2014 KIA SORENTO Complaints
View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SORENTO- CAMDEN, AR
WE WERE DRIVING ON THE HIGHWAY WHEN WE NOTICED THE TEMPERATURE GAUGE GOING UP. WE STOPPED AT A SHOP AND GOT IT LOOKED AT AND THEY REPLACED THE THERMOSTAT AND FLUSHED THE RADIATOR. ON THE HIGHWAY ON THE WAY HOME WE NOTICED THE TEMPERATURE GAUGE GOING BACK UP AND PULLED OVER. WE HAD IT TOWED HOME. WE AGAIN MADE THE REPAIRS AND THEN TOOK IT TO THE KIA DEALERSHIP FOR THEM TO LOOK IT OVER AND HAVE ANY NECESSARY REPAIRS DONE AND PAID BY THE WARRANTY WE HAVE ON THE SORRENTO. THE DEALERSHIP HOOKED UP THE VEHICLE TO CHECK THE FREE STREAM DATA FAULT CODES BUT NON WERE PRESENT. OUR SORRENTO GOT HOT ENOUGH TO WARP THE ENGINE HEADS AND REQUIRE A NEW ENGINE BUT NEVER ONCE DID IT TRIP A CODE/WARNING LIGHT ON THE DASH. IF IT HADN'T BEEN FOR US NOTICING THE TEMPERATURE GAUGE GOING UP WE WOULD HAVE HAD NO WARNING THAT OUR CAR WAS OVERHEATED TO THE POINT THE RADIATOR BOILED OVER AND WARPED THE ENGINE HEADS. WHY WASN'T ANY WARNING LIGHT SUCH AS CHECK ENGINE LIGHT OR ANYTHING SIGNALED TO COME ON?
Source: NHTSA WEB SITE -
2014 KIA SORENTO- CENTENNIAL, CO
THE VEHICLE DECELERATED AND WOULD NOT GO EVEN WHEN THE GAS WAS APPLIED. WHEN I CAME TO A STOP OIL WAS LEAKING ALL OVER THE GROUND. WHEN LOOKING UNDER THE HOOD, THE HIGH PRESSURE FUEL PUMP BOLT HAD BEEN SHEERED OFF AND GAS AND OIL WERE SPEWING OUT. HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY BLAMED THE PEOPLE WHO HAD DONE THE LAST OIL CHANGE 3,000 MILES AGO. AT THE SAME TIME THEY SAID THAT IT COULD NOT HAVE BEEN DRIVEN 3,000 MILES IN THAT CONDITION. THEY WOULD NOT COVER THE REPAIR UNDER THE WARRANTY EVEN THOUGH I ONLY HAVE 35,000 MILES ON THE CAR
Source: NHTSA WEB SITE -
2014 KIA SORENTO- NEW ATHENS, IL
ENGINE STARTED KNOCKING WHILE DRIVING IT. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY SAID THE BEARING IN THE ENGINE WERE SHOT. ALL OTHER MAKES AND MODELS ARE UNDER RECALL FOR THIS EXACT SMAE REASON. I'VE NOTED OTHERS FROM THE INTERNET ARE HAVING THE SAME ISSUES AS MENTIONED ABOVE IN THE 3.3 L. ENGINE
Source: NHTSA WEB SITE -
2014 KIA SORENTO- ST MARYS, WV
THE END OF OCTOBER 2018 MY 2014 KIA SORENTO MOTOR BLEW UP. WE HEARD THE KNOCKING ON A WEEKEND, KIA SAID TO BRING IT IN AND IT STALLED HALFWAY THERE. HAD TO CALL MY INSURANCE BECAUSE KIA WOULD NOT PAY FOR TOWING. MY KIA HAD BEEN CHECKED THE YEAR BEFORE FOR THE ENGINE RECALL, OF COURSE IT PASSED. IT TOOK 2 MONTHS TO GET MY CAR BACK, THEY DID PROVIDE A RENTAL. A MONTH LATER (JAN. 2019) I SMELLED GASOLINE VERY STRONG IN MY CAR. HAD MY HUSBAND TEST DRIVE IT TO MAKE SURE THAT