2014 KIA SORENTO Complaints

9/15/15- BROUGHT IN FOR MISFIRING AND ROUGH IDLING TO LUPIENT KIA BROOKLYN PARK, MN. 11/19/15 - BROUGHT IN FOR ROUGH IDLING AND ENGINE STALLING WHILE DRIVING TO LUPIENT. CLEANED ENGINE GROUNDS. 12/30/15 - LUPIENT - BROUGHT IN FOR MISFIRES AND CEL ON; REPLACED INJECTOR AND COMPUTER. 7/13/16 - LUPIENT - BROUGHT IN CEL ON, STARTS HARD, IDLES ROUGH; REPLACED INJECTOR (SAME INJECTOR); 8/18/16 - LUPIENT - TOWED IN - WON'T START CEL ON; REPAIR PIN TENSION; 8/17/16 LUPIENT - WAS IN FOR THE SAME PROBLEM AND WAS TOLD THAT I DIDN'T PUT THE GAS CAP ON TIGHT ENOUGH. 1/11/17 - LUPIENT - TOWED IN WOULD NOT START; LIGHTS AND HORN WERE FLASHING. TOWED FROM HOME DRIVEWAY. WAS TOLD IT WAS THE KEY FOB BATTERY. 6/12/17 - BARNET KIA - TOWED IN; CAR STALLED AND WOULD NOT RESTART. STALLED AT RED STOP LIGHT LEFT TURN LANE. COULD NOT REPLICATE THE PROBLEM AND CARE STARTED UP ON 6/14/17 FINE. TOLD TO COME GET MY CAR. 7/17/17 - BARNET KIA - VEHICLE TOWED; STALLED AT RED STOP LIGHT LEFT TURN LANE. HAVE NO IDEA WHAT IS GOING TO HAPPEN BECAUSE NO ONE IS CONTACTING ME FROM KIA.

I RECEIVED A RECALL LETTER #17V224 ON MY KIA. I RECENTLY TOOK IT BACK TO THE KIA DEALSHIP I LEASED IT FROM AND SERVICE DEPARTMENT RAN A TEST ON IT AND CHANGED THE OIL WHICH WAS CHANGED IN APRIL. I WAS ADVISE I NEED TO BUY A CABIN AIR FILTER OF $60.00. WHICH I CAN'T AFFORD BECAUSE I'M ON SHORT TERM ON MY JOB.I HAVE COMPLAIN ABOUT RATTLE NOISE FROM THE ENGINE AND SOUNDS FROM THE BEARING OR AXLE. I LATELY BEEN HAVING PROBLEMS WITH AIR BLOWING AND ONLY ONE AUX PLUG WORK. I ALWAYS HAVING TO GET TIRES FIX AND AIRED UP. MY SISTER WAS KILLED LAST YEAR IN A SUV THAT HAD A RECALL ON IT SAME AS MY KIA DOES AND THIS KINDY HAVE ME NERVOUS OF DRIVING MY KIA BUT THIS IS MY ONLY TRANSPORTATION. I ASKING FOR ANY HELP TO RESOLVE THIS I MAKE MY PAYMENTS AND NEED A RELIABLE RIDE FOR ME AND MY KIDS AND MOTHER.

MY 2014 KIA SORENTO AIRBAG WARNING LIGHT CAME ON WITHOUT BEING INVOLVED IN ANY SORT OF ACCIDENT. AFTER THAT THE CONTROLS ON THE STEERING WHEEL ALSO STARTED MALFUNCTIONING. THIS SEEMS TO BE A COMMON COMPLAINT OF KIA OWNERS.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE THE CONTACT'S SON WAS DRIVING, THE VEHICLE STARTED TO MAKE A KNOCKING NOISE. THE CONTACT'S SON NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ON SEVERAL OCCASIONS, THE HEADLIGHTS AND TAIL LIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT HE PREVIOUSLY REPLACED THE LIGHTS SEVERAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A KIA AND HYUNDAI DEALER AT 601-914-4200 WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD BURNED OIL AND NEEDED TO BE REPLACED. THE HEADLIGHT AND TAIL LIGHT FAILURES COULD NOT BE DUPLICATED AND WOULD BE REPAIRED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12391217. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 70,000.

I JUST PURCHASED THIS VEHICLE AND THE HEADLIGHTS ARE EITHER VERY DIM OR HAVE BAD DISPLAY. I CAN'T REALLY SEE ANYTHING AT NIGHT AND DRIVE WITH MY HIGH BEAMS ON AND EVEN THOSE ARE ALL THAT BRIGHT. I WAS FIGURING THERE HAS TO BE A RECALL OF SOME KIND, APPARENTLY NOT.

I RECEIVED A MANUFACTURE RECALL NUMBER SC147 NOTICE FROM KIA. AS OF TODAY 7/3/2017. I HAVE NOT RECEIVED A REPAIR NOTICE FROM KIA FOR THE REPAIRS.

