2011 KIA SORENTO Complaints

THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. MY CAR HAS JUST OVER 40,000 MILES. IF THERE WERE AN EMERGENCY, ACCIDENT WERE THE DRIVER WAS UNRESPONSIVE, A RESPONDER COULD NOT OPEN THE DOOR FROM THE OUTSIDE TO REACH THE DRIVER. A KIA DEALER SERVICE MANAGER BELIEVES THE PROBLEM IS A FAILED DOOR LATCH AND THE REPAIR COST IS APPROXIMATELY $450-$500.

MY AIR BAG LIGHT IS ON SO WE HOOKED UP THE SCANNER AND IT THREW THE CODE B1346 FOR THE CLOCK SPRING WHICH SEEMS TO BE A PROBLEM WITH ALOT OF OTHER'S AS WELL.I THINK THEIR SHOULD BE A RECALL AND I WILL BE CALLING KIA AND COMPLAINING

HAVING TROUBLE WITH SERVICE DEPT OF LOCAL DEALER REGARDING DRIVER'S SIDE AXLE AS IT ENTERS THE DRIVERS SIDE TRANSMISSION CASE. DEALER TELLS ME IT'S NORMAL FOR THIS AMOUNT OF "PLAY" - THEY SAY IT IS DESIGNED THIS WAY FOR GOING OVER BUMPS - DON'T BELIEVE THEM AT ALL AS I KNOW THAT THE CV JOINT HANDLES THE BUMPS. I KNOW THAT THE SHAFT AND THE BEARING ARE A VERY PRECISE FIT AND THERE SHOULD NOT BE ANY PLAY. THERE IS A GRINDING NOISE WHEN SLOWING DOWN AND A FLUTTERING/CLICKING NOISE WHEN I POP THE VEHICLE IN NEUTRAL AT ABOUT 50 MPH (THIS IS PROBABLY THE SPLINES ON THE END OF THE SHAFT NOT MATING INTO THE DIFFERENTIAL CORRECTLY - MISALIGNED - BECAUSE THE BEARING HAS FAILED). DEALER KEEPS TELLING US IT'S EITHER OUR BRAKES OR TIRES. THEY HAVE CHECKED THE BRAKES 4 TIMES ALREADY AND FOUND NOTHING BUT THEY DO ACKNOWLEDGE THE GRINDING NOISE IS STILL THERE. THIS VEHICLE IS DANGEROUS TO DRIVE IN THIS CONDITION AS THE SYMPTOMS KEEP GETTING WORSE. IT HAS BEEN AT THE DEALER'S SERVICE DEPARTMENT THIS TIME FOR 6 DAYS ALREADY. THE VEHICLE IS STILL UNDER THE 100,000 KIA DRIVE TRAIN WARRANTY (VEHICLE HAS 91,000 MILES ON IT). I HAVE SENT THE VIDEO ALONG WITH THIS SAME NOTE TO [email protected]. WOULD LIKE YOUR OPINION OF WHAT THE AMOUNT OF MOVEMENT SIGNIFIES ON THE AXLE AS SHOWN IN THE VIDEO - PRETTY SURE IT IS EVIDENCE OF A FAILED BEARING (WHICH HAS LED TO FURTHER DAMAGE WITHIN TO THE DIFFERENTIAL AND SHAFT SPLINES). THANK YOU! *TR

NHTSA RECALL NUMBER: 15V-626 RECALL DATE: NOVEMBER 6, 2015 FAILED TO CONTACT ME ABOUT THIS RECALL.

