2007 KIA SORENTO Complaints

TL- THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THAT THE BRAKE LIGHTS WOULD REMAIN ILLUMINATED WHEN THE BRAKE PEDAL WAS RELEASED AND THE CRUISE CONTROL WAS SLOW TO DISENGAGE. THE CONTACT WAS TOLD THAT THE VEHICLE WAS REPAIRED AUGUST 19, 2009 UNDER NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING) FOR THE STOP LAMP SWITCH. THE DEALER INFORMED THE CONTACT THAT THAT COMPONENT HAD FAILED A SECOND TIME. THE MANUFACTURER WAS CONTACTED AND REFUSED TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 62,000. KMJ *TR

TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHEN TRYING TO OPEN THE DRIVER'S SIDE REAR PASSENGER DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY THREE MONTHS LATER, THE OTHER THREE DOOR HANDLES FAILED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000. *TR

IN FEBRUARY OF 2012 I TOOK MY 2007 KIA SORENTO INTO THE LOCAL KIA DEALERSHIP BECAUSE MY "ESC OFF" LIGHT KEPT COMING ON WHEN I WOULD MAKE A RIGHT HAND TURN. THE STEERING SOUNDED LIKE IT WAS GROANING AS I WAS IN THESE TURNS. WHEN THEY READ THE CODE IT CAME UP AS "P1739 ENCODE FAULT", WHICH ON MY PAPERWORK STATES CAN SIGNAL A COMMUNICATION ERROR. FURTHER INSPECTION SHOWED THAT THE TRANSFER CASE MOTOR WAS SEIZING UP AND CAUSING THE ISSUE. THE MOTOR WAS REPLACED AT THAT TIME. ON MARCH 11TH AS I WAS DRIVING ON THE HIGHWAY AT 75 MPH, THE LIGHT CAME ON AGAIN AND THE ENGINE SORT OF LOST POWER. I DROVE ON, TRIED TO TURN THE LIGHT OFF TO NO AVAIL. WHEN I WAS ABLE TO EXIT THE INTERSTATE, I SHUT OFF THE ENGINE AND WAITED A FEW MINUTES. I TURNED THE ENGINE BACK ON AND THE LIGHT WENT OFF. THIS HAPPENED AGAIN SIX DAYS LATER, ONCE AGAIN AT HIGHWAY SPEED. BOTH TIMES I HAD CRUISE CONTROL ON. BOTH TIMES THE ENGINE REACTED STRANGELY WHEN THE LIGHT CAME ON. AS BEFORE, WHEN THE CAR WAS TURNED OFF AND THEN BACK ON, THE LIGHT WENT OFF. I TOOK THE VEHICLE INTO THE DEALERSHIP AGAIN ON 3/21/13 AND ONCE AGAIN THE TRANSFER CASE MOTOR WAS THE ISSUE. THIS TIME IT HAD AN INTERNAL OPEN CIRCUIT. TRANSFER CASE MOTOR HAS BEEN REPLACED ONCE AGAIN. PART HAS A 12 MOS OR 12,000 MILE WARRANTY. FIRST INCIDENT HAPPENED AT 52,870 MILES AND SECOND INCIDENT AT 62,173 MILES. THIS PART FAILED AT LESS THAN 10,000 MILES, BUT OVER 12 MONTHS. FROM WHAT I HAVE READ, I AM ONE OF THE LUCKY ONES THAT HAS NOT ENDED UP IN A CRASH. DEFINITELY SCARY WHEN THIS HAPPENS AT 75-80 MPH. *TR

THE ESC LIGHT TURNS ON CAR STALLS, STOPS. MECHANIC DIAGNOSIS SHOWS NOTHING WRONG WITH CAR. CAR CONSTANTLY STALLS, OR STARTS TO BEGIN STALLING AND LIGHTS ON AFTER 10 OR MINUTES OF DRIVING. MECHANIC CANT FIND PROBLEM. THIS HAS HAPPEN SINCE I PURCHASE CAR AT DRIVE TIME 10-31-12. MANY PEOPLE HAVE SAME PROBLEM NOT FIXED CLASS ACTION SUIT IS CONSIDERED BUY ALL. PLEASE HELP ASAP. THIS PROBLEM SHOULD BE A RECALL SITUATION. THIS PROBLEM CAN CAUSE A DEATH WHILE DRIVING THE VEHICLE!!!. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ELECTRONIC STABILITY CONTROL AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED AS THE VEHICLE DECELERATED TREMENDOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V130000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL AND UNABLE TO ACTIVATE THE STABILITY CONTROL. THE REAR BRAKE LIGHTS ALSO WOULD NOT ILLUMINATE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE PARKED, THE CONTACT OPENED THE REAR DRIVER'S SIDE DOOR AND NOTICED A LOAD CLICKING SOUND UPON CLOSING THE DOOR. THE CONTACT ALSO NOTICED THAT THE DOOR HANDLE HAD FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC REPLACED THE DOOR HANDLE. AFTER THE REPAIR, THE CONTACT NOTICED THE SAME CLICKING SOUND UPON CLOSING THE FRONT DRIVER'S DOOR. THE DOOR HANDLE ALSO FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

