2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - STREAMWOOD, IL

    I AM UNABLE TO OPEN MY DRIVERS SIDE REAR DOOR FROM THE OUTSIDE. THIS SEEMS TO BE QUITE A PREVELENT PROBLEM ON SEVERAL KIA MODELS. I HAVE SEEN THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM. SOME WITH MULTIPLE DOORS ON THE SAME VEHICLE. THIS IS A SFETY ISSUE AS YOU CAN'T QUICKLY GET INTO THE VEHICLE TO IF YOU HAD SMALL CHILDREN IN THE BACK AND THER WAS AN EMERGENCY OR IF FIRST RESPONDERS NEEDED ACCESS TO THE BACK OR ANY DOOR THAT HAD THIS PROBLEM FOR THAT MATTER. THE REASON I AM REPORTING THIS IS THAT I HAVE SEEN TOO MANY PEOPLE WITH THIS ISSUE ON THERE KIA SORENTOS AND OTHER MODELS.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - TINNIE, NM

    FOR SEVERAL MONTHS NOW, THE DASHBOARD WARNING LIGHTS HAVE COME ON, USUALLY FOUR AT A TIME AS I'M DRIVING. IT SEEMS TO HAPPEN MOST OFTEN WHEN IT'S RAINING. I HAD THE KIA DEALER IN LAS CRUCES, NM TRY TO DETERMINE THE PROBLEM WHEN I HAD THE CAR IN FOR A COUPLE RECALLS ABOUT TWO YEARS AGO. THEY COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. ABOUT 3 MONTHS AGO I HAD A SHOP WITH A AAA MASTER MECHANIC TRY TO DETERMINE THE PROBLEM AND THEY ALSO COULD NOT DETERMINE THE REASON THE WARNING LIGHTS WERE COMING ON. THEY COULD NOT FIND A SHORT IN THE WIRING THAT I THOUGHT MIGHT BE THE CAUSE. THE LIGHTS EVENTUALLY GO OFF, USUALLY AFTER THE CAR HAS NOT BEEN DRIVEN FOR SEVERAL HOURS OR OVERNIGHT. I'M CONCERNED THAT, ALTHOUGH I'VE NOT EXPERIENCED SIGNIFICANT PROBLEMS WHEN THE DASH WARNING LIGHTS COME ON, COULD A POSSIBLE REAL SAFETY ISSUE OCCUR IF ONE OF THE SYSTEMS INDICATED BY THE LIGHTS ACTUALLY MALFUNCTION? FOR A WHILE WHEN THE LIGHTS CAME ON, THE CAR'S STEERING SEEMED TO BE EFFECTED--ON WINDY CURVY ROADS THE CAR WOULD DEFINITELY OVER STEER ON CURVES, AS THOUGH SOMEONE ELSE WERE IN CONTROL. I WOULD APPRECIATE ANY INFORMATION YOU MIGHT HAVE ON SIMILAR PROBLEMS AND HOW THEY WERE CORRECTED. THANK YOU.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - BIRMINGHAM, AL

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE ABS, STABILITY CONTROL, AND DOWNHILL TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RIVERCHASE KIA (2200 US-31, PELHAM, AL 35124 (205) 987-6518) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE MODULE THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE RECALL EXPIRED. THE CONTACT STATED THAT THE DEALER DID NOT PROVIDE THE RECALL INFORMATION. THE DEALER ALSO STATED THAT IN MAY OF 2017, WHILE THE VEHICLE WAS AT THE DEALER FOR AN OIL CHANGE, THEY CHECKED A MODULE THAT CONTROLLED THE WARNING INDICATORS, BUT THE MODULE WAS FINE AND COVERED IT IN SILICONE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE CONTACT WAS ALSO INFORMED THAT A PART IN THE REAR DRUM NEEDED REPLACEMENT ALONG WITH THE MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - CLAYTON, NC

