2014 KIA SORENTO Complaints

ENGINE RECALL MY VEHICLE IS IN THE DEALERSHIP FOR THE ENGINE RECALL I ALSO HAD TO HAVE THE STEERING WHEEL REPLACED 2 TIMES DUE TO WIRING OR BUTTON MALFUNCTIONS. ALONG WITH THE USB PORT ON THE STEREO. THE ISSUE HAPPENED AGAIN AFTER THE WARRANTY COVERAGE ENDED FOR THAT PART AND THEY REFUSE TO FIX IT AGAIN AFTER WARRANTY EVEN THOUGH IT HAS BEEN A KNOWN ISSUE. THE USB PORT COMES LOOSE CONSTANTLY AND WILL NOT WORK- THEY WANT ME TO BUY A WHOLE NEW RADIO TO CORRECT THIS. THE VOLUME BUTTON ON THE STEERING WHEEL HAS HAD ISSUES IN THE PAST AND NOW NO LONGER WORKS... AGAIN THEY WANT ME TO GET A NEW STEERING WHEEL TO CORRECT THIS...

MY VEHICLE WAS MANUFACTURED IN THE GEORGIA PLANT BUT WAS NOT PART OF THE 2 PREVIOUS RECALLS, EVEN THOUGH IT WAS MANUFACTURED THAT THE SAME TIME, BECAUSE IT HAS THE LAMBDA 3.3L V6 ENGINE. AFTER ALL THE TROUBLES I HAVE HAD WITH THE VEHICLE, LOCKS DONT UNLOCK, ENGINE IS FAILING, AND NOW THERE IS A PROBLEM WITH THE VALVES. A VALVE CAN BE HEARD TAPPING IN MY CARS ENGINE, IT SOUNDS AND FEELS (VIBRATIONS CAN BE FELT BY HAND) THAT IT IS ALMOST CERTAINLY IN BANK 2 (TOWARDS FRONT OF CAR) ALMOST DIRECTLY BELOW/BEHIND THE HIGH PRESSURE FUEL PUMP. NOW HYPOTHETICALLY IF I WERE ON THE HIGHWAY AND THE VALVE DROPPED, CONSEQUENTLY PUNCHING A WHOLE IN THE CYLINDER HEAD, FORCING OIL THROUGH THE WHOLE, AND IGNITING IT, I WOULD THINK THAT IT WOULDNT TAKE MORE THAN A FEW MOMENTS FOR THE FLAMES TO CATCH THE HIGH PRESSURE FUEL PUMP AND VERY SHORTLY AFTER ENGULFING THE ENTIRE ENGINE AND VEHICLE IN FLAMES. I AM ALSO SURE THEIR ARE LIKELY MANY OTHER SCENARIOS THAT ARE POSSIBLE, BUT WITH ALL THE ENGINE PROBLEMS MY VEHICLE HAS BEEN HAVING WHILE STILL UNDER 80K MILES. THIS ONE SEEMS PRETTY TERRIFYING TO ME, ESPECIALLY WITH 3 YOUNG CHILDREN IN THE BACK WITH DOORS THAT DONT UNLOCK! AND OF COURSE KIA IS TOO BUSY TRYING TO TWIST THE SITUATION AND BLAME CONSUMERS TO EVEN C OI NSIDER DOING THE RIGHT THING AND STANDING BEHIND THEIR OWN PRODUCTS. I HAVE HARDLY DRIVEN MY VEHICLE AT ALL SINCE THE ENGINE STARTED FAILING IN JUNE, AND I BELIEVE IT HAS ALWAYS HAD THIS NOISE (DEALERSHIP HAD INSISTED IT WAS THE GDI NORMAL NOISE WHEN I PURCHASED THE VEHICLE)TO LAST WEEK O HAPPENED TO NJ PRICE THE NK OISE GETTING LOUDER AND ASKED A MECHANIC WHAT IS COULD BE. THAT MECHANIC STATED IT DEFINATELY SOUNDED LIKE A VALVE.

