2014 KIA SORENTO Complaints
View complaints related to 2014 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 910 complaints submitted for the 2014 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SORENTO- NEWARK,, DE
CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". THIS IS A MAJOR SAFETY FLAW AS ONE CANNOT READILY DETERMINE THEIR SPEED WITHOUT TAKING THEIR EYES OFF ROAD FOR TOO LONG A PERIOD OF TIME. IN ITS CURRENT STATE THIS CAR IS UNSAFE TO DRIVE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2014 KIA SORENTO- GURABO, PR
ON JANUARY 2014, I BOUGHT A KIA SORENTO, 2014. ON THE SAME DAY I NOTICE A STRANGE NOISE ON THE ENGINE. I TOOK THE CAR BACK TO MEDINA AUTO IN CAGUAS, PUERTO RICO (DEALER) AND THEY SAID THAT THE NOISE WAS DUE TO THE GDI MOTOR TYPE. I TOOK THE CAR SEVERAL TIMES BACK THE DEALER, WITH THE SAME FEEDBACK. "THE NOISE IS DUE TO THE GDI MOTOR TYPE". MY WIFE TOO THE CAR BACK TO MEDINA AUTO FOR IT FIRST OIL CHANGE AND I AGAIN ASK TO CHECK THE STRANGE NOISE ON THE ENGINE... THEY IMMEDIATELY SAID TO HER THAT THE NOISE WAS BECAUSE THE ENGINE TYPE (GDI). THEY CALL MY WIFE TO PICK THE CAR AS IT WAS READY. I WENT WITH MY WIFE TO THE DEALER TO PICKUP THE CAR, BECAUSE THAT NOISE WAS NOT RIGHT. WHEN I GET TO THE DEALER, THEY TOLD ME THE SAME THING. THE NOISE IS DUE TO THE GDI ENGINE TYPE. I REQUEST THAT BEFORE I TURN THE CAR ON, A MECH TECHNICIAN BE WITH ME AND THAT HE PERSONALLY CONFIRM THAT THE NOISE WAS THE GDI. WELL THIS TIME THEY FOUND THAT THE ENGINE BLOCK WAS BAD AND IT HAD TO BE REPLACED... IF IT WASN'T FOR ME, THAT I PUSH THEM TO RE-INSPECT THE NOISE, MY WIFE COULD IT BE DRIVING THE CAR AND I WONDERING WHAT COULD IT HAPPEN TO HER.. AFTER REQUESTING THE REPLACEMENT OF THE UNIT WITH A NEW CAR AND SINCE I NOTIFIED SEVERAL TIMES MEDINA AUTO OF THE NOISE, THE DEALER REFUSED TO REPLACE THE CAR WITH A NEW UNIT AND ONLY OFFERS TO FIX THE ENGINE. I AM WRITING TO YOU, BECAUSE THIS IS NOT THE FIRST TIME I AM LISTENING TO THIS SITUATION WITH THE KIA SORENTO 2014. ANY NOISE FOR THE KIA IN THE ENGINE IS THE GDI... WHAT COULD IT HAPPEN TO MY WIFE AND KIDS IF THE ENGINE STOP RUNNING OR CRANK WHILE MY WIFE WAS DRIVING IT? THERE IS SOMETHING NOT RIGHT WITH THE KIA SORENTO 2014, AND THE DEALERS AND SERVICE DEPARTMENTS ARE FAILING IN IDENTIFY THE SITUATION THAT COULD POTENTIAL CAN CAUSE AN ACCIDENT... EVERY NOISE IN THE ENGINE IS THE GDI FOR KIA, THE DEALERS AND SERVICE DEPARTMENTS..... *TR
Source: NHTSA WEB SITE -
2014 KIA SORENTO- IMLAY CITY, MI
TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE DRIVER EXITED THE VEHICLE. IN ADDITION, SMALL FLAMES IGNITED FROM THE REAR TRAILER HITCH WIRING HARNESS AND DRIVER'S SIDE TAIL LIGHT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWENTY DAYS AFTER THE NEW TRAILER HITCH WAS INSTALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SORENTO- ROGERS, AR
