2011 KIA SORENTO Complaints
View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA SORENTO- PERRY, OH
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT A METAL BANGING NOISE WAS HEARD UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: K3454763. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- WEST POINT, GA
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ROLLED AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- CINCINNATI, OH
TAKATA RECALL, CAR IS MAKING A WHINNING NOISE WHEN IN IDLE ALSO WHEN EXCELLERATING. I BELIEVE THIS COULD BE INTERMEDIATE DRIVESHIFT WHICH IS RECALLED ON SOME CARS BUT NOT MINE. IT DOES SEEM TO BE EFFECTING THE TRANSMITTION SOMETIMES.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- AUGUSTA, GA
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER TO HAVE IT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,766.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- DAPHNE, AL
SYMPTOMATIC OF PREVIOUS PCM/ECU FAILURE. PCM WAS REPLACED 3 MONTHS AFTER PURCHASING 2011 KIA SORENTO NEW.
Source: NHTSA WEB SITE -
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2011 KIA SORENTO- HUGHESVILLE, PA
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,752. CONSUMER STATED NEW ENGINE INSTALLED 4/18/17, ALSO , THE AIR CONDITIONING DOES NOT WORK BECAUSE OF ENGINE REPLACEMENT. UPDATED 9/27/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- AMSTERDAM, NY
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATING, AN ABNORMAL TICKING NOISE CAME FROM THE FRONT HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS UNDECIDED IF THE EXACT PART WAS THE PISTON AND THE LOWER RACKET ARM THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,388. UPDATED 06/22/17*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- HUBBARDSTON, MA
THE ENGINE BEGAN TO BE HARD TO START LEAVING WORK FOR HOME. THEN THE NEXT MORNING IT WAS HARD TO START AND WOULD ALMOST STALL AT IDLE. AFTER PARKING AT WORK I ATTEMPTED TO START IT AND DRIVE TO THE KIA DEALERSHIP FOR DIAGNOSIS, IT WOULD NOT KEEP RUNNING MORE THAN A FEW SECONDS. THE ENGINE HAS SUFFERED A CATASTROPHIC FAILURE. THE DEALER SAYS THAT IT IS LIKELY THAT THE CRANK SHAFT BEARINGS FAILED, OR POSSIBLY THE CONNECTING ROD BEARINGS. THE ENGINE NEEDS TO BE REPLACED.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- WESLACO, TX
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE AND DISCOVERED THAT IT WAS LOW ON OIL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BEARING WAS FAULTY AND CAUSED AN OIL LEAK. THERE WAS SLUDGE IN THE MOTOR, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPIAGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- NEWBURGH, IN
THE AIRBAG LIGHT CAME ON IN MY VEHICLE AND DISABLED THE ENTIRE SYSTEM. I TOOK IT TO THE KIA DEALERSHIP AND THEY DIAGNOSED IT, AND FOUND OUT IT WAS DISABLED DUE TO AN ELECTRIC FIELD SENSOR THAT IS SENSITIVE TO ALL KINDS OF ELECTRONICS. THE TECHNICAL SERVICE BULLETIN IS TSB: BOD 072. IT HAS IN THERE THAT "IF CERTAIN ELECTRONIC DEVICES SUCH AS CELLULAR PHONES, LAPTOP COMPUTERS, INVERTERS, DVD PLAYERS, RADIO TRANSMITTERS, GPS NAVIGATION SYSTEMS, SATELLITE RADIO SYSTEMS, VIDEO GAMES, AND MP3 PLAYERS ARE PUT ON/AROUND A PASSENGER SEAT CUSHION (INCLUDING IN THE SEATBACK POCKET) OR IF LIQUID IS SPILLED ON THE SEAT CUSHION, THE AIRBAG WARNING LAMP MAY ILLUMINATE WITH DTC B1447, B1448, B1764, OR B1767" TO ME, THIS IS A HUGE SAFETY RISK, AS SOMEONE MIGHT HAVE A CELL PHONE ON THEM OR TOO CLOSE, AND IT DISABLES THE AIRBAG SYSTEM. THIS IS FOR KIA SORENTO (XM) 2011 TO CURRENT, KIA OPTIMA (MG) 2009, 2010, AND KIA RIO (JB) 2010 TO CURRENT.
Source: NHTSA WEB SITE