2007 KIA SORENTO Complaints
View complaints related to 2007 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2007 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 KIA SORENTO- KNOXVILLE, TN
TL* THE CONTACT OWNS A 2007 KIA SORENTO. WHILE THE CONTACT STARTED THE IGNITION, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE. THE FAILURE OCCURRED WHENEVER AN OCCUPANT WAS POSITIONED IN THE FRONT PASSENGER SEAT AND WEIGHED 115 POUNDS OR LESS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE DIFFERENT OCCASIONS FOR THE SAME FAILURE. THE COMPUTER SOFTWARE WAS UPDATED AND ON A SEPARATE OCCASION, THE SIDE AIR BAG DETENTION SENSOR WAS REPLACED. THE FAILURE CONTINUED TO OCCUR AFTER EACH REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 KIA SORENTO- TORRANCE, CA
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER AIR BAG OCCUPANCY CLASSIFICATION SYSTEM COULD NOT DETERMINE WHEN THE PASSENGER SEAT WAS OCCUPIED AND WOULD ERRONEOUSLY DEACTIVATE THE AIR BAG. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V473000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) BUT WAS ADVISED BY AN AUTHORIZED DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED TO THE CONTACT THAT THE VEHICLE WAS NOT RECALLED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 55,736 AND THE FAILURE MILEAGE WAS 39,325.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 KIA SORENTO- SCOTTSDALE, AZ
THIS CAR WAS PURCHASE NEW FROM THE DEALERSHIP. IT HAS ALWAYS BEEN SERVICED BY THE DEALERSHIP. AFTER A RECENT OIL CHANGE I HEARD A "WHINE" NOISE IN THE REAREND SO I TOOK IT INTO THE DEALERSHIP. AFTER INSPECTION THEY SAY I NEED A NEW REAR END FOR $2000 AND THAT IT IS NOT COVERED UNDER WARRANTY BECAUSE ON PREVIOUS WORK THEY MENTIONED THAT A CHANGE IN FLUID WAS REQUESTED. IF THIS CHANGE IN FLUID WAS SO IMPORTANT WHY WAS I NOT INFORMED. THIS IS LIKE A DOCTOR SAYING IF YOU DO NOT DO THIS YOU WILL DIE. I ALSO HAVE PURCHASED A SECOND KIA FROM THIS DEALERSHIP AND AM VERY LOYAL. NOW I FEEL THAT BOTH KIA AND THE DEALERSHIP HAVE THROWN ME UNDER THE BUS. WHO CAN ONE TRUST IN TODAY'S WORLD. *TR
Source: NHTSA WEB SITE -
2007 KIA SORENTO- BOWIE, MD
AT HIGHWAY SPEEDS, VEHICLE CHECK ENGINE LIGHT COMES ON AND THE POWER FROM ACCELERATOR GREATLY REDUCES. APPEARS TO GO INTO 1ST GEAR, AND VEHICLE ONLY ABLE TO DRIVE AT 5MPH. STOPPED CAR ON SHOULDER, TURNED ENGINE OFF AND PARKED. RESTARTED VEHICLE WITH NO POWER OR TRANSMISSION PROBLEMS; CHECK ENGINE LIGHT REMAINED ON. AFTER 5 MINUTES OF DRIVING, REPEAT IN ACTIVITIES. OCCURRED 5 TIMES WITHIN 20 MILE DRIVE. VERY UNSAFE TO HAVE OCCUR ON HIGHWAY. *TR
Source: NHTSA WEB SITE -
2007 KIA SORENTO- TAMPA BAY, FL
TL* THE CONTACT OWNS A 2007 KIA SORENTO. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE BEGAN TO SHAKE ABNORMALLY WITH THE ILLUMINATION OF THE ESC AND THE CHECK ENGINE WARNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND INFORMED HER THAT THE BRAKE SWITCH AND THROTTLE POSITION SENSOR WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE VEHICLE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 70,436.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 KIA SORENTO- LOGANSPORT, IN
DURING ACCELERATION, THE "ESC OFF" LIGHT COMES ON, THE "CHECK ENGINE" LIGHT COMES ON, AND I LOSE POWER SIMULTANEOUSLY. WHEN I TURN THE CAR OFF AND RESTART IT, THE ESC OFF LIGHT DOES NOT COME BACK BUT THE CHECK ENGINE LIGHT STAYS ON. THIS HAPPENED 3 TIMES ON DURING MY HOUR COMMUTE TO WORK. IF I WAS IN A PASSING SITUATION OR WERE IN THE MIDDLE OF CROSSING TRAFFIC, THIS WOULD HAVE BEEN A SERIOUS SAFETY CONCERN. *TR
