2003 KIA SORENTO Complaints

View complaints related to 2003 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 2003 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 KIA SORENTO
    - SAN MARCOS, CA

    I WAS TOLD BY THE MECHANIC THAT "SOMETHING HAPPENED INSIDE THE ENGINE THAT CANNOT BE REPAIRED". PRIOR TO THE ENGINE FAILURE (MAY, 2014) THE REAR THROTTLE PLATE CAME APART AND LODGED IN THE LOWER INTAKE MANIFOLD. THE MECHANIC WAS UNABLE TO RETRIEVE THE SCREWS AND ONE WAS EVEN LODGED IN A CYLINDER HEAD. A THROTTLE PLATE ASSEMBLY WAS INSTALLED AND THE CAR WAS DRIVABLE BUT WITH AN AUDIBLE NOISE. AT THIS TIME I WAS TOLD THE SAME PROBLEM EXISTS WITH MANY KIA'S AND YET A RECALL HAS NOT BEEN ISSUED. MY CAR IS NOT DRIVABLE, IT'S A V6 AND THE LEFT SIDE OF THE ENGINE IS COMPLETELY SHUT DOWN AND I FEEL KIA COULD HAVE AVOIDED THIS WITH A RECALL WHEN THEY HAVE KNOWN FOR YEARS THAT THE PROBLEM EXISTS. *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - EWA BEACH, HI

    I BOUGHT A 2003 KIA SORENTO FROM MY NIECE BACK IN NOVEMBER 2013 FOR $2000 AND NOT EVEN TWO WEEKS INTO OWNING THIS VEHICLE, THE CRANK SHAFT BROKE IN HALF! THE BOLT BROKE OFF IN HALF INSIDE THE CRANK SHAFT PULLEY AND THE OTHER HALF OF THE BOLT WAS INSIDE THE CRANK SHAFT CASE. TO MY UNDERSTANDING, THIS IS THE SECOND TIME THAT THE CRANK SHAFT NEEDED REPAIRING (MY NIECE, HUSBAND WHO WERE THE FIRST AND ORIGINAL OWNERS TO THIS KIA SORENTO HAD IT BREAK DOWN ON HIM ON THE FREEWAY AS WELL, HAD TO GET IT TOWED TO KIA THEN PAID THEM TO FIX IT WHEN THEY OWNED THE VEHICLE) BUT THIS TIME, WHEN THIS ISSUE HAPPENED AGAIN WHILE I OWNED THE VEHICLE, THE CRANK SHAFT FAILED IN A GREATER AND MORE COSTLY CONDITION THEN THE FIRST TIME THE CRANK SHAFT FAILED ON THEM. WHICH THEN CAUSED ENGINE FAILURE, LOSS OF POWER STEERING, LOSS OF THE CHARGING SYSTEM, LOSS OF THE COOLING SYSTEM AND LOSS OF CONTROL OF THE VEHICLE, EVERYTHING SHUT DOWN, VEHICLE WOULDN'T START UP AFTER THAT AND IT COULD HAVE BEEN A VERY DANGEROUS SITUATION AS IT HAPPENED WHILE ON THE FREEWAY AND WHILE MY HUSBAND, MY DAUGHTER AND MY GRANDDAUGHTER WAS IN THE VEHICLE TRAVELING. IT COULD HAVE JEOPARDIZE THEIR LIFE'S AS WELL AS OTHER! *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - MYRTLE BEACH, SC

    TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT EXPERIENCED DIFFICULTY PLACING FUEL IN THE VEHICLE. THE FUEL WOULD NOT ENTER THE TANK AND LEAKED OUT WHILE THE CONTACT ATTEMPTED TO INSERT FUEL. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE NEEDED A NEW CANISTER FILTER, FUEL CAP, AND FILLER PIPE. THE VEHICLE HAD NOT BEEN REPAIRED AND THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/8/14*CN THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER STATED THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER WAS NOT NOTIFIED OF ANY RECALLS DUE TO BEING THE SECOND OWNER. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 3/24/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 KIA SORENTO
    - ORANGE , VA