HAD OIL CHANGED ON THURSDAY. WENT ON TRIP ON FRIDAY. ON SATURDAY, THE VEHICLE STARTED ACTING LIKE IT WASN'T GEARING UP GOING UP A HILL. ON SUNDAY, IT WAS LOSING POWER GOING UP HILLS. HAD TO TAKE FOOT OFF EXCELLOATOR AND PAT IT AND THEN HOLD IT DOWN TO GET UP TO 70MPH. USING A LOT OF GAS FROM 25 MILES PER GALLON TO 14 MPG. COULDN'T DRIVE OVER 65 ON THE WAY HOME. TOOK IT TO DEALER. HE SAID OIL WAS 2.5 QRTS LOW EVEN THOUGH I JUST HAD IT CHANGED. THEY CHECKED THE RECALL AND OIL AND GAS FILTERS BUT CANNOT FIND ANYTHING WRONG WITH IT. NOW IT WILL ONLY GO 40 MPH. THEY ARE CONFUSED AND CALLING KIA MASTER MECHANIC. THE RECALL STATES THIS EXACT THING HAPPENING BUT THEY SAY IT IS NOT THE RECALL.

HEADLIGHTS (LOW BEAMS) WILL BLOW OUT WHEN DRIVING AT LEAST ONCE A MONTH. VERY UNSAFE WHILE DRIVING. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE.

WHILE DRIVING AT 25 - 30 MPH A LOUD NOISE SOUNDED FROM UNDER THE CAR. A REPETITIVE BANGING SOUND THEN OCCURRED. I PULLED OVER TO INSPECT THE CAR BUT FOUND NO DAMAGE OR ANYTHING UNUSUAL. WHEN PULLING AWAY ALL WAS QUIET BUT I THEN HEARD THE SOUND OF METAL GRINDING NOISES AND A SHORT WHILE LATER THE WHEELS SUDDENLY LOCKED UP. A SIMILAR EVENT HAPPENED AT 24,000 MILES AND THIS TIME AT 48,500 MILES. BOTH TIMES THE SERVICE DEPARTMENT STATED IT WAS REAR DIFFERENTIAL FAILURE. THE FIRST TIME OCCURRED DRIVING STRAIGHT ON A RURAL ROAD AND THE SECOND WHILE GOING AROUND A SLIGHT BEND ON A RURAL ROAD. THE WHEELS LOCKING UP SUDDENLY ON THE SECOND DIFFERENTIAL FAILURE OCCURRED WHILE GOING DOWN HILL ON A STRAIGHT ROAD TRAVELING AT LESS THAN TEN MILES PER HOUR WHILE TRYING TO GET TO A SAFE LOCATION TO PULL OVER. I TRAVELED LESS THAN 1 MILE FROM WHEN THE INITIAL NOISE WAS HEARD. IT WAS RAINING AND THE VEHICLE SLID SLIGHTLY SIDEWAYS WHEN THE WHEELS LOCKED UP. HAD I BEEN DRIVING FASTER AN ACCIDENT LIKELY WOULD HAVE OCCURRED.

ON APRIL 1ST, THE ENGINE ON MY VEHICLE FAILED. I HAD IT TOWED TO MIDAS FOR REPAIR. THE MECHANICS INFORMED ME OF EXCESSIVE SLUDGE IN THE ENGINE THAT RESULTING IN THE TIMING GEAR AND TIMING SOLENOIDS FAILING. ON APRIL 7TH, I LEARNED THAT KIA WAS RECALLING SPECIFIC MAKES AND MODELS FOR ENGINE FAILURE THROUGH A FRIEND. UPON INVESTIGATION ONLINE, I SAW SEVERAL STORIES PUBLISHED ABOUT THE INFORMATION. SUBSEQUENTLY, I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE. SINCE PURCHASE, I MOVED OUT OF STATE. I WAS TOLD TO CONTACT THE NEAREST DEALER, WHICH I DID. I HAD EXPECTED A RETURN CALL, BUT NEVER RECEIVED ONE. I ALSO CONTACTED KIA DIRECTLY. THEY INFORMED ME THAT A RECALL NOTICE WOULD BE SENT TO MY HOME THE WEEK OF MAY 19TH (KEEP IN MIND IT IS APRIL 7TH). NONETHELESS, MIDAS REPLACED THE TIMING GEAR AT APPROXIMATE $1,500 AND ANOTHER MECHANIC REPLACED THE SOLENOIDS AT $175 PLUS PARTS. HE ALSO NOTED THAT THERE WAS AN ISSUE WITH THE CRANKSHAFT POSITION SENSOR AND CAMSHAFT POSITION SENSOR. I CONTACTED THE LOCAL KIA DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE LOOKED AT. WHEN I EXPLAINED TO THE SERVICE REPRESENTATIVE THAT THERE WAS AN RECALL ON THE VEHICLE FOR POSSIBLE ENGINE FAILURE, SHE ADVISED ME THAT IT WAS ONLY A BULLETIN AND TO BRING THE CAR IN TO BE INSPECTED. THE NEXT WEEK, WHEN DRIVING THE VEHICLE TO THE DEALER AND WHILE ATTEMPTING TO PASS A CAR WITH AN 18-WHEELER COMING IN THE OPPOSITE DIRECTION, THE ENGINE FAILED. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP WHERE IT HAS BEEN EVER SINCE. I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THEY WERE WORKING WITH KIA BECAUSE I NEEDED A NEW MOTOR, AND THEY ASKED FOR SERVICE RECORDS. I DID EXPLAIN THAT I DID NOT HAVE A COMPLETE RECORD OF OIL CHANGES. SEE ATTACHED EMAIL. I WAS INFORMED TODAY THAT KIA HAS DENIED MY CLAIM. THE DEALER IS ATTEMPTING TO GET THE DISTRICT MANAGER TO PUSH FOR APPROVAL.