BUT COULD NOT IDENTIFY CAUSE OF SEIZURE. SHOP SAID OIL WAS FULL AND RECENTLY CHANGED. OWNER HAD VEHICLE TOWED TO KIA DEALER WHO ALSO CITED ENGINE SEIZURE. KIA DEALER SAID OWNER WOULD NEED TO PAY FOR DIAGNOSTIC TO DETERMINE EXACT CAUSE. ENGINE SEIZURE MATCHED ENGINE SEIZURE ISSUE IN RECALLED 2012-2014 SORENTO VEHICLES. OWNER ASKED DEALER ABOUT REPAIRS UNDER SIMILAR RECALL/ISSUE AND WAS TOLD THERE WAS NOTHING DEALER COULD DO.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- OTTAWA, ONTARIO CANADA K1V 7C4, CA
COIL SPRING FROM FRONT STRUT ON 2011 SORENTO BROKE IN THREE PLACES WHILE IN MOTION IN THE CITY (DRIVING STRAIGHT) AT A SPEED OF APPROXIMATELY 20 KM/HR AND PIERCED SIDE WALL OF TIRE ON DRIVER SIDE. NO INJURIES BUT VERY DANGEROUS INDEED.
Source: NHTSA WEB SITE