    I WAS COMING HOME FROM WORK ONE DAY ,WHEN THE CRANKSHAFT BOLT CAME OUT OF MY CAR .I BARELY MADE IT HOME .BUT THE FRONT END WAS JARRING MY AIRBAG LIGHT CAME ON MY BREAKS LIKE SAME ONE AND I DID NOT HAVE NO CONTROL OF MY STEERING .THEN IT COST ME 1700 .THEN ONE DAY I WAS IN TOWN AND THE CRANKSHAFT BOLT CAME OUT OF MY CAR AGAIN WHICH THIS TIME I DID NOT HAVE NO CONTROL OF THE STEERING IT TOOK EVERY MUSCLE THAT I HAD TO KEEP IT IN THE ROAD THE FRONT AND SHOOK SO BAD IT JARRED EVERYTHING I LOSE MY AIRBAG LIGHT CAME ON MY BRAKE LIGHTS CAME ON SEAT BELT LIGHT CAME ON IT WAS A HAZARDOUS ON THE HIGHWAY SERIOUSLY KILLED ME OR SOMEONE ELSE OR REALLY BADLY HURT THEM.THEN I TOOK IT BACK TO THE MECHANIC AGAIN AND HE SAID WELCOME IT'S GOING TO COST YOU 1700 MORE WHICH I DID NOT HAVE SO I LET THE BANK HAVE IT BACK WHICH NOW IT HAS RUN MY CREDIT BECAUSE I DIDN'T HAVE THE MONEY TO GET IT FIXED AND I LOST MY CREDIT BECAUSE OF THISSO YES THEY NEED TO DO A RECALL ON THE CRANKSHAFT BOLT BEFORE IT DOES KILL SOMEONE IS THAT WHAT THEY'RE WAITING FOR FOR SOMEONE TO DIE BEFORE THEY DO SOMETHING ABOUT.AND I KEEP ON REPLACING BUGS BRAKE LIGHTS HEADLIGHTS AND EVERYTHING THEY KEEP ON BLOWING IN THIS IN THE KIA AND I KEEP ON PUTTING MONEY IN IT FOR ME TO GET IT INSPECTED IT COST ME A HUNDRED SIXTY TWO DOLLARS AND 22 DISH TO REPLACE BULBS THAT I JUST REPLACE NOT EVEN A MONTH BEFORE THAT I HAVE RECEIPTS I AM SO TIRED OF PUTTING MONEY INTO THIS KIA I DIDN'T HAVE NO OTHER CHOICE BUT TO LET THEM TAKE IT BECAUSE IT C AND THE TIRES AT 8 MY TIRES UP AND I PUT NEW TIRES ON WHICH COST ME 800 800 AGAIN TO PUT IN800 AGAIN TO PUT INAND WHEN THIS BIT WHEN THIS HAPPENED I CALLED KIA IN CHARLOTTESVILLE VIRGINIA AND THEY SAID THEY PUT A NEW CRANK BOLT IN AT THE KIDS EMBRACE CHEVROLET BEFORE I BOARDED SO THIS WOULD MAKE THREE TIMES THE CRANKSHAFT BOLT HAD BEEN REPLACED I WANT THIS KIA..................

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - WAIPAHU, HI

    WHILE PUMPING, THE FUEL SPITS BACK OUT FROM THE TANK. IT IS RATHER ANNOYING AS I LOSE MONEY FUELING AND IT TAKES FOREVER TO FUEL. NORMALLY WHEN I REACH ABOUT $15.00 IN GAS IT BEGINS REGURGITATING. THIS HAPPENS EVERY TIME I ATTEMPT TO FUEL. *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - TEWKSBURY, MA