IS WHAT IT WAS BECAUSE I HAD JUST PUT IN A FULL TANK OF GAS. SURE ENOUGH I CALLED WARNER KIA OF PARKERSBURG AGAIN, ONCE AGAIN REFUSED TOWING EVEN THOUGH I ALREADY KNEW ABOUT THE ISSUE WITH THE FUEL LINES FROM THE ENGINE REPLACEMENT. I HAD TO CALL KIA CONSUMER AFFAIRS TO GET THIS CAR TOWED TO WARNER KIA. TURNS OUT THEY FORGOT TO REPLACE A BRACKET DURING THE ENGINE REPLACEMENT, NOT VERY SMART IN MY OPINION FOR SO CALLED CERTIFIED MECHANICS. I GOT IT BACK AGAIN FEB. 2019. NOW IT IS MARCH 2019, MY TRANSMISSION APPEARS TO BE SLIPPING, HESITATING TO PICK UP SPEED. I ALMOST GOT HIT BY A SEMI TRYING TO GET ONTO THE INTERSTATE BECAUSE CAR WOULD NOT GO FAST ENOUGH. MY UNCLE TRIED TO SEE IF HE COULD CHECK MY TRANSMISSION FLUID AND OF COURSE IT IS ENCASED, BUT WHILE DOING THIS HE NOTICED THE ENGINE COOLANT WAS VERY LOW. THE LEVEL IS BELOW L. MY ENGINE WAS JUST REPLACED NOT TOO LONG AGO AND IT WAS IN THE SHOP AGAIN FOR MORE WORK JUST LAST MONTH. I AM BEYOND FRUSTRATED. I HAVE MADE CONCERNS WITH KIA CONSUMER AFFAIRS AND HAVE NOT GOTTEN ANYWHERE. I WILL OWE ON THIS CAR FOR ANOTHER 2 YEARS AND IT LOOKS LIKE IT WON'T LAST. ALSO UPSIDE DOWN ON LOAN. NOW I AM SCARED THAT MY CAR WILL CATCH ON FIRE OR CAUSE AN ACCIDENT WITH MY CHILDREN IN MY CAR ALL BECAUSE KIA CAN NOT MAKE BETTER VEHICLES OR AT LEAST TRY TO REIMBURSE THEIR CUSTOMERS TO KEEP THEM HAPPY. I WANT A NEW CAR, AND I WANT KIA TO PAY FOR IT AND OTHERS VEHICLES.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- OSWEGO, IL
THE DRIVER'S DOOR UNLOCKS WITH THE KEY FOB OR KEY AND THAT'S THE ONLY ONE. ALL OTHER DOORS MUST BE UNLOCKED BY HAND, MEANING EVEN THE UNLOCK SWITCH ON THE DRIVERS AND PASSENGERS DOORS DON'T WORK. YOU CAN HEAR SOMETHING ACTUATING, BUT THE DOORS WON'T UNLOCK. THE BACK DOOR YOU NEED TO CRAWL FROM INSIDE REMOVE A PANEL TO UNLOCK THE BACK DOOR.
Source: NHTSA WEB SITE -
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2014 KIA SORENTO- INDEPENDENCE, MO
ENGINE FIRE!! WHILE TRAVELLING DOWN HIGHWAY PASSENGER NOTICED SPARKS LEFT REAR OF CAR. PULLED OVER TO CHECK CAR, LIFTED HOOD ENGINE WAS ON FIRE. DRIVING NORMAL RATE OF SPEED IN NORMAL CONDITIONS. NO COLLISION OR ACCIDENT INVOLVED. TRAVELLING US-71 SOUTH IN VERNON COUNTY MISSOURI INCIDENT NUMBER 190140035. FIRE DEPARTMENT PUT FIRE OUT. CAR TOWED TO TCB TOWING AND AUTO SERVICE 205 N BARRETT ST NEVADA MO 64772
Source: NHTSA WEB SITE -
2014 KIA SORENTO- KANNAPOLIS, NC
