2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - SAN JUAN, PR

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE DEALER (TONITO AUTO KIA IN RIO PIEDRAS, PUERTO RICO) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED BACK IN MARCH OF 2012 AND WAS REPAIRED UNDER WARRANTY BY TONITO AUTO KIA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - CHESAPEAKE, VA

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE FRACTURED. THE VEHICLE WAS SCHEDULED TO BE TAKEN TO AN UNKNOWN DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - PITTSBURGH, PA

    MY NEIGHBOR BUMPED THE BACK OF THE KIA WITH HIS BUICK NO VISIBLE DAMAGE TO EITHER CARS BUMPERS THE KIA WAS IN PARK NO ONE WAS IN IT THE KIA IT THEN STARTED MOVING DOWN THE STREET IT ROLLED ABOUT 400 YARDS WENT THRU SOME HEDGES AND THEN STOPPED IN A NEIGHBORS YARD NO INJURYS BUT THE VEHICLE WAS IN PARK THE WHOLE TIME ,I TOOK THE KIA TO THE LOCAL KIA DEALER THEY HAD THE VEHICLE 4 DAYS AND COULDN'T REPLICATE WHAT HAPPENED I TOLD THEM I HAD READ ABOUT A RECALL WITH A SIMILAR PROBLEM THEY SAID MY VIN # WASN'T PART OF IT I FEEL KIA SHOULD ADRESS THIS IT WASN'T IMAGINED THERE WERE 3 OR 4 NEGHBORS THAT SAW THE EMPTY VEHICLE JUST ROLLING DOWN THE STREET A RESPONCE WOULD BE APPRECIATED THANK YOU

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CLOVER, SC

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 166,045.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - GORMAN, TX

    I HAVE NOT BEEN ABLE TO OPEN MY DRIVER SIDE BACK DOOR FOR OVER A YEAR. IT WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. DUE TO NOT BEING ABLE TO OPEN THE DOOR IT IS PRACTICALLY IMPOSSIBLE TO FIX IT AS WE CANNOT GET TO THE HINGES INSIDE OF THE CAR UNLESS WE REMOVE THE ENTIRE INSIDE OF THE DOOR AND CUT THE DOOR OFF OF THE CAR. THIS IS A HUGE SAFETY HAZARD KIA THAT NEEDS TO BE FIXED!

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - GERMANTOWN, MD

    THE RIGHT REAR PASSENGER DOOR ON MY 2011 KIA SORENTO WILL NOT OPEN FROM THE INSIDE OR OUT SINCE OCTOBER, 2016. THE DEALERSHIPS THAT I HAVE REACHED OUT TO ARE QUOTING A $400.00 PRICETAG TO "FIX" THIS ISSUE THAT IS OBVIOUSLY THE FAULT OF THE MANUFACTURER. IN READING THE FORUMS AND LINKS ON HOW TO FIX THIS, IT HAS BECOME APPARENT THAT KIA REFUSES TO ADDRESS THE THOUSANDS AND THOUSANDS OF CONSUMERS WHO HAVE BEEN AFFECTED BY THIS AND I AM COMPELLED TO REPORT AS HOPEFULLY THE NHTSA CAN COMPEL KIA TO ISSUE A RECALL FOR THIS WIDESPREAD ISSUE AS IT IS INDEED A SAFETY ISSUE. DOES SOMEBODY HAVE TO DIE TRAPPED IN THEIR KIA FOR KIA TO ADDRESS THIS?

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - LOS ÁNGELES, CA

    STARTED CAR, AIRBAG LIGHT CAME ON. LIGHT STAYED ON FOR ABOUT AWEEK NOW NO REASON FOR IT TO BE ON. GOING TO TAKE IT IN AND SEE WHAT I'M TOLD.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MIDLOTHIAN, VA

    DRIVER'S SIDE DOOR WON'T OPEN FROM OUTSIDE...A QUICK INTERNET SEARCH REVEALS THIS IS A VERY COMMON PROBLEM WITH A BAD ACTUATOR. THIS IS A HUGE SAFETY CONCERN...IMAGINE PUTTING AN INFANT OR TODDLER IN THE CAR AND THEN GOING AROUND TO OPEN YOUR DRIVER'S DOOR. THIS IS A BIG DEAL KIA. I WON'T BUY ANOTHER ONE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - PUYALLUP, WA

    WHILE DRIVING ANYWHERE ABOVE 35 MPH UPON SLOWING DOWN AND THE CAR DOWNSHIFTING THE CAR JOLTS A LOUD BANG/POP IS HEARD THE CAR LUNGES YOU FORWARD IT'S QUITE VIOLENT I'VE TAKEN TO THE DEALER OVER 10 TIMES AND THEY JUST SAY THEY NOTICE THE POPPING BUT NOTHING IS WRONG THEY ALSO SAID THEY TOOK IT FOR A TEST DRIVE TO TEST THE UNBELIEVABLY HARD DOWN SHIFT . I WATCHED THEM THEIR TEST DRIVE WAS FROM THE FRONT OF THE PARKING LOT TO THE REAR . THEY NEVER WENT ABOVE 25 MPH SO THEY NEVER TESTED THE DOWN SHIFT IT'S HAPPENED FOR A VERY LONG TIME NOW AND THEY JUST KEEP DENYING IT I ALSO HAD THE TOP END OF THE MOTOR GO OUT AT 5000 MILES AND FEEL LIKE THEY ARE JUST AVOIDING IT BEING A LEMON.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CHICAGO, IL

    JUST STARTED HAVING PROBLEMS WITH THE CAR DYING OUT WHEN DRIVING. FOR A WHILE, YOU COULD START IT RIGHT BACK UP AND IT WOULD NOT DO IT AGAIN FOR ANOTHER WEEK, TWO WEEKS, MAYBE EVEN A MONTH. TOOK IT TO A CAR SHOP AND THEY CANNOT FIGURE OUT WHAT'S WRONG WITH IT, THEY SAY EVERYTHING IS COMING OUT NORMAL. BUT, JUST DYING OUT IS NOT NORMAL. JUST RECENTLY, CAR DIED OUT WHILE I WAS WAITING IN A FAST FOOD DRIVE THROUGH, IT TO SIX TRIES TO GET IT RESTARTED.

    Source: NHTSA WEB SITE