WE WERE DRIVING ON INTERSTATE 540 N, 70 MPH, NORMAL DRIVING CONDITIONS, AND LIGHT TRAFFIC WHEN THE SUNROOF EXPLODED. IT SOUNDED LIKE WE HAD BEEN HIT BY ANOTHER VEHICLE OR SOMETYPE OF EXPLOSION. I IMMEDIATELY LOOKED IN THE REAR VIEW MIRROR TO SEE A LARGE PIECE OF DARK GLASS FLYING OFF FROM THE TOP OF MY CAR. THE INSIDE SHADE WAS CLOSED, NO GLASS ENTERED INSIDE THE VEHICLE. WE PULLED OFF AT THE ROAD AND DISCOVERED A LARGE HOLE IN THE MIDDLE OF THE FIRST SUNROOF. THE REMAINING PORTION OF THE FIRST SUNROOF IS SHATTERED. WE WERE NOT FOLLOWING A VEHICLE, I DO NOT BELIEVE THIS WAS CAUSED BY A ROCK OR ROAD DEBRIS. THE OTHER PARTS OF THE GLASS ROOF SEEM OK, THIS WAS JUST THE SUNROOF THAT IS OVER THE FRONT SEATS. *TR
Source: NHTSA WEB SITE -
2014 KIA SORENTO- WEST BOYLSTON, MA
I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR
Source: NHTSA WEB SITE -
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2014 KIA SORENTO- HOWELL, MI
I CANNOT SEE THE SPEEDOMETER NEEDLE ON .BRIGHT DAYS. I FOUND MYSELF STARING AT THE SPEEDOMETER TRYING TO SEE MY SPEED FOR WAY TOO LONG ( 4 SECONDS OR MORE). IT IS EXTREMELY DIFFICULT TO SEE THE NEEDLE AS IT IS A 1/2INCH DARK RED TIP AGAINST A DARK BLACK BACKGROUND. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE REFLECTION MASKS MY ABILITY TO SEE THE NEEDLE. NOT HAVING AN ACCURATE INDICATION OF MY SPEED OR STARING AT THE SPEEDOMETER FOR TOO LONG OF A TIME IS A VERY DANGEROUS SITUATION. THE DEALER SAID THERE IS NOTHING HE CAN DO AS THE MANUFACTURER WILL HAVE TO CORRECT THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2014 KIA SORENTO- NEWFOUNDLAND, PA
IN BRIGHT SUNLIGHT IT IS EXTREMELY DIFFICULT TO SEE THE SPEEDOMETER NEEDLE. THE NEEDLE IS DARK RED AGAINST A DARK BLACK BACKGROUND. ADDITIONALLY IT IS ONLY ABOUT 1/2" IN LENGTH. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE REFLECTION MASKS THE ABILITY TO SEE THE NEEDLE. NOT HAVING AN ACCURATE INDICATION OF YOUR SPEED IS A VERY DANGEROUS SITUATION. *TR
Source: NHTSA WEB SITE -
2014 KIA SORENTO- SAN ANTONIO, TX
SUNROOF SHATTERED WHILE DRIVING ON I-35 NORTH. WE HAVE KIDS ON BOARD WHILE THAT HAPPENED. IT SOUNDED LIKE A GUN FIRE WHEN IT HAPPENS. WE CAN PROVIDE YOU THE PHOTOS. *TR
Source: NHTSA WEB SITE -
2014 KIA SORENTO- ARLINGTON, VA
SINCE BUYING THE 2014 KIA FWD 4-CYL VEHICLE, I HAVE HAD ABOUT 5 INSTANCES WHERE THE CAR WOULD NOT START AFTER I PRESSED THE BRAKE PEDAL AND THEN THE IGNITION SWITCH. KIA AND HYUNDAI HAD BRAKE SWITCH ISSUES IN MODELS CIRCA 2011 AND EARLIER, BUT I COULD NOT FIND ANYTHING ABOUT WHETHER KIA FIXED THE PROBLEM IN SUBSEQUENT MODEL YEARS. DURING MY INCIDENTS I HAVE REPEATED THE ABOVE STEPS TRYING TO START THE NON-RESPONSIVE VEHICLE UNTIL IT INEXPLICABLY STARTED UP; TOOK OVER 10 RE-TRIES EACH TIME THIS PROBLEM OCCURRED. I AM TAKING THE VEHICLE INTO THE DEALER ON MONDAY 11/4/13 ASKING THEM TO FIX THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2014 KIA SORENTO- SALEM, VA
THE TWO REAR, FIXED WINDOWS LEAKED WHILE THE VEHICLE WAS IN A TOUCHLESS CARWASH. THE DEALERSHIP AND SERVICE DEPARTMENT HAVE BEEN NOTIFIED AND ARE HAVING A GLASS EXPERT INSPECT THE TRIM AND SEAL. THE CAUSE OF THE LEAKS IS CURRENTLY UNKNOWN. *TR
Source: NHTSA WEB SITE