2014 KIA SORENTO Complaints

View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SORENTO
    - DRACUT, MA

    LIGHTS KEEP GOING OUT. SEEMS EVERY COUPLE OF MONTHS EITHER HEADLIGHTS REAR LIGHTS OR BREAK LIGHTS NEED TO BE REPLACED.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - HOLLIS, NY

    WHENEVER I START THE VEHICLE AND TURN THE STEERING I AM HEARING A CLUNKING NOISE.RECENTLY WHENEVER I TURN THE STEERING WHILE DRIVING I AM HEARING THIS SOUND. IT WAS STATED IN THE APRIL 2018 ISSUE OF CONSUMER REPORTS THAT THE 2014-2016 KIA SOUL HAS THE SAME PROBLEM

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - DURHAM, NC

    SUN ROOF EXPLODED WHILE NORMAL DRIVING ON INTERSTATE HWY 40. HAVE POLICE REPORT #P18013783 FROM RALEIGH, NC POLICE DEPARTMENT.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - ASHBURN, VA

    THE RIGHT HAND SIDE PASSENGER DOOR PANEL HAS COME AWAY FROM THE DOOR FRAME AND NOW THE DOOR DOES NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. IT WAS FIRST REPAIRED BY KIA WHEN I LEASED THE CAR AND THE SAME PROBLEM HAS REOCCURRED BUT THEY WILL NOT MAKE THE REPAIR.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - TORRANCE, CA

    IN LATE DECEMBER OF 2017 I BEGAN TO NOTICE THAT MY CAR STARTED TO VIBRATE UPON ACCELERATION OF MORE THAN 55 MPH. I TOOK THE CAR IN FOR A SUSPENSION ANALYSIS TO PEP BOYS AT 3124 SEPULVEDA BLVD IN TORRANCE, CA AND THEY EVALUATED MY ISSUE. IT WAS DISCOVERED IN MY FRONT WHEEL DRIVE VEHICLE WITH 115,000 MILES THAT THE RIGHT FRONT AXLE SHAFT WAS BROKEN AND WAS MAKING A CLICKING NOISE. AND ALSO THAT ON THE LEFT FRONT DRIVER'S SIDE THAT THE BOOT HAD LEAKED ALL THE GREASE OUT AND THAT ALL THE BOOTS AND THE AXLES REQUIRED REPLACEMENT. THE MECHANICS AT PEP BOYS TOLD ME THAT THIS HAPPENS FREQUENTLY ON THE KIA'S AND THAT THEY HAVE MORE ISSUES THAN MOST CAR MANUFACTURERS. I ALSO DISCOVERED THAT KIA MOTORS HAD HAD A KNOWN ISSUE WITH AXLE PROBLEMS IN THEIR 2014 SORENTOS. KMA HAS DETERMINED THAT THE RIGHT FRONT AXLE DRIVE SHAFT OF AFFECTED VEHICLES MAY DEVELOP A CRACK IN THE AREA OF THE STUB AT THE WHEEL-END OF THE SHAFT. SHOULD THIS OCCUR, THE VEHICLE MAY LOSE POWER OR, IF THE DRIVER FAILS TO ENGAGE THE PARKING BRAKE WHEN PARKED ON AN INCLINE, THE VEHICLE MAY ROLL. THE VEHICLES HAVING THIS CONDITION ARE THE 2014 MODEL YEAR SORENTO 2.4-LITER FRONT-WHEEL-DRIVE (FWD) MODEL PRODUCED THROUGH MARCH 12, 2013. I PURCHASED MY VEHICLE IN LATE MAY OF 2014 IT IS A 2.4 LITER FWD VEHICLE. I ALSO WENT ONLINE TO CHECK FOR KNOWN RECALLS AND NOTHING CAME UP NOR WAS I EVER NOTIFIED. I HAVE HAD NO ACCIDENTS OR OTHER ISSUES THAT WOULD HAVE CAUSED THIS TO HAPPEN. KMA NEVER NOTIFIED ME THAT I SHOULD HAVE THE RIGHT FRONT AXLE DRIVESHAFT WILL BE REPLACED. CONSEQUENTLY, I BELIEVE THAT I SHOULD NOT HAVE TO BEAR THE EXPENSE OF REPLACING MY FRONT WHEEL DRIVE BOOT AND AXLE AT A COST OF $695.00. THIS COST SHOULD HAVE BEEN PAID FOR BY KIA

