2014 KIA SORENTO Complaints

My vehicle has always been well-maintained with the dealer with regularly scheduled oil changes. On the captioned date, my vehicle failed the state emissions test. Immediately after leaving the testing facility, the check engine light came on and the engine began to rumble. The vehicle barely made it to the Kia dealership. Kia told me the entire engine needs to be rebuilt for $6,500 and that may not even solve the “timing” issues.

The contact's wife owned a 2014 Kia Sorento. The contact stated that while driving at approximately 33-35 MPH, the air bag warning light was illuminated. The contact's passenger side fender hit a pole, the vehicle continued to a hill, and the vehicle's front passenger side crashed into a utility pole where the vehicle came to a stop. The contact mentioned the first pole that was crashed into was very close to the roadway. The contact stated that the steering wheel air bag deployed, but deployed partially. The contact sustained a concussion, left arm burn, swollen left knee, and foot injuries that required medical attention via the hospital which confirmed the contact had a mild concussion. An ambulance provided medical attention on the scene but the contact declined to be transported to the hospital however took himself to the hospital a couple of days after the impact. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

Our 2014 KIA Sorento keeps burning through oil. We were told by the dealership to have an oil combustion chamber cleaning. We had bought the extended warranty and have maintained the recommended maintenance on this vehicle. This is a $700.00 (maintenance not covered by warranty). Come to find out, this cleaning might not solve our engine issue and our vehicle might continue to burn through oil. Or even fail the test, and we are the ones responsible for fixing the problem.

The contact owns a 2014 Kia Sorento. The contact stated that while the vehicle was parked, she became aware that the headlights were blown, and that the connector to the headlights had detached. No warning lights were illuminated. The vehicle was driven to dealer where it was diagnosed and determined that the HECU fuse needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

My check engine light came on so I took it to the dealership (10/02/24) and the code was P2190. They did the recall for the 23V652. It was completed and light was off. The light came back on that Thursday evening with the same code. I took it back to the dealership on Friday morning. They kept it over that weekend. It was first the fuel injector but they wasn't sure so decided to keep it and check it again when it was cool. I called Saturday for an update and stated they needed to keep it til Monday. I called on Monday and received a text that I didn't have any oil in the car. Which was not accurate because everything was checked with them on Tuesday and they had the car the entire weekend. They stated they replaced the oil and the engine light was off. They said the car was burning oil and I needed to replace the engine for 10k. None of this made any sense. The light came back on a few days later and I have been checking the oil every day and oil is still in the car. The same code had been displayed for the check engine light. "System too rich at Idle Bank 2". I have not had any problems in this car since I had. I am still checking the oil because I am nervous it will blow up while driving but this is my only transportation. I just wanted you all to look into it before I have to give this car up. Thanks (I paid $180 for a diagnostic with no resolve).

The contact owns a 2014 Kia Sorento. The contact stated while driving 55 MPH, the headlights failed to function properly. The contact stated that the check engine warning light was also illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 174,000.

Left out for work one morning as normal. Everything was ok no lights no warnings no problems. I was driving approximately 25-30 mph when my speed began to decelerate, a knocking noise, the check engine and oil light came on and my vehicle just stopped. After about 10-15 mins I could restart the car and drive to a safe parking lot off the street. When I started the car back up the knocking sound was even worse. In the parking lot, all the fluids were checked and there was not one drop of oil in the engine. I took the vehicle to the shop and was told the engine was done. It would need to be replaced. The mechanic explained that there had been a problem with the engines burning up oil in the 2011-2014 Kia's. Thankfully, I was on a local road during morning travel, not the highway. I shudder to think of what may have happened if I suddenly started to decelerate at highway speeds and was hit by another vehicle.

when I purchased the vehicle the check engine light came on the day after. It would come on and off as I would start and turn off the vehicle. The salesman told me that the check engine light was still on because they had just serviced it and it needed to be reset. No driving problems occurred until a year later. I took the vehicle to be diagnosed three times by three different auto mechanics. There was a recall on the vehicle that is no longer a recall. The Kia dealership service department told me that I would have to pay thousands of dollars to do a engine breakdown to see what the root problem is. The vehicle will not drive far anymore so I do not drive it and I'm still paying for it.

Check engine light started blinking then a lot of knocking started from the engine. How it won’t stay started and the knocking it’s a lot louder. Someone told me sounds like the engine bearings

The headlights and taillights are constantly going out on their own. Took car to dealership and they say it's fixed, but you don't leave the lot & the light is out again. Same issue has been happening since 2022. Driving on dark road and the lights just go out. This is definitely a safety issue that several people have complained about, but nothing is being done to rectify the situation. Car has been taken to dealership at least on 5 separate occasions. However, this last time they said there is no record of bringing the car for the lights. I even did a Google review. Why would the dealership not document service problems?