NOTICED TONIGHT DRIVING IN THE DARK THAT MY LOW BEAM HEADLIGHTS WERE NOT WORKING. THE LITTLE SMALL LED LIGHTS ABOVE THE LIGHTS WORK AND MY HIGH BEAMS WORK ALSO.I FIND IT HARD THAT BOTH LOW BEAMS WOULD BURN OUT AT THE SAME TIME. ALL THREE GREEN LIGHT INDICATORS ON MY DASH SHOW THAT MY LIGHTS ARE ON OR WORKING ALONG WITH MY LOWER FOG LIGHTS.

(XXXX) AGAINST KA MOTORS 07/06/18 CASE # (XXXX) (WAITING 15 WEEKS) REFUND DUE ME TOWING AND KEEPING MY CAR 5 TO 6 WEEKS $456.06. MOTOR RECALL EARLY 2018 TOOK IN KIA SHAWNEE MISSION, KS NO PROBLEM, NO RECALL, ABOUT 30 DAYS B4 VACATION. ON 07/13/18 MOTOR BLEW UP ON HIGHWAY IN MIDDLE OF NIGHT ABOUT 4 HOURS FORM MY HOME WITH 2 MINOR GRANDCHILDREN, SCARED TO DEATH MANEUVERED TO SIDE OF HIGHWAY WITH NO POWER, I AM 70 YEARS OLD AND DISABLED, VERY FREIGHTING. TOOK KIA ABOUT 5 TO 6 WEEKS TO REPLACE ENGINE. I HAD TO REFILE THIS CLAIM 2 SEPARATE OCCASSION7/13 & 9/13 DUE KIA CONSUMER AFFAIRS FAULT. SUP ALBERT SAID WOULD REFUND $456.96 FOR THE TOW FEE AND CUTTING, KIA CONSUMER AFFAIRS NOT RETUNING CALLS FOR OVER 2 WEEKS, VACATION SHORT AND TROUBLES GETTING BACK HOME.10/23 TOMAS SUP. SAID BECAUSE OF DELAYS ON SENDING CHECK OUT, CHECK WOULD BE SENT BY 2ND DAY OR NEXT DAY AIR. THIS DID NOT HAPPEN, BROKEN PROMISED AGAIN! WHEN I WENT BACK TO GET MY CAR 4 HOURS AWAY I HAD TO PAY A FRIEND TO GO WITH ME TO DRIVE MY CAR, SO I COULD DRIVE THE RENTAL CAR BACK TO BRANSON, MO. I FEEL I AM DUE ADDITIONAL COMPENSATION DUE TO EXTRA EXPENSIVE TO GO BACK THE 4 HOURS AND 30 MIN TO DRIVE BACK TO GET ME CAR, PAYING MY FRIEND. HIGHWAY BETWEEN SPRINGFIELD MO AND BRANSON MO HIGHWAY GOING UP THE MOUNTIAN/HILL. UNDER MANUFACTURE WARRANTY AND PLUS EXTENED WARRATNTY PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HAVE HAD TAILLIGHT BULBS REPLACED ON SEVERAL OCCASIONS. AS SOON AS ONE IS REPLACED, ANOTHER BLOWS. SOME TYPE OF ELECTRICAL PROBLEM. ALSO, HEADLIGHTS ARE NOT ADJUSTED DOWNWARD. HAVE HAD ADJUSTED BY DEALERSHIP, BUT STILL CANNOT SEE AT NIGHT! HEADLAMPS DO NOT LIGHT ROAD AHEAD OF THE VEHICLE.

RECALL : IT ISN'T ON RECALL LIST BUT HAVING THE SAME PROBLEMS THE OTHER RECALLS FOR SAME VEHICLE AND YEAR. WAS DRIVING AND ENGINE STALLED ON THE LOOP, I WAS ALMOST HIT BY MULTIPLE CARS. I FINALLY GOT THE KIA TO START AND IT BEGAN TO MAKE LOUD TAPPING NOISE AND NOT LETTING RPMS REACH 3K. NOBODY SEEMS TO WANT TO HELP SINCE THE CAR ONLY HAS 87K MILES AND NOW THE ENGINE IS FAILING FOR NO REASON. I BELIEVE IF THE ENGINE IS DOING THE SAME THING AS THE OTHER RECALLS, WHY HAVEN'T THERE BEEN A RECALL ON THIS KIA.?? I'VE TRIED CALLING DEALERS AND ETC NOBODY IS HELPING ME.

COMPLAINT NO.WHILE TRAVELING DOWN HWY 377 TOWARD GRANBURY, TEXAS. THE UNDERSIDE OF MY CAR BURST INTO FLAMES. FORTUNATELY I WAS TRAVELING AT 70MPH AND THE PERSON WHO WITNESSED THE FLAMES BEHIND ME, RAN UP TO MY CAR WHEN I STOPPED AT A RAIL CROSSING TO TELL ME WHAT HAPPEN. I WAS LUCKY I WAS DRIVING 70MPH AND IF I HAD STOPPED WHILE IT WAS BURNING THE CAR WOULD HAVE BURNED UP. IT LOOKS LIKE THE PLASTIC PANELS WERE IGNITED BY THE CATALYTIC CONVERTER.. COMPLAINT NO.2 WITHOUT ANY TYPE OF IMPACT, NEAR THE REAR VIEW MIRROR, A CRACK APPEARED FROM THE TOP EDGE OF THE WINDSHIELD DOWNWARD ABOUT 2.5" LONG. SINCE IT IS NEAR THE REAR VIEW MIRROR I KNOW IT APPEARED WITHOUT ANY FLYING OBJECT HITTING THE WINDSHIELD. SINCE IT IS IN THE MIDDLE OF THE TOP EDGE, I'M WONDERING IF IT IS A STRESS CRACK AND OTHER KIA OWNERS ARE EXPERIENCING THE SAME EVENT.

CONTROLS ON STEERING WHEEL FOR RADIO, AND SPEED CONTROL AND HANDS FREE PHONE FEATURES STOPPED WORKING CORRECTLY YOU PRESS THE PHONE BUTTON AND VOLUME GOES UP OR DOWN HIT MUTE AND VOICE COMMAND GOES ON DIALS NUMBERS AT RANDOM STARTLING YOU GIVES STRANGE BURNING SMELL FROM STEERING WHEEL . THE POWER SEAT BUTTON ON DRIVERS SIDE WORK ON AND OFF HAS BEEN BOUGHT TO DEALER FOR PROBLEMS AND THE SAY THE FIXES WIRES FOR SEAT CONTROLS TWICE BUT STILL HAVE PROBLEMS. WHEN TURNING WHEEL LEFT OR RIGHT HAS WEIRD SOUND LIKE TIRES ARE RUBBING OR SKIDDING ON LOOSE ROCKS THOUGHT IT WAS TIRES BOUGHT NEW ONES BUT STILL HAPPENING DEALER DON'T KNOW WHAT IT IS.

STEERING WHEEL ELECTRONIC CONTROLS(SPEED CONTROL, RADIO, ). AIRBAG LIGHT ON WITH NO COLLISION HAVING OCCURRED, REPLACED HEADLIGHTS TWICE IN LAST YEAR, BRAKE LIGHTS REPLACED ONCE

THIS A SERIOUS SAFETY ISSUE. PLEASE TAKE THIS SERIOUSLY BEFORE SOMEONE BURNS ALIVE.THE THIRD ROW SEAT IS A DEATHTRAP. IT IS IMMPOSSIBLE TO EXIT THE THIRD ROW SEAT WHEN THE SECOND ROW SEAT IS OCCUPIED. IN CASE OF AN ACCODENT OR EMERGENCY THE PEOPLE IN THE THIRD ROW CANNOT EXIT THE VEHICLE- THEY ARE TRAPPED. IT WOULD ALSO BE ALMOST IMPOSSIBLE FOR EMERGENCY PERSONNEL TO RESCUE THEM IF THE 2ND ROW OCCUPANTS ARE INCOMPACITATED. IF THE VEHICLE HAPPENS TO CATCH FIRE THE THIRDROW OCVUPENTS WILL LIKELY PERISH UNABLE TO EXIT THE THIRD ROW. THIS COULD BE REMEDIED BY REPLACING THE 2ND ROW BENCH SEAT WITH TWO CAPTAINS CHAIRS WHICH WOULD ALLOW AN AISLE TO EXIT FROM THE THIRD ROW. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. PLEASE FOLLOW-UP WITH ME ON THIS MATTER.