2014 KIA SORENTO Complaints

DRIVING ON THE HIGHWAY MY CAR LOST POWER AT 11PM ON A SATURDAY NITE. IT WOULD ONLY GO APOROX 40MPH W THE THE GAS PETAL TO THE FLOOR. NO CHECK LIGHTS CAME ON UNTIL APOROX A FEW MIN FROM HOME. ONLY THE CHECK ENGINE LIGHT. NO OVERHEATING NO SMOKE. I TOOK IT TO MY MECHANIC WHO DETERMINED IT WAS THE SAME ISSUE THE 2.4 ENGINE THAT WAS RECALLED. I HAVE THE 3.3. ALSO THE KIA MECHANIC SAID THE SAME. ONLY 70000 MILES ON THE CAR. KIA AT THIS POINT IS REFUSING TO ACKNOWLEDGE THIS IS A MANUFACTURING ISSUE. THEY HAVE HAD MY CAR FOR 3 WEEKS AND AS OF YESTERDAY STILL NO ANSWER. I EVEN LEFT A VOICE MAIL FOR SEAN YOON THE CEO. I TRIED TO CALL MR YOON YESTERDAY BUT GOT REDIRECTED TO THIR CONSUMER DEPT. THEY SAID IT TAKES 2-3 DAYS TO DETERMINE A DECISION. SO IM PAYING FOR A CAR AND A RENTAL WHEN THEY ALREADY KNOW WHAT THE ISSUE IS. ONE CONSUMER DEPT EMPLOYEE I SPOKE W SAID SHE HASNT HAD VERY MANY COMPLAINTS ABOUT THE 3.3. WELL THAT RIGHT THERE IS A RED FLAG! I JUST WANT THEM TO DO THE RIGHT THING. THEY ALSO TRIED TO TELL ME THAT BECAUSE IM THE SECOND OWNER AND I WAS PAST THE 60000 MI SERVICE WARRENTY I HAD NO COVERAGE AND THE 100000 WAS ONLY FOR FIRST OWNER. ITS A MANUFACTURERS DEFECT NOT ANYTHING WE DID. WE HAVE BEEN LOYAL KIA CUSTOMERS FOR OVER 10 YEARS. I FEEL LIKE BECAUSE WE DIDNT BUY ANOTHER NEW KIA WE ARE BEING PUNISHED. THIS CARS DEFECT COULD OF SERIOUSLY INJURED A LOT OF PEOPLE IF THIS WOULD OF HAPPENED DURING A BUSY TIME OF DAY. I KNOW THEY ARE BUSY TAKING CARE OF OTHER COMPLAINTS BUT TO WAIT 3 WEEKS IS A BIT UNNERVING.

VEHICLE WAS IN MOTION WHEN STRANGE ODOR DETECTED THEN SMOKE FROM ENGINE AREA WAS NOTICED. PULLED CAR INTO PARKING LOT AND SHUT DOWN ENGINE BECAUSE THOUGHT MAY BE OVERHEATING. NONE OF GUAGES REFLECTED THIS, HOWEVER, THERE WAS NO OTHER LOGICAL EXPLANATION. WAS GOIN TO OPEN HOOD WHEN NOTICED FLAMES. IN MATTER OF MINUTES, VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. WAS A TOTAL LOSS.

I HAVE HAD THE VEHICLE FOR ABOUT 6 MONTHS, AND HAVE BEEN NOTICING THE PAINT IS FLAKING OFF. IT'S JUST BEGINNING FOR ME, BUT I DID SOME RESEARCH AND NOTICED THAT ALL THE PEOPLE COMPLAINING ABOUT THIS ISSUE ON VARIOUS KIA MODELS HAD TRI-COAT PEARL WHITE PAINT. I HAVE TO IMAGING THIS CAN'T JUST BE COINCIDENCE. ON THIS ONE WEBSITE ALONE THERE ARE 11 COMPLAINTS ABOUT JUST THIS SPECIFIC YEAR AND MODEL. HTTPS://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2014/BODY_PAINT/PAINT_PEELING.SHTML I APPRECIATE YOUR TIME, THANKS!

BROUGHT MY VEHICLE BACK TO DEALERSHIP FOR KIA RECALL SC148. TECH APPLIED SILICONE, A 'SUGGESTION' IN RECALL. IF PROBLEM PERSISTS, WHICH IT DID IN OUR CASE, REAR WHEEL HUBS NEED REPLACING. WHEN BROUGHT IN ORIGINALLY FOR RECALL, VEHICLE HAD 84,972 MILES. STABILITY CONTROL WARNING LIGHTS ON DASH STAY LIT. CAR IS NOW OVER 100K MILES AND DEALERSHIP SAYS IT IS OUT OF WARRANTY. REPAIR WILL COST US $982 NOW. NO ONE FROM KIA CORPORATE EVER RETURNS MY PHONE CALLS, NUMEROUS CALLS. MY CASE #IS 13183158 FROM KIA.

GEORGIA .... THE SRS WARNING LIGHT CAME ON WHILE DRIVING. THE ONE THAT LOOKS LIKE A PERSON IN A SEATBELT WITH THE BIG RED CIRCLE (AIRBAG) IN FRONT OF THEM.