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - NORTHPORT, MI

    ENGINE SHUTS DOWN WHILE DRIVING. SOMETIMES IT WILL RESTART AND SOMETIMES IT WON'T.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - MANCHESTER, NH

    PASSENGER DOOR LOCKS DO NOT UNLOCK. THEY DO NOT UNLOCK WITH KEY FOB, THEY ALSO DO NOT UNLOCK USING THE UNLOCK BUTTON ON THE DRIVERS DOOR. EVEN PULLING THE HANDLE TO OPEN FROM THE INSIDE DOES NOT WORK, THEY HAVE TO EACH BE INDIVIDUALLY MANUALLY UNLOCKED, WHICH MEAN I HAVE TO CRAWLE IN THROUGH THE DRIVERS DOOR ACROSS TO UNLOCK FRONT PASSENGER DOOR AND THEN INTO THE BACK TO UNLOCK THOSE DOORS TO LET MY 3 KIDS IN. IF WE WERE IN AN ACCIDENT IT WOULD TAKE AN EXTRAORDINARY AMOUNT OF TIME TO SAFELY FREE THEM. THIS IS ALL THE TIME WHEN CAR IS IN PARK, WHEN IT'S OFF AND WHEN IT'S RUNNING. THIS PROBLEM WAS PROGRESSIVE, AT FIRST JUST OCCASIONALLY WOULD NOT WORK, OVER TIME IT HAS HAPPENED MORE AND MORE FREQUENTLY AND NOW ITS ALWAYS LIKE THIS, FOR AT LEAST 6 MONTHS LOCKS HAVE NOT WORKED AT ALL. I HAVE TAKEN IT INTO KIA AND WAS TOLD THEY COULD NOT DO ANYTHING WITHOUT CHARGING ME $150-$300 JUST TO SEE IF THEY LOCKS REALLY AREN'T WORKING, I WILL NOT PAY TO PROVE THIS TO THEM, AND THEY REFUSE TO EVEN WATCH ME DO IT UNLESS I PAY THEM. BURGLAR ALARM ALSO STOPPED WORKING WHEN THIS FIRST STARTED.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - PULASKI, TN

    TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED, INDICATING A POSSIBLE FAILURE WITH THE AIR BAG SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (FRANKLIN KIA IN FRANKLIN, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - NORRISTOWN, PA

    I TOOK THE VEHICLE IN BECAUSE THE SURE BAG LIGHT WAS ON. SHORTLY AFTER, I RECIEVED SOMETHING IN THE MAIL FROM KIA ABOUT THE AIR BAG RECAPS SO I TOOK IT IN. THE DEALERSHIP TOLD ME MY VIN WASN'T COVERED. THEY SAID THE PASSENGER SIDE BAG IS WHAT I AM HAVING AN ISSUE WITH SO THEY TURNED OFF THE AIR BAGS AND I'VE BEEN DRIVING WITH NO AIR BAGS FOR A COUPLE OF MONTHS BECAUSE THEY SAID I HAD TO PAY FOR IT. IT'S $1400 AND MY WARRANTY HAD JUST RUN IT OUT.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - TEXAS CITY, TX

    WHILE REVERISING INTO A DRIVEWAY THE VEHICLE EXPERIENCED LOW POWER, WHEN THE GAS PEDAL WAS PRESSED FOR ADDITION POWER THERE A CLUNKING NOISE WHICH RESULTED FROM A BROKEN AXLE AND ENGINE MOUNTING POINT ON THE ENGINE ITSELF.

    Source: NHTSA WEB SITE