    MY CHECK ENGINE LIGHT CAME ON 2 MONTHS AGO AND I BROUGHT IT TO A KIA DEALERSHIP WHO TOLD ME IT WAS THE CYLINDERS THAT WERE MISS FIRING AND THE BELTS NEEDED TO BE REPLACES AND THEY FIXED THAT. I ASKED ABOUT THE CRANKSHAFT AND THEY TOLD ME IT WAS FINE. WHEN I LEFT THE LIGHT CAME BACK ON AND THEY TOLD ME I NEED NEW SPARK PLUGS, FIXED THAT AND THE LIGHT CAME BACK ON AGAIN. WHILE DRIVING ON THE HIGHWAY THE BREAK LIGHT AND BATTERY LIGHT CAME ON AND THE CAR BEGAN TO LOOSE POWER. NOW THE CAR IS AT ANOTHER DEALERSHIP AND THEY ARE TELLING ME IT'S THE CRANKSHAFT. AFTER READING WHAT HAS HAPPENED WITH MANY OTHER PEOPLE I CAN SEE THE ORIGINAL PROBLEM WAS THE CRANKSHAFT.I HAVE SPENT OVER $4K ON FIXING THE CAR AND THE CAR IS NOT WORTH IT. *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - P.SL., FL

    I AM SINGLE OLD LADY, LATE JAN.2014 , DRIVING BACK FROM ORLANDO,FL. TO MY HOME<2 HRS AWAY> ON I-95 CAR SLOWS DOWN, ALL LIGHTS GO ON DASHBOARD. GET HOME AT 40 MILES AN HOUR.NEXT DAY GO TO TIRE PLUS, CAN NOT FIX CAR, ENGINE TROUBLE..GO TO DEALER BEV SMITH KIA, FT.PIERCE, FL, I AM A REGULAR THERE,WITH CAR PROBLEMSELL ME CAN NEEDS NEW LOWER ENGINE, $7000 I ALMOST FAINT, , CAR NOT SAFE, I LEFT ANYWAY, THEY WOULD NOT EXACTLY TELL ME WHAT WRONG WITH CAR...COWORKER AT WALMART, TELLS ME OF MECHANIC,CAN FIX IT...TAKE IT THERE, HE TELLS ME WHAT REALLY IS WRONG WITH CAR..SCREW THAT HOLD HARMONY PART, HAD BROKEN OFF, HALF OF IT WAS STILL STUCK INTO LOWERE ENGINE< BY THE WAY, THIS WAS A RECALL BACK 3 YEARS AGO, IN WHICH I HAD COMPLYED WITH KIA AND THEY HAD REPLACED NEW HARMONY SCREW>...THIS HONEST MECHANIC, TOLD ME LEAVE KIA OVER THE WEEKEND, WILLPUT PUT SCREW SOFTENER ON SCREW STILL IN ENGINE, SEE IF IT COMES OUT...IT DID, THEY PUT NEW SCREW, GIVE ME ALL NEW BELTS, I PAID $1,800 OF MY OWN MONEY, ..I GO AHEAD AND DRIVE TO MIAMI, FLL< 2 HRS AWAY> DAY LATTER I DRIVE TO ORLANDO ,FL.< 3 HRS AWAY>...IN I 95....NEXT DAY,TRY TO GET OUT OF MY DRIVEWAY, SAME THING HAPPENED...GOOD MECHANIC COMES OVER TO MY HOUSE, SAID SAME SCREW CAME OFF...HE FIXES IT AGAIN, $1,500, ...HE TELLS ME, GET NEW CAR, DO NOT KEEP THIS KIA SORENTO 2003, CAR HAS FLAW, CAN NOT BE FIXED....IF KEEP IT, JUST FOR AROUND TOWN DRIVE, UNDER 50 MILES AN HOUR, DO NOT TAKE TURNPIKE OR INTERSTATE HIGHWAYS...I CONTACTED KIA MOTORS, BEV SMITH KIA, TOLD THEM ABOUT RECALL SCREW REPLACEMENT , TELL ME OUT OF WARRANTY, NEITHER WILL REALLY ANSWER BACK...NO MONEY, NO NEW CAR....KIA MOTORS IS A CROOK,...TELL ME CAR OUT OF WARRANTY, THAT WHAT DO I WANT WITH OLD CAR...CAN NOT FIND ANY OTHER PRIOR COMPLAINTS I MADE WITH CAR, SINCE FIRST YEAR I BOUGHT IT... *TR