Source: NHTSA WEB SITE -
2007 KIA SORENTO- HOUSTON, TX
ESC AND CHECK ENGINE LIGHT COMES ON MY 07 KIA SORENTO AND LOSES POWER. THIS IS A SAFETY CONCERN WHEN DRIVING ON FREEWAY SPEEDS. I EXPERIENCED THIS FOR THE THIRD TIME SINCE OWNING THE VEHICLE. DEALER REPAIRED THE THROTTLE POSITIONER TWO TIMES AND NOW FOR THE THIRD TIME, DEALER WILL CHARGE YOU IF MILEAGE IS +60K. I BELIEVE THIS IS A DEFECT THAT KIA IS TRYING TO BE MUM ABOUT IT. THERE ARE PLENTY OF CONSUMERS ON THE KIA FORUM EXPRESSING DISGUST ABOUT THE PROBLEM AND THE SAFETY IMPLICATIONS THAT CAN HAPPEN. I DEMAND AN INVESTIGATION ON THIS MATTER. *TR
Source: NHTSA WEB SITE -
2007 KIA SORENTO- MOUNTLAKE TERRACE, WA
I JUST PURCHACED A 2007 KIA SORENTO 2 DAYS AGO . I GOT INTO THE CAR EARLY THIS MORNING TO GO TO WORK , IT WAS DARK OUTSIDE WHEN MY HEADLIGHTS CAME ON SO DID ALL OF MY INTERIOR DOME LIGHTS THEY WOULD NOT TURN OFF UNLESS I HAD MY HEADLIGHTS OFF. THIS WAS AN EXTREMELY DANGEROUS DRIVE TO WORK. I ARRIVED VERY UPSET AND WENT ON LINE AND FOUND OUT THAT THIS IS A SERIOUS LIGHT PROBLE THAT MANY OTHER PEOPLE HAVE AND THEY HAVE BEEN TOLD THIS CAN BE FIXED AT THIER EXPENCE. I WANT TO KNOW WHY THERE HASNT BEEN A RECALL FOR THIS. *TT
Source: NHTSA WEB SITE -
2007 KIA SORENTO- HAPPY VALLEY, OR
MY 2007 KIA SORENTO WAS INVOLVED IN TWO ACCIDENTS IN 2009-10. BOTH WERE AS A RESULT OF A FAULTY 4-WHEEL DRIVE MECHANISM. WHEN WE PURCHASED THE CAR IN 2007, WE REPORTED TO THE DEALERSHIP THAT WHEN THE CAR WAS IN 4-WHEEL DRIVE AND STOPPED TO TURN, IT MADE A JERKING MOVEMENT THAT WAS DANGEROUS. WE WERE TOLD IT OPERATED AS DESIGNED. ON FEBRUARY 21, 2010, I WAS TURNING INTO MY GARAGE IN CENTRAL OREGON ON ICE, THE CAR WAS IN 4-WHEEL DRIVE AND IT MADE A SERIES OF LURCHING MOVEMENTS WHICH CAUSED THE CAR TO SLIDE INTO THE GARAGE WALL. I STILL HAVE THE DENT IN THE PASSENGER DOOR FROM THAT INCIDENT. ON OCTOBER 27, 2009 ON MY WAY TO WORK, I NOTICED THE TEMPERATURE WAS 31 DEGREES, AND PUT MY ("ON THE FLY" 4-WHEEL DRIVE) CAR INTO 4-WHEEL DRIVE. I IMMEDIATELY WENT INTO A 360 SPIN ON A HIGHWAY. I WAS DRIVING APPROXIMATELY 40 MILES AN HOUR. ALL FOUR TIRES WERE FLAT WHEN I LANDED IN THE DIRT ON THE SIDE OF THE ROAD. THE DEALERSHIP TOLD ME THIS CAR ISN'T AN "ON THE FLY" 4-WHEEL DRIVE EVEN THOUGH THE MANUAL SAYS IT IS. I REPORTED BOTH OF THESE ACCIDENTS TO KIA SAFETY HEADQUARTERS. THEY TELL ME THE CAR OPERATES AS DESIGNED, AND THEREFORE ARE NOT CONCERNED. I AM VERY CONCERNED THAT SOMEONE WILL DIE IN ONE OF THESE 2007 KIA'S WHEN USING 4-WHEEL DRIVE. I KNOW THAT KIA REDESIGNED THE SORENTO IN 2008 TO BE ALL WHEEL, AND IT DOESN'T HAVE THIS DESIGN DEFECT . HOWEVER, WHAT ABOUT ALL OF US WHO DRIVE IN COLD, ICY WEATHER MANY DAYS OF THE YEAR AND NEED OUR 4-WHEEL DRIVE? DO WE JUST HOPE THE JERKING MOTION WHEN WE ARE STOPPED AND TURNING WILL NOT CAUSE US TO SLIDE INTO SOMETHING? DO WE STOP EVERY TIME WE NEED TO PUT OUR "ON THE FLY" FOUR WHEEL DRIVE IN PLAY? KIA NEEDS TO FIX OUR CARS SO THEY ARE SAFE FOR THE ENTIRE 100,000 MILE WARRANTY PERIOD! *KB
Source: NHTSA WEB SITE -
2007 KIA SORENTO- VIRGINIA BEACH, VA
THIS IS THE SECOND TIME IN ABOUT TWO YEARS I HAVE HAD WARPED ROTORS ON THE FRONT BRAKES ON MY KIA. THIS PROBLEM HAVE COULD BE DANGEROUS FOR THE INEXPERIENCED DRIVER AND OR DEADLY FOR THE INATTENTIVE DRIVER. WHEN APPLYING BRAKES THE FRONT WHEELS WOBBLE AT SPEEDS ABOVE 45 WHEN APPLY BRAKES.
Source: PORTABLE SAFETY COMPLAINT FORM