SUNDAY MORNING, I WAS DRIVING MY VEHICLE AT A SPEED OF LESS THAN 45 MPH. THE "CHECK ENGINE" LIGHT AND "ESC OFF" LIGHT CAME ON SIMULTANEOUSLY. AT THE SAME TIME, MY VEHICLE LOST POWER AND WOULD NOT CHANGE OUT OF 2ND GEAR. I PULLED INTO A NEARBY PARKING LOT, TURNED OFF THE VEHICLE, AND WAITED FOR ONE MINUTE. I RESTARTED THE VEHICLE AND IT CRANKED JUST FINE. I PULLED OUT OF THE PARKING LOT AND WENT NO MORE THAN 30 YARDS WHEN THE LIGHTS CAME BACK ON AND MY VEHICLE LOST POWER COMPLETELY - NO RESPONSE WHEN PRESSING THE GAS PEDAL. I COASTED INTO A LOADING AREA WHERE I WAS FORCED TO CALL AAA TO HAVE MY VEHICLE TOWED TO THE NEAREST CAR REPAIR CENTER. I COMMUNICATED WITH THEM THROUGHOUT THE DAY MONDAY, AND THE END RESULT WAS THIS: MY VEHICLE WAS TAKEN TO THE CHARLOTTE KIA DEALERSHIP AND A TEST WAS DONE TO READ AND DETERMINE THE ERROR. THE DIAGNOSIS WAS A FAULTY "TRANSFER CASE DECODER MOTOR", SOMETHING I HAD NEVER EVEN HEARD OF. THE REPAIR IS GOING TO COST APPROXIMATELY $1,000 BECAUSE OF ASSOCIATED DIAGNOSTIC TESTS AND THE PART ITSELF COSTING $570. ACCORDING TO WHAT I READ ON THE INTERNET, THERE IS A "SERVICE" FOR THIS COMPONENT THAT IS TO BE DONE AROUND 45,000 MILES. MY VEHICLE HAS BEEN TO THE SAME KIA DEALER NUMEROUS TIMES AND THIS COMPONENT HAS NEVER BEEN ADDRESSED. NOT ONCE WAS THE "SERVICE" MENTIONED TO ME BY THE SERVICE TEAM. THIS IS A SERIOUS ISSUE THAT COULD RESULT IN INJURY OR DEATH IF IT OCCURRED ON AN INTERSTATE OR IN AN INTERSECTION. THANKFULLY, I WAS IN A SAFE AREA AND NO ONE WAS AT RISK OF ACCIDENT OR INJURY. THIS PROBLEM IS WIDESPREAD AMONG KIA VEHICLES - THE SERVICE MANAGER AT AAA STATED HE HAS A 2007 KIA SEDAN IN THERE RIGHT NOW WITH THE SAME PROBLEM. I FEEL KIA IS AT FAULT AND NEGLIGENT FOR THIS MALFUNCTION. *TR

TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HER VISION BECAME BLURRED AND SHE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS THEN DRIVEN OFF INTO A DITCH AND THE CONTACT CRASHED INTO A CONCRETE BLOCK. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUFFERED MAJOR INJURIES TO HER BACK AND SUSTAINED A FRACTURED RIB. THE VEHICLE HAD MAJOR DAMAGES TO THE FRONT END. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000. ..UPDATED 05/23/12 *BF

THE PASSENGER SIDE AIRBAG SENSOR IN MY 2007 KIA SORENTO HAS FAILED INTERMITTENTLY EVER SINCE I PURCHASED THE VEHICLE IN 2009. IT FAILS AT LEAST 50% OF THE TIME WHEN A PASSENGER IS IN THE SEAT (SOMETIMES >200 LBS.) UPON COMPLAINING TO THE DEALER, THEY CONTINUED TO INSIST THAT THE PASSENGER WAS NOT SITTING PROPERLY IN THE SEAT. THIS IS RIDICULOUS. I KNOW OF NO OTHER CARS WHERE THAT IS AN ISSUE. THE DEALER SAYS TO GET OUT AND BACK IN AGAIN, BUT THAT IS NOT GOING TO HAPPEN WHEN YOU ARE ON A BUSY HIGHWAY GOING 65 MPH AND REALIZE THE AIRBAG IS NOT ON. SO, THEN THEY SAY TO LIFT YOUR BUTT UP FOR 10 SECONDS AND THEN SIT BACK DOWN. IT SOMETIMES WORKS, BUT TAKES A FEW TRIES. AND, DO YOU KNOW HOW EMBARRASSING THAT IS TO ASK A GUEST (PARTICULARLY IF A BUSINESS GUEST) TO DO THAT? AGAIN, IT IS JUST SO RIDICULOUS THAT I FEAR OWNERS WILL IGNORE IT THUS PUTTING THEIR PASSENGERS AT RISK. SO, I WAS THRILLED TO SEE THAT THERE WAS FINALLY A RECALL OF THE 2007 SORENTO PASSENGER AIRBAG SENSOR IN THE FALL OF 2011. FINALLY, THEY ADMIT THERE IS A PROBLEM. HOWEVER, THEN THE DEALER SAYS THAT MY VIN IS NOT COVERED BY THE RECALL. REALLY??? THIS RECALL NEEDS TO BE EXPANDED. I AM TAKING MY CAR BACK AGAIN NEXT WEEK AND IF IT IS NOT REPLACED BY KIA, I WILL BE CALLING THE KIA HEADQUARTERS LEGAL DEPARTMENT TO COMPLAIN. IF YOU CAN HELP GET THIS RECALL EXPANDED SO THAT I AND OTHERS DO NOT HAVE TO GO THROUGH THIS, I WOULD GREATLY APPRECIATE IT. *TR