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - LIBERTY, TX

    AS MY FAMILY AND I DROVE DOWN 146 TOWARDS BAYTOWN, TX FROM DAYTON, TX I HEARD A LOUD "THUD". IMMEDIATELY FOLLOWED BY A LOSS OF A/C, POWER, AND STEERING. I PULLED ONTO THE SHOULDER IMMEDIATELY AND POPPED THE HOOD. I SAW THE HARMONIC BALANCE LYING ON THE SPLASH GUARD AND A BELT LYING BESIDE IT, AS WELL AS ANOTHER BELT LOSS BUT STILL HANGING ON THE OTHER PULLEYS. I GOT A FRIEND TO TOW ME BACK TO MY STUDIO. I BEGAN SEARCHING ONLINE FOR WHY THE BOLT THAT HOLDS THE BALANCE COULD JUST BREAK. I FOUND NUMEROUS REPORTS OF THIS PROBLEM, AS WELL AS LAW SUITS FILLED IN OTHER STATES FOR THIS VERY ISSUE. *JS

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - FUQUAY VARINA, NC

    WHILE DRIVING AT A SAFE SPEED (35MPH) WITH MY CHILDREN IN THE CAR MY POWER STEERING FAILED AND ALL MY DASH LIGHTS CAME ON. I WAS ABLE TO PULL OVER THIS TIME OUT OF HARMS WAY. ONCE I GOT THE CAR TO THE SIDE OF THE I HAD NOTICED THAT ONE OF MY BELTS CAME OFF. I GOT IT TOWED TO THE MECHANIC FIRST THING THE NEXT MORNING AND TOLD ME A BOLT CAME OFF THE PULLEY AND THE PULLEY WAS OFF. THEY FIXED THE CAR AND I WAS GOOD UP UNTIL IT HAPPENED 4 MORE TIMES. LUCKILY I WAS THE ONLY IN THE CAR AT THE TIME IT HAPPENED THE LAST TIME DUE TO THE FACT I WAS ON A HIGHWAY AND GOING 70MPH. ONCE AGAIN I MANAGED TO GET TO THE SIDE OF THE ROAD TO SAFETY. WITH THIS HAPPENING NUMEROUS TIMES NO ONE WANTS TO FIX THE CAR ANYMORE AND I DON'T UNDERSTAND WHY A RECALL HAS YET TO BE MADE ON SOMETHING SO SIMPLE. ALSO IN MY STATE MY CAR IS NOT PROTECTED UNDER THE LEMON LAW. *JS

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - BLOOMINGTON, MN

    THE BOLT ON THE CRANKSHAFT PULLEY AS WELL AS THE PIN BROKE OFF CAUSING THE MOTOR TO STOP AND OVERHEAT DUMPING ALL THE ANTIFREEZE AND STOPPING ALL BELTS. MY MOTHER COULD HAVE BEEN INJURED WHILE DRIVING BUT IT ENDED UP BEING SHE WAS JUST BLOCKING TRAFFIC THANKFULLY AND NOT ON THE HIGHWAY. THIS SEEMS TO BE A VERY COMMON ISSUE WITH HUNDREDS IF NOT THOUSANDS COMPLAINING ABOUT THE CRANKSHAFT PULLEY BOLT AND PIN. KIA SAYS THEY WON'T DO ANYTHING AS IT IS OUT OF WARRANTY AND I AM NOT THE ORIGINAL OWNER. THIS MAY HAVE BEEN FIXED ONCE BEFORE ON THE VEHICLE DUE TO FAILURE AND I AM VERY WORRIED THIS MAY HAPPEN AGAIN WITH WORSE CONSEQUENCES. MY MECHANIC WAS ABLE TO PROVIDE A TEMPORARY/PERMANENT FIX BUT WE REALLY DODGED A BULLET AND IT COULD HAVE CAUSED IMMEDIATE CATASTROPHIC DAMAGE. I'M DISAPPOINTED WITH ALL OF THE SERIOUS COMPLAINTS THAT KIA STILL HAS NOT RECALLED IT FOR 2002-2009 SORENTO MODELS. *TR

    Source: NHTSA WEB SITE