    DRIVER'S SIDE DOOR HANDLE MALFUNCTIONED. CAN UNLOCK DOOR WITH KEY OR KEY FOB, BUT DOOR WILL NOT OPEN. HAVE TO CLIMB INTO BACK SEAT TO MANUALLY OPEN DRIVER'S SIDE DOOR. THIS IS A SAFETY ISSUE! COMPLETELY RIDICULOUS TO HAVE TO DO WHEN IT'S RAINING, OR WHEN NEEDING TO ENTER THE CAR QUICKLY. I'M READING ONLINE THAT IT IS A FAULTY ACTUATOR SWITCH. DEALERS ARE CHARGING UP TO $500 TO FIX. THIS NEEDS TO BE A RECALL FROM THE MANUFACTURER. NOT BRAGGING ABOUT MY KIA ANYMORE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - JESSIEVILLE, AR

    WHEN DRIVING AT STABLE SPEED THE VEHICLE OFTEN "FEELS" AS IF THE GAS IS NOT GETTING TO THE MOTOR. THE SPEED OF THE CAR VARIES, REGARDLESS OF THE AMOUNT OF PRESSURE ON THE GAS PEDAL. THE CAR ALSO SHOWS LOW TIRE LIGHT, ALONG WITH ALL LIGHTS ON THE DASHBOARD AT RANDOM TIMES. THE LIGHTS WILL APPEAR WHEN YOU START THE VEHICLE AND THE TIRE PRESSURE LIGHT REMAINS ON AT ALL TIMES.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - LOUISVILLE, OH

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA OF ALLIANCE (LOCATED AT 2010 W STATE ST ALLIANCE, OH 44601), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: K3452308. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 82,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - ANTIGO, WI

    PARKED VEHICLE, FRONT DRIVER SIDE DOOR FAILS TO OPEN FROM OUTSIDE HANDLE BUT WILL OPEN FROM INSIDE HANDLE. KEYLESS ENTRY CLICK DOESN'T SOUND LIKE IT'S WORKING RIGHT AS WELL. KINDA WEAK SOUNDING. LOOKING AT DOOR LATCH WHILE USING KEY FOB FOR LOCK/UNLOCK NOTHING MOVES BUT OTHER DOORS ARE HEARD AND SEEN LOCKING/UNLOCKING.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MCKINNEY, TX

    WHILE DRIVING THE CAR IT LOSES POWER , I START TO SMELL BURNT TRANSMISSION FLUID SO I TAKE IT TO EAGLES TRANSMISSION HERE IN MCKINNEY TX. TO FIND OUT THE TRANSMISSION NEEDS REPLACING. WHIS IS COSTING ME $2100 THAT INCLUDES NEW TRANSMISSION & PRICE OF LABOR. I GOOGLED THIS PROBLEM ON 2011 KIA TO SEE IF IT'S A RECALL BUT UNFORTUNATELY ITS NOT BUT IT WAS FOR THE 2011 KIA SORENTO 4 , CYLINDER. BUT IT'S A LOT OF TOPICS ON OUR 2011 KIA V6 ENGINE BUT NEVER BECAME A RECALL

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CRESTON, IA

    WHILE I WAS DRIVING ON A CITY STREET AND TURNING A CORNER THE CAR MADE A LOUD CLUNKING SOUND THEN STOPPED. THE ENGINE CONTINUED TO RUN BUT THE CAR WOULDN'T MOVE FORWARD. TRIED TO SHIFT GEARS BUT ENGINE JUST REVED UP BUT WOULD GO. HAD TO PUT THE EMERGENCY BRAKE ON TO KEEP IT FROM ROLLING. FINALLY HAD TO HAVE IT TOWED OFF THE STREET. WE TOOK IT TO A MECHANIC AND HE THOUGHT IT WAS THE SAME ISSUE AS THE NHTSA CAMPAIGN ID 11V258000 AND GROUP SERVICE CAMPAIGN NUMBER SC 082 [REV 5] SO HE CALLED THE LOCAL KIA DEALER TO CONFIRM. DESPITE MY CAR FITTING MAKE/MODEL/YEAR/MANUFACTURE DATE THEY SAID THIS VIN WAS NOT PART OF THE RECALL. HE SUGGESTED THAT I DO FURTHER RESEARCH.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CHATTANOOGA, TN

    LEFT REAR DOOR WILL NOT OPEN BY DOOR HANDLES INSIDE OR OUTSIDE EVEN WITH THE DOOR UNLOCKED IF KIDS ARE IN THE CAR IT IS A SAFETY HAZARD SITTING STILL WHEN IT FIRST HAPPENED

    Source: NHTSA WEB SITE