2014 KIA SORENTO Complaints

The contact owns a 2014 Kia Sorento. The contact stated while driving 30 MPH, the vehicle stalled with the check engine and the ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 148,000.

The contact owns a 2014 Kia Sorento. The contact stated that while his daughter was driving at approximately 40-45 MPH, there was an abnormal knocking sound coming from the engine. There were no warning lights illuminated. The driver was able to pull over safely. The vehicle was towed to an independent mechanic who determined that the engine oil was a quart low. There was no indication of an oil leak or low pressure. The vehicle was consuming an excessive amount of engine oil. The mechanic determined that the engine needed to be replaced. The vehicle was repaired. The local dealer was informed that the parts were on backorder. The vehicle was not diagnosed or repaired. The contact called another local dealer, Kia of Irvine (45 Oldfield Building B, Irvine, CA 92618); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 121,000.

The check engine light keeps going on and off and I took it to go get looked at and they said I had a faulty Cadillac converter. I looked it up and it said that they had recalls on 2014 Kia sorentos for that but when I check on the website it says I have no open recalls and I'm trying to figure out why my car is not on that list because this has been an ongoing problem and now it's so bad I'm starting to smell exhaust in the car. I'm really not sure on the date that it started I just know it's been awhile. Can you please help me.

Paint peeling on my car and looks terrible and no help at all through the Kia. Very poor service. I take care of my car and for my paint to peel this is not right at all and they Kia can't even back up the product. Kia dealer or Kia headquarters does nothing about the issue and I have to drive their product looking like this because they don't have any support with this issue.

Had the engine replaced before and it blew up again and the Kia dealer said the ignition wasn’t recalled after they said it was a fire hazzard

I have a 2014 Kia Sorento 4DR LX AWD with snow white pearl exterior paint. I bought the vehicle new with 91miles on it from the dealership in Mentor Ohio. The vehicle has always been in my garage when not driving. Just before Christmas I noticed a small (dime size) piece of paint missing from my drivers side pillar then a few days later on the passenger side pillar almost half the paint was gone! I took my car to the dealership and they told me that they were going to log the complaint and took my VIN and said it was probably from a stone chip in the paint? What? A stone chip does not cause almost all of the paint to flake off???? I worked at a car dealership in the Service Department for years and this is not from a stone chip - its a paint defect. I'm not sure if this letter will do anything but just wanted my paint problem noted as I've seen many other complaints about the same issue. Thank you [XXX] , OH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Sorento. The contact stated while driving 45 MPH, the engine started to overheat with the check engine and power steering warning lights illuminated. The temperature gauge indicated that the vehicle was running hot(H). There was white smoke coming from the engine. Due to the failure, the contact pulled over and initially had the vehicle towed to the. The vehicle was later towed to an independent mechanic where the contact was informed that the head gasket was blown and needed to be replaced. While attempting to repair the vehicle, the contact was informed that the rod bearings were also defective and that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 133,000.

The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The VIN was included but had not been repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owned a 2014 Kia Sorento. The contact stated that while the vehicle was parked, it had caught fire causing the entire vehicle to burst into flames, from the front end to the rear end. The fire department was called and extinguish the fire. The fire department determined the fire had started from the engine. A police report was filed. There were no injuries and no medical attention needed. The fire caused damage to both vehicles on each side of the vehicle, the parking space, and the building the vehicle was parked in front of. The vehicle was towed and deemed totaled. The dealer was not contacted. The manufacturer was made aware of the failure and opened a case regarding the failure. The failure mileage was 101,430.

I am having issues with delamination and paint peeling off, on my driver's side pillar. The paint is the pearl white.