2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - PORT ORANGE, FL

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. WHEN THE VEHICLE WAS PARKED AND RESTARTED, IT FAILED TO ENGAGE IN GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - LANSING, MI

    DRIVERS SIDE DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. INSIDE STILL WORKS, CAN HEAR LOCK/UN-LOCK BUT SEEMS LIKE OUTSIDE LATCH IS STUCK IN THE LOCK POSITION. HAVE TO EITHER CRAWL THROUGH THE CAR OR REACH IN THE WINDOW AND OPEN FROM INSIDE. STILL HAVE EXTENDED WARRANTY ON CAR (82,000 MILES) BUT WAS STILL GOING TO COST ME $200 TO FIX IT. WHY AM I PAYING $200 TO FIX A HANDLE ON A CAR THAT IS WELL UNDER WARRANTY. THIS IS A SAFETY ISSUE CONSIDERING IF I GET IN AN ACCIDENT IT HINDERS THE FIRST RESPONDERS ABILITY TO GET TO ME. FROM WHAT I'VE READ THIS IS AN ISSUE A LOT OF PEOPLE ARE HAVING. KIA NEEDS TO ISSUE A RECALL AND FIX IT.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - LAKEVILLE, MN

    THE DRIVERS SIDE DOOR AND THE PASSENGER DOOR ON THE DRIVERS SIDE WILL NOT OPEN FROM THE OUTSIDE. DEALER SAID IT IS A BROKEN LATCH. IT WILL OPEN FROM THE INSIDE OF THE CAR. THE PASSENGER DOOR BROKE ABOUT 6 MONTHS AGO, THE DRIVES DOOR WAS VERY RECENT.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - FORT WAYNE, IN

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - LEE'S SUMMIT, MO

    REAR DOOR LATCHES BOTH BROKE WITHIN THREE DAYS OF EACH OTHER. UNABLE TO OPEN EITHER DOOR FROM INSIDE OR OUTSIDE BECAUSE OF THE INTERNAL CHILD SAFETY LOCKS IN PLACE COMBINED WITH THE DEFECTIVE EXTERNAL DOOR LATCHES. THE DOORS WOULD UNLOCK AND LOCK, BUT STILL WOULD NOT OPEN BECAUSE OF THE BROKEN DOOR LATCHES.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - GLOUCESTER, VA

    I RECENTLY PURCHASED THIS VEHICLE BACK IN MARCH 2016. ONLY TO FIND OUT 3 MONTHS LATER THAT MY DRIVER'S DOOR WON'T OPEN FOR THE OUTSIDE. THIS IS REALLY A SAFETY ISSUE. THE COST TO REPAIR IT SHOULD BE ON KIA NOT THE OWNER SINCE WE HAVEN'T DID ANY DAMAGE. I CAN SEE IF WE AS THE OWNERS ARE CAUSING THE DAMAGE BUT WE AREN'T

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - THIBODAUX, LA

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE EXTERIOR DOOR HANDLE FRACTURED WITHOUT WARNING. AS A RESULT, THE DOOR ONLY OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,900.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - SAN ANTONIO, TX

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, AN ABNORMAL VIBRATION EMITTED FROM THE VEHICLE. IN ADDITION, THE RPM'S WENT TO ZERO. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 KIA SORENTO
    - WOODSTOCK, GA

    DRIVER'S DOOR SUDDENLY STOPPED OPENING FROM THE OUTSIDE. IT CAN BE OPENED FROM THE INSIDE. I NEED TO ENTER THE VEHICLE FROM THE PASSENGER SIDE AND CLIMB ACROSS. MY HUSBAND HAS BACK PROBLEMS AND IS NOW UNABLE TO DRIVE THE CAR BECAUSE HE CAN'T GET IN BY HIMSELF. I HAVE 2 YOUNG CHILDREN, AND AM SCARED THAT I WILL BE UNABLE TO GET THEM OUT OF THE CAR IF OTHER DOOR HANDLES BREAK OR MALFUNCTION IN A SIMILAR MANNER.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - PORTLAND, OR

    TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE VEHICLE WAS PARKED, THE REAR DOORS FAILED TO OPEN. THE MECHANIC STATED THAT THE REAR DOOR PANEL WAS WARPED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE