2014 KIA SORENTO Complaints

View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SORENTO
    - Chandler, AZ

    Whilst driving on the interstate,the vehicles engine shut off with no warning. Rpm and everything was as normal and the vehicle shut off with no gas power, nothing. Engine and oil lights started flashing heavily, engine started rattling. Upon checking battery all was normal, car started smelling of burning under the hood

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Atlanta, GA

    The contact owns a 2014 Kia Sorento. The contact stated while driving at undisclosed speeds, the vehicle was consuming an excessive amount of oil. While approaching a stop, the vehicle shut off. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine oil was backing up through the muffler and the vehicle was losing motive power. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the battery, alternator, and starter, and that an oil consumption test was needed. The vehicle was not repaired. The contact removed the battery. The contact noticed that rodents had been chewing on parts in the vehicle. The manufacturer was not contacted. The failure mileage was approximately 152,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - waddell, AZ

    Steering column vibrates when on uneven surfaces. Also makes noise when turning wheel. Shakes when braking. I believe it is a problem with the steering column coupling. The MDPS Steering Coupling is probably worn. This is an ongoing problem with kia vehicles such as this.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - El Paso, TX

    The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and refused to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Lake Forest, CA

    I was driving on the freeway in traffic with my 3 children returning home from a holiday weekend vacation, it was high 90's so the A/C was running and I had devices charging on the ports. We were 1.5 hrs into our drive and the vehicle failure came out of nowhere. Car has been in good condition and normal operation previously. Suddenly the entire dash flashed, flickered off then came back on with check engine light illuminated and battery symbol also on (very faintly), felt a minor kickback and car started slowing down until it stopped. I was able to get over and pull off to the shoulder to avoid incident but this could have easily turned into a very bad crash with a less experienced driver behind the wheel or if we had been going faster. Prior to this happening there was no warning of an issue with the vehicle - temperature check was in center between C and H, oil pressure was normal, no warning lights on dash, plenty of fuel and car was not due for an oil change for another 40 miles. Once I pulled over and stopped, turned off the car, it would not restart. Not enough power to turn over the engine. We had to call AAA and have the car towed home 35 miles. I had the vehicle towed to the Kia dealership and they are stating that it is not covered under a current recall or warranty extension and are seeking over $12,000 to replace the engine. I feel like my vehicle 2014 Kia Sorento SX V6 with 3.3L engine needs to be looked into for recall and warranty extension on the engine.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Medina , OH

    Paint has peeled off and continues to peel off from many places on the vehicle. One large spot is on top where no debris from the road hits. Since this has started it has only gotten worse. I believe the entire car will be paint free if this situation is not rectified. Currently there are five different locations where the paint has peeled off. Color of my vehicle is Snow White Pearl.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Lincoln, CA

    Was driving to the store for groceries with my 2 young children, when my car just stopped accelerating and the engine seized up on a local road. Had noticed a ticking and knocking sound when accelerating a few prior and a weird sound coming from the suspension but it was dismissed by the dealer. Had the vehicle towed to my home and had to tow to dealership as it would no longer turn over at all. Received a recall notice but apparently it doesn't apply to my vehicle because I had oil, coolant and no leaks anywhere. Only had 127,000 mold and this is the 4th issue I've had with this vehicle. 1st was rats chewing all my wires, 2nd was the rear differential, 3rd fuel pump, and now this.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Cleveland, OH

    My vehicle's SNOW PEARL WHITE paint is flaking off in large chunks on the windshield pillars (both sides), as well as chipping all over the body. The chipping began in 2018 (2 years after purchase) and the large chunks began in 2022. Paint chunks have flown off my car while driving on the highway. Missing paint is now leading to the body of the car rusting. My car is available for inspection. The dealership has inspected the problem and informed me I am not the first person they have encountered with this same problem. It is specifically common with SNOW PEARL WHITE PAINT. Bubbles are forming under the paint in other spots now, and I am worried about the possibility of it coming off in larger chucks on the hood- which could possibly create a projectile/vision obstruction. I have provided photos to the manufacturer in 2022 and started a case number. I have not heard back since.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Phoenixville, PA

    I have a 2014 Pearl White Sorento SX. After washing my car recently, two area showed up that have started to delaminate. I talked with my insurance company who came out and told me there are known problems with especially the Pearl White on Kia Sorento so they wouldn't cover anything. Unfortunately those two areas are spreading and three new areas are cropping up. Based on what I've learned since the insurance company informed me of the problem, other Pearl White Sorento owners (2014 and other years) are experiencing continuing delamination. It seems highly likely the delamination will only continue to get worse which will severely impacts the value of the car. I spent several thousand getting an extended warranty that is still good through 125000 miles, with the thought that, in addition to providing protection from a significant problem with the car (e.g., engine, transmission, etc.) it would also increase the value when I decide to sell. The warranty does not cover paint (I don't believe any extended warranties do). I am sure that I've now lost 25-50% of the value of the car which is very, very upsetting. I haven't contacted the dealer I had been going to because they let me drive my car off the lot after servicing it and they forgot to put oil in. Thank god I had an inspection appointment the next with a local shop who showed me the problem. The paint problem is obviously a latent defect. I believe Kia should take responsibility for the problem, but I am fairly sure they won't unless there is a recall. So I am hoping that with enough complaints a recall will be issued. Thank you for your time taking my complaint.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Saint petersburg , FL

    Every light is on in the dash compartment. Power steering goes in and out. Brake lights not working even after being replaced. Car stuck in park unable to put into reverse. ABS/ Airbag light showing- ABS Sensor replaced and still not working Recall in 2022. Kia repaired vehicle and now that same issues are occurring Kia refuses to even look at vehicle without payment of 180.00 to just LOOK!

    Source: NHTSA WEB SITE