2015 KIA SORENTO Complaints

UNKNOWN. My engine light comes on often. When I had my oil changed the professional indicated that my car is burning oil. When reviewing online, it appears that this is a common issue for Kia Sorento and specifically the engine that is installed in my 2015.

The oil pump quit and Kia had a service bulletin that indicated that the oil pumps were defective and 10 years or 180k they would repair. Not may case.

My car started shaking and making knocking sounds, pulled over and turned it off, tried to turn it back on and it shut off, had it towed to a family/friend mechanic he says my engine needs to be replaced. I’ve never had issues up until now.

My Kia Sorento has the pearl white paint that began peeling 4 years ago. That is a known issue for Kia vehicles made between 2013 and 2019. [XXX] . While this is not necessarily a safety issue, it is common problem that Kia knows about. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Kia had a class action lawsuit for rod bearing failure. The settlement appears to require a KSDS (knock sensor) software update. This was a 'Product improvement campaign', which would extend the warranty to 15yr 150k miles. Kia mailed the letter to a previous address, failing to notify the owner. This should have been a recall. Engine has seized, warranty claim denied. Estimated repair over $9,000. Kia failed to notify owner of the defect, only sending one letter, to a bad address. Kia is dodging it's responsibility, the warranty claim is denied. This reeks. Looking up on their website for recall information, it says 0 incomplete campaigns for vin number.

September 2024, the engine cooling fan began staying on after shutting off the vehicle, and October 2024, we began to hear unusual engine noises and a bubbling sound from behind the dashboard. November 2024, we began to see intermittent poor performance with the HVAC system, and then on [XXX], the temperature gauge climbed to H. We called Matthews Kia of Greece, 4321 W Ridge Rd, Rochester, NY 14626, and brought the vehicle in on 11/15/2024. Matthews Kia had the vehicle from 11/15 to 11/29/2024. They reported performing a coolant pressure test and block test but found no signs of a coolant leak. They opened a tech line case under warranty extension WTY039, and they were told to release the vehicle. Matthews Kia informed us that the coolant reservoir appeared to have “an odor of alcohol” and some contamination, so we paid for a coolant flush at 140,438 miles (previous coolant flush was completed at 127,057 miles). We drove the vehicle for two more weeks. During that time, the check engine light turned on, and the temperature gauge would rise to H and then slowly descend back to standard operating position. We returned the vehicle to Matthews Kia on 12/13/2024, with 141,266 miles. They reported not being able to identify the source of overheating, and they indicated that the vehicle did not meet qualifications for the extended warranty under TSB #254. Matthews Kia suggested replacing the thermostat. This was replaced, and motor oil and coolant were topped off on 1/3/2025 with 141,280 miles. Within ten miles of leaving Matthews Kia on 1/3/2025, the check engine light came back on. During the following week, HVAC system also stopped blowing hot air and would frequently only blow cold air. The temperature gauge began rising to the H mark repeatedly on short trips (7-10 miles). We spoke with Matthews Kia on 1/16/2025, and returned the vehicle to them for further evaluation. The service dept at the dealer said they have no explanation and cannot diagnose the problem. FORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

The contact owns a 2015 Kia Sorento. The contact stated that on several occasions the front low-beam headlights failed and were no longer illuminated. The headlight bulbs were replaced but the failure eventually reoccurred. The contact stated that the failure had occurred on several occasions and the driver’s and passenger’s side headlights failed to operate as needed. The contact stated that on one occasion there was a burning odor inside the vehicle. Upon inspection, it was discovered that the front passenger’s side headlight had failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the passenger’s side headlight assembly had melted. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 115,000.

Coolant and oil are mixing. Coolant was over flowing from the reservoir. High oil consumption. Oil was just topped off about 1000 miles ago and is very low on the dipstick now. Coolant mixing with oil seems like the issue the 2016-17 3.3 V6s are experiencing with the stripped head bolts. HEAD GASKET/ENGINE FAILURE is imminent. Extend the warranty to all 3.3 liters not just 2016 and 2017 (15 years/180,000).

I don’t know why, but I keep losing oil somewhere. I do my oil changes on time regularly and they said it’s burning oil fast and that that’s an issue with all Kia.

The lights dim way too quickly. HID basically is garbage. Major safety issue since most people can’t afford to be constantly replacing their headlight assemblies.