WHILE DRIVING CAR IN MOTION AND WITHOUT ANY WARNING LIGHTS ON DASHBOARD, CAR LOST COMPLETE POWER. NO STEERING, VERY HARD BRAKING AND THEN ALL WARNING LIGHTS STARTED FLASHING I HAD TO STRUGGLE TO GET CAR OFF THE ROAD. I HAD JUST TURN OFF THE THRUWAY GOING 60MPH AND IN ABOUT 1.5 MILES GOING APPOX 40 MPH THE INCIDENT HAPPENED. SOMETHING SIMULAR LIKE THIS HAPPENED ONCE BEFORE WHEN THE CAR WAS PARKED AND I WENT TO START IT WHEN ALL THE DASH WARNING LIGHTS STARTED FLASHING AND CAR WOULD NOT START.I HAD IT TOWED TO DEALER AND THEY DID NOT FIND WHAT WAS WRONG BUT CAR WAS OK UNTIL THIS RECENT INCIDENT.

WHILE DRIVING HOME FROM BALTIMORE, ALL OF THE WARNING LIGHTS ON MY CAR TURNED ON AND THE CAR STARTED DECELERATING. I PULLED OVER TO THE SIDE OF THE HIGHWAY TO PARK THE CAR AND IT WOULD NOT MOVE AT ALL AFTER THAT. I CHARGED MY PHONE AND THE CAR BATTERY DIED AS I WAITED FOR A TOW TRUCK. I GOT IT TOWED TO MY MECHANIC WHO SAID IT WAS THE ENGINE AND WOULD BE COVERED UNDER THE RECALL KIA CURRENTLY HAS. I GOT IT TOWED AGAIN TO KIA ON THE BOULEVARD ON MARCH 20TH. THEY LIED TO ME AND SAID THEY WERE WORKING ON MY CAR ONLY TO FIND OUT MARCH 29TH THEY NEVER LOOKED AT MY CAR AND HAD LOST MY KEY. I HAD TO WAIT FOR THEM TO ORDER A NEW KEY AND THEN SEND PICTURES TO GET THE WARRANTY APPROVED. THEY ADVISED ME THEY WOULD NOT GIVE ME A LOANER OR HELP WITH A RENTAL BUT I COULD BE REIMBURSED AFTER ALL REPAIRS ARE MADE. I RECEIVED A VOICEMAIL APRIL 1ST SAYING MY CAR WAS DONE WHEN THE WARRANTY WAS NOT APPROVED YET. THEY HAVE REPEATEDLY TOLD ME DIFFERENT LIES AND ADVISED THEY RUSHED THE ORDER OF MY ENGINE AND IT WOULD BE THERE BY MAY 10TH. A NEW ENGINE HAS STILL NOT ARRIVED FOR ME, I CALLED THE NUMBER THEY GAVE ME FOR KIA'S "CORPORATE OFFICE" AND WAS ADVISED A RUSH WAS NOT PLACED UNTIL MAY 15TH AND THEY STILL DO NOT KNOW WHEN THE ENGINE WILL BE DELIVERED. I AM IN THE PROCESS OF BUYING A HOUSE AND I FEAR I'LL BE SPENDING THOUSANDS OF DOLLARS IN RENTALS WITHOUT REIMBURSEMENT FOR WHO KNOWS HOW LONG. I'VE ALREADY SPENT OVER $500 AS A RESULT OF THIS. I HAVE TRIED TO BE PATIENT BUT THE BLATANT LIES AND IRRESPONSIBILITY IS BAFFLING.

TAKARA RECALL - WHILE IN THE MIDDLE OF DRIVING AT FEDERAL WAY WA, THE ENTIRE ENGIN SHUT OFF WHILE I WAS MIDDLE OF THE ROAD AT HAVEY TRAFFIC AND THE STEERING WHEEL WAS LOCK SO I COULDN'T TURN OR MOVE. AND, I ALMOST HAD AN ACCIDENT, SO I TOOK MY CAR TO DEALERSHIP BUT, THEY COULDN'T FIND A PROBLEM AND SAID COME BACK AGAIN IF SAME PROBLEM COMING BACK LATER, BUT I AM NOT FEEL SAFETY TO DRIVE THIS CAR.

THE ENGINE BLEW AFTER A FEW DAYS WHEN WARRENTY EXPIRED AFTER A DEALER SENT THE CAR HOME SAYING UNLESS WE COULD PROVE OR SHOW A MAINTENANCE HISTORY OF THE CAR THEY WOULD NOT DO WARRENTY WORK. THE CAR WAS BOUGHT USED SO WE COULD NOT PROVIDE A LONG REPAIR OR MAINTENACE RECORD OF THE CAR. HOWEVER WE BOUGHT A EXTENENDED WARRANTY THAT WAS NOT ENTERED CORRECTLY IN THE SYSTEM AND THE CAR WAS STILL SENT CLEARED AS BEING OK TO DRIVE EVEN THOUGH THE ENGINE BLEW WITHIN A FEW DAYS OF DEALER SERVICE IN OFFALLON IL.EVERY SORRENTO OTHER THAN THIS YEAR HAS BEEN RECALLED FOR ENGINE PROBLEMS SO WHY NOT OURS.

MY AIRBAG LIGHTS WILL NOT GO OFF . UPON RESEARCHING I HAVE COME ACROSS MANY PEOPLE WITH THE EXACT SAME COMPLAINT YET NO RECALLS. IT ALSO SEEMS TO BE A COSTLY FIX. FOR A SAFETY PROBLEM.