I TOOK THE CAR TO THE KIA DEALERSHIP AND THEY TELL ME THE ENGINE HAS AN OIL LEAK. I BELIEVE THEIR KIAS SPORTAGE 2011 & 2012 WERE ALSO RECALLED FOR THE SAME ISSUE. THE CAR HAS LESS THAN 100,000 MILES ON IT AND I HAVE OWNED SEVERAL CARS BEFORE AND NEVER HAD AN OIL LEAK ON THE ENGINE AT ALL. THEY SAID THE REPAIRS WERE GOING TO COST OVER $1000 TO REPAIR. I BELIEVE THIS CAR SHOULD ALSO BE RECALLED DUE THAT THEY HAVE A HISTORY OF OTHER MODELS HAVING THE SAME PROBLEM. THANK YOU.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- VINE GROVE, KY
WHILE DRIVING AT HIGHWAY SPEED ON A 2 LANE HIGHWAY AND GOING UP A MEDIUM INCLINE, A TICKING NOISE PROGRESSIVELY GOT LOUDER OVER THE COURSE OF ABOUT 45 SECONDS TO A MINUTE UNTIL THERE WAS TOTAL LOSS OF POWER, ALMOST CAUSING A COLLISION FROM A VEHICLE BEHIND ME. NO WARNING LIGHTS APPEARED ON THE DASH AS THIS WAS HAPPENING AND ENGINE TEMPERATURE WAS NORMAL. LUCKILY THERE WAS ENOUGH SHOULDER AND HAD ENOUGH MOMENTUM TO PULL OFF TO THE SIDE OF THE ROAD. I WAS UNABLE TO RESTART THE VEHICLE AND HAD TO HAVE IT TOWED. THE VEHICLE FELL UNDER A SAFETY RECALL WHICH WAS REPORTED TO HAVE BEEN COMPLETED OCTOBER 13, 2017. I AM THE ORIGINAL OWNER OF THE VEHICLE.
Source: NHTSA WEB SITE -
2014 KIA SORENTO- SANDY SPRINGS, GA
EXTERIOR LIGHTING SAFETY ISSUE! LAST NIGHT AS I WAS DRIVING MY LOW BEAM HEAD LAMPS STOPPED WORKING. THE LED LIGHTS ABOVE THE HEAD LAMPS WORK FINE, MY RUNNING LOWER LIGHTS AND MY HIGH BEAMS ALL WORK PROPERLY. JUST MY LOW BEAMS NO LONGER COME ON. HAD TO DRIVE WITH HAZARDS ON. THEY DO NOT COME ON AFTER TRYING MULTIPLE TIMES TO RESTART CAR AND TURNING THEM ON BOTH WHILE DRIVING AND WHILE BEING PARKED. SUCH A DANGEROUS SITUATION. I HAVE READ MANY COMPLAINTS ABOUT THE SAME ISSUES HAPPENING! HOW DO I FIX THIS? I CANNOT BELIEVE KIA HAS NOT MADE THIS A RECALL YET FOR OBVIOUS SAFETY ISSUES - ABSOLUTELY BAFFLING
Source: NHTSA WEB SITE -
2014 KIA SORENTO- SIMI VALLEY, CA
THE DELAMINATION OF PEARL WHITE PAINT BEGAN AT 50,000K MILES WITH A SMALL PIECE BUBBLING AND THEN CHIPPING AWAY. THE PAINT ON AREAS ALONG THE WINDSHEILD AND ABOVE THE WINDSHIELD ARE NOW COMPLETELY READY TO PEAL. YOU CAN NOT STOP THIS PROCESS BY FIXING ONLY THE DAMAGED AREAS. ALL AUTO BODY SHOPS STATE IS MUST BE ENTIRELY REPAINTED. THE PAINT IS DELAMINATING AT A FAST RATE, ALL MY PAINT IS GONE ON THE PASSAGENGER SIDE WINDOW ARM AND MY ROOF WHERE THE WINDSHIELD MEETS THE PAINT IS MOSTLY BUBBLING AND RUSTED. THE KIA DEALERSHIPS ARE AWARE THAT THIS PARTICULAR COLOR , MADE AND MODEL KIA HAS THIS PROBLEM. I CAN NOT WASH THE EXTERIOR OF MY CAR WITHOUT LOSING MORE PAINT. IN THE SUNLIGHT YOU CAN SEE WHERE THE PAINT IS NOT LONGER BONDED TO THE CAR. MY CAR IS EXPECTED TO BE WITHOUT PAINT ON MY ROOF, HOOD AND SIDES OF WINDSHIELDS WITHIN ONE YEAR IF NOT REPAINTED PROPERLY.
Source: NHTSA WEB SITE