KIA SORENTO 2011. PARKED. FIRST IT WAS ONE DOOR, JUST STOPPED OPENING FROM THE OUTSIDE, OPENS FROM INSIDE, UNLESS YOU PUT CHILD SAFETY LOCK ON, THEN IT WON'T OPEN AT ALL. THEN TODAY THE OTHER SIDE NOT OPENING FROM THE OUTSIDE. ALL OPEN FROM INSIDE, ONLY PROBLEM IS WHAT TO DO WHEN ALL FOUR STOP OPENING FROM OUTSIDE. IF MY KID IS IN THERE, FALLS ASLEEP, AND IT'S HOT OUTSIDE, HOW DO I GET THE KID OUT IF I CAN'T OPEN FROM OUTSIDE, SOMEBODY IS GOING TO BE SERIOUSLY HURT OR KILLED FROM THIS PROBLEM. FROM THE LOOKS OF THINGS THERE HAS BEEN A LOT OF PROBLEMS WITH THESE DOORS.

DRIVER SIDE DOOR WILL NOT OPEN FROM OUTSIDE. I HAVE 61,000 MILES ON VEHICLE . I HAD TO OPEN PASSENGER SIDE DOOR AND REACH OVER TO OPEN DOOR,

IN AUGUST 2010 THERE WAS A RECALL TO REROUTE THE WIRING HARNESS FOR THE STARTER AND WAS SUPPOSEDLY CORRECTED. THREE WEEKS AGO I WAS COMING DOWN A MOUNTAIN IN THE VEHICLE (2011 KIA SORENTO) AND I NOTICED A LITTLE HESITATION. WHEN I STOPPED THE VEHICLE, IT WOULD NOT START AGAIN. I HAD IT TOWED TO THE LOCAL KIA DEALER AND THEY ADVISED THAT THE FUSE PANEL HAD BEEN SHORTED OUT AND WAS DEFECTIVE. THEY SAID THAT KIA WOULD PROVIDE THE FUSE PANEL IF I WOULD PAY THE COST OF THE LABOR. I RELUCTANTLY AGREED. WHEN I PICKED UP THE VEHICLE, THEY STATED THEY HAD TO PUT A "SALVAGED STARTER" ON THE VEHICLE TO GET IT TO START. I AGAIN RELUCTANTLY AGREED BECAUSE I DIDN'T HAVE MONEY FOR A NEW STARTER($500). WHEN I CHECKED MY PAST REPAIR TICKET I NOTICED THAT KIA AND THE DEALER SUPPOSEDLY REROUTED THE STARTER WIRING HARNESS ON A RECALL. AFTER CHECKING WITH OTHER TECHNICIANS, THEY ADVISED THAT IF THE WIRING HARNESS WAS NOT INSTALLED CORRECTLY, IT COULD HAVE SHORTED OUT THE STARTER AND FUSE PANEL AND POSSIBLY COULD CAUSE THE VEHICLE TO SUDDENLY LOOSE POWER EVEN WHILE DRIVING. I'M AFRAID TO DRIVE THE VEHICLE NOW; FEARFUL THAT IT WILL LOOSE POWER WHILE IN OPERATION CAUSING AN ACCIDENT AND POSSIBLY LOSS OF LIFE.

OUTSIDE DRIVER DOOR HANDLE FAILED. COULD NOT OPEN DOOR FROM OUTSIDE EVEN WHEN UNLOCKED.

FRONT PASSENGER SIDE DOOR CANNOT BE OPENED FROM THE OUTSIDE. THIS HAS JUST OCCURRED IN AUGUST 2016. PRIOR TO THIS DATE IT WAS WORKING FINE. DOOR CAN ONLY BE OPENED USING INSIDE HANDLE

BACK DRIVER SIDE REAR DOOR WILL NOT OPEN FROM SIDE. IF I CANNOT GET TO MY CHILDREN AND SOMETHING HAPPENS TO THEM I WILL SUE THE SNOT OUT OF KIA. NOW, MY DRIVER SIDE DOOR BROKE AND WILL NOT OPEN FROM OUTSIDE. SAFETY HAZARD BECAUSE I CANNOT GET INTO MY CAR VERY QUICKLY. I HAVE TO GO TO PASSENGER SIDE AND CRAWL ACROSS SET TO OPEN DRIVER DOOR. THIS IS NOT SAFE AT ALL.