2011 KIA SORENTO Complaints

AIR CONDITIONER MAKES A CLICKING NOISE WHEN PUT ON MAX. IT WILL EVENTUALLY STOP, BUT IT DOES IT EVERYTIME I TURN ON THE A/C OR CHANGE FROM MAX TO ANOTHER SETTING AND THEN BACK TO MAX.

BOTH FRONT DRIVER AND DRIVER PASSENGER DOORS WILL NOT OPEN FROM THE OUTSIDE. I HAVE TO OPEN FROM THE INSIDE. THE PASSENGER DOOR BROKE ABOUT 8 MONTHS AGO. DRIVER SIDE JUST BROKE. WAS WORKING FINE THEN I WENT TO GET INTO THE CAR AND DOOR WOULD NOT OPEN. I HAVE 176000 MILES ON CAR. THIS IS A SAFETY HAZARD.

DOOR HANDLE INSIDE PLASTIC CLIP BRAKES DISABLING ENTRY INTO VEHICLE FROM OUTSIDE. DRIVER HAS TO ENTER FROM ANOTHER DOOR AND CLIMB INTO COCKPIT TO OPERATE VEHICLE. FOUND HUNDREDS OF THESE COMPLAINTS ON KIA FORUMS AND OTHER SITES. ACCORDING TO OTHER COMPLAINANTS, OTHER DOORS EVENTUALLY FAILED AFTER FIRST REPAIR.

THE READ PASSENGER SIDE DOOR ON MY 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. THIS IS A WELL KNOWN PROBLEM WHICH KIA IS RESUSING TO TAKE RESPONSIBILITY FOR SINCE IT IS NOT A "SAFETY ISSUE" ACCORDING TO THEM. I CAN NOT PUT ON THE CHILD LOCK WHILE TRANSPORTING MY CHILD OR IT WILL NOT OPEN FROM INSIDE OR OUT THEN. THIS IS CLEARLY A SAFETY ISSUE, AS KIA TELLS YOU TO FIX IT IMMEDIATELY, BUT WILL THEN REFUSE TO REIMBURSE RECEIPTS.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE FRONT DRIVER AND PASSENGER DOORS AND THE REAR PASSENGER DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

VEHICLE WAS STATIONARY. TRIED TO OPEN DRIVER'S SIDE DOOR AND IT WON'T OPEN FROM OUTSIDE. ALL DOORS WERE UNLOCKED, BUT HANDLE WON'T OPEN DOOR. DRIVER'S DOOR CAN BE OPENED FROM INSIDE. THIS IS A HUGE SAFETY ISSUE SINCE I HAVE A 3 YEAR OLD AND I CAN NO LONGER USE CHILD SAFETY LOCKS IN THE EVENT I CAN'T OPEN DOORS FROM THE OUTSIDE.

THE AIRBAG LIGHT LIT UP SO I TOOK IT TO THE DEALER. THEY SAID IT WAS THE CLOCK SPRING AND NOT COVERED UNDER WARRANTY. THEY ALSO WANTED TO LET ME KNOW THAT MY AIRBAGS WILL PROBABLY NOT DEPLOY IF I GET IN A WRECK. MULTIPLE OWNERS OF SORENTO'S HAVE COMPLAINED AND THERE SHOULD BE A RECALL. KIA RECALLED THE HONDO IN 2007 OR 08 FOR THE SAME PROBLEM. THIS IS NOT ACCEPTABLE! THEY WANT 500.00 TO REPLACE IT!

DOOR HANDLE ON DRIVER'S SIDE BECAME UNUSABLE FROM THE OUTSIDE, REQUIRING DRIVER TO OPEN THE DOOR FROM THE INSIDE BY ENTERING FROM THE PASSENGER SIDE OR LEAVING THE WINDOW DOWN. IF A PERSON WERE IN AN ACCIDENT AND COULD NOT OPEN THE DOOR, IT WOULD BE DIFFICULT TO GET THEM OUT OF THE DRIVER'S DOOR. THE MECHANISM HAD TO BE REPLACED - KIA ESTIMATED ALMOST $500 TO EVALUATE, ORDER AND REPLACE THE PART. A CAR WITH LESS THAN 80,000 MILES SHOULD NOT HAVE DOOR HANDLES FAILING.

NEITHER FRONT DOOR WILL OPEN FROM THE OUTSIDE BY KEY, OR KEY FOB. I AM ALMOST 6 FOOT AND NEARLY 200 LBS AND IT IS VERY HARD TO CLIMB FROM THE BACKSEAT TO THE FRONT. IF THERE WAS A FIRE OR WRECK THIS COULD BE DISASTROUS. THERE SEEMS TO BE MANY COMPLAINTS BUT NO RECALLS YET. I HAVE HEARD IT IS APPROXIMATELY $600 TO FIX THE PROBLEM. MY VEHICLE IS PAST THE WARRANTY. MANY HAVE SAID IT IS A PROBLEM IN MANY KIA'S YET NOTHING IS BEING DONE ON IT. UNKNOWN HOW TO FIX THE PROBLEM OR WHAT IT IS.

PASSENGER REAR DOOR WILL NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS IN MY GARAGE WHEN THE PROBLEM OCCURRED.