2011 KIA SORENTO Complaints
View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 KIA SORENTO- VIRGINIA BEACH, VA
FRONT DRIVER SIDE OUTSIDE DOOR HANDLE DOES NOT OPEN THE DOOR WHEN UNLOCKED WITH EITHER KEY OR REMOTE. DOOR OPERATES FROM THE INSIDE AND NOT OUTSIDE. DOOR WAS WORKING EARLIER SAME DAY AND SHOWED NO SIGNS OF WEAR OR BREAK BEFORE OUTSIDE DOOR HANDLE STOPPED WORKING.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- PENSACOLA, FL
DRIVER DOOR INOPERABLE FROM THE OUTSIDE. PARKED IN DRIVEWAY OVER NIGHT - NO WARNING OF ANY IMMINENT FAILURE.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- GREENSBORO, MD
"DOOR LOCKED FROM OUTSIDE" ON APRIL 27, 2016 I NOTICED THAT ON MY LR PASSENGER DOOR ON MY SORENTO THAT I WAS UNABLE TO OPEN THE DOOR FROM THE OUTSIDE. AFTER REVIEW MANY COMPLAINTS I UNDERSTAND THIS IS AN ONGOING PROBLEM WITH THE SORENTOS, SPECIFICALLY THE 2011 YEAR. I FEEL THIS IS MOST DEFINATELY A SAFTY CONCERN FOR THE PASSENGERS IN MY VEHICLE. I WILL BE TAKING THIS TRUCK TO THE KIA DEALERSHIP TODAY TO GET AN ESTIMATE ON REPAIR. WHAT IS IT GOING TO TAKE TO ADDRESS THIS PROBLEM A DEATH ?!?!? PLEASE STEP UP TO THE PLATE AND TAKE RESPONSIBILTY FOR THIS FAULT.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- LENOIR CITY, TN
THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE WHEN THE DOOR IS UNLOCKED. IT WILL ONLY OPEN FROM THE INSIDE. THERE IS NO VISIBLE DAMAGE TO THE DOOR. THE CAR HAS NOT BEEN IN A WRECK. THIS IS POOR CRAFTSMANSHIP AND A SAFETY HAZARD.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- HUDSON, OH
AT 68,000 MILES THE OIL PRESSURE SENSOR (PART #94750-37100) FAILED AND CAUSED A SUDDEN AND IMMEDIATE LOSS OF ALL ENGINE OIL. IN THE HALF MILE IT TOOK US TO SAFELY PULL OVER THE OIL PRESSURE LIGHT ACTIVATED AND THE DIP STICK READ BONE DRY. I HAVE RESEARCHED THE ISSUE AND FOUND IT TO BE A COMMON PROBLEM WITH KIA'S, A RECALL SHOULD BE ISSUED TO REPLACE THE PART WITH A BETTER ENGINEERED VERSION. HAD WE NOT BEEN ALERT / AWARE OF WHAT WAS GOING ON THE ENGINE COULD HAVE SEIZED AND ALL POWER COULD HAVE BEEN LOST WHILE IN MOTION.
Source: NHTSA WEB SITE -
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2011 KIA SORENTO- FORT RUCKER, AL
DOORS WILL NOT OPEN FROM THE OUTSIDE, POSES A SAFETY HAZARD IF CHILD IS IN CAR WILL NOT BE ABLE OPEN THE DOOR. MEANING A HOT CAR AND A BABY IN THE CAR SEAT. FOR A KIA SORENTO 2011, HOWEVER, IT'S BEEN REPORTED THROUGH MULTIPLE FORUMS ABOUT THIS DEFECT KIA CHARGES THE CUSTOMERS WHO ARE OUTSIDE OF THEIR WARRANTY.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- OOLTEWAH, TN
SUBJECT: KIA SORENTO 2011 DOOR LATCH PROBLEM COMMENTS: WHEN MY 2011 KIA SORENTO DRIVER'S DOOR LATCH COULD NOT BE OPENED FROM THE OUTSIDE (BUT WORKS USING THE INSIDE LATCH), I AT FIRST THOUGHT IT WAS AN UNUSUAL PROBLEM, PROBABLY A BROKEN PLASTIC PART OR A BENT ROD, ETC. BUT AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I SEE THERE ARE HUNDREDS OF OWNERS WHO HAVE HAD THE SAME PROBLEM, SOME ONE DOOR AT A TIME UNTIL ALL FOUR DOORS BREAK. APPARENTLY, KIA MAINTAINS THIS IS NOT A SAFETY PROBLEM, NOR IS THERE ANY EXTENDED WARRANTY PROTECTION. THIS POSITION IS SIMPLY NOT TRUE, AS EVIDENCED BY COMMENTS FROM OWNERS CONCERNING EXITING THE VEHICLE UNDER EMERGENCY CONDITIONS SUCH AS FIRE, ACCIDENTS, IMMERSION IN WATER, ETC. SOME OWNERS MENTIONED EXTRA DIFFICULTY WHEN TRANSPORTING YOUNG CHILDREN, ETC. THE ONLY VIABLE SOLUTION OTHER THAN PAYING UNREASONABLE CHARGES TO HAVE THE DOOR LOCK ASSEMBLIES REPAIRED BY KIA, WHICH APPEAR TO AVERAGE $400-$500 PER DOOR IS FOR A RECALL TO BE ISSUED, REQUIRING DEALER REPAIR AT NO CUSTOMER EXPENSE. I UNDERSTAND SOME OF THE LATEST MODELS HAVE DOOR LOCK MECHANISMS WHICH HAVE BEEN RE-ENGINEERED TO ELIMINATE THIS PROBLEM, WHICH DOES NOTHING TO HELP THOSE OWNERS WHO WILL BE DRIVING THE EARLIER MODELS FAR INTO THE FUTURE. THERE CERTAINLY SEEMS TO BE A GREAT ENOUGH NUMBER OF VEHICLES WITH THIS RECURRING PROBLEM TO AT LEAST WARRANT A CAREFUL INVESTIGATION BY YOUR AGENCY, NOT CONCENTRATING ON THE FRUSTRATION EXPERIENCED BY AFFECTED OWNERS, BUT INSTEAD SERIOUSLY CONSIDERING ALL THE POSSIBLE SAFETY CONCERNS RAISED THUS FAR. A DEATH BY FIRE OR DROWNING CAUSED BY A SEAT BELT PROBLEM IS NO MORE IMPORTANT THAN ONE CAUSED BY A DEFECTIVE DOOR OPENING MECHANISM.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- ASHEVILLE, NC
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR DID NOT OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT A PRACTICE PIECE FELL OFF AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 KIA SORENTO- SEMMES, AL
MY DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. I WAS DOING SOME RESEARCH REGARDING THIS MATTER AND NOTICED SEVERAL AND I MEAN SEVERAL KIA SORENTO VEHICLES WITH THE EXACT SAME ISSUE. I BELIEVE THIS SHOULD BE RECALLED. I AM FINDING KIA SORENTO FROM 2010 TO 2016 WITH THIS EXACT PROBLEM. I TRULY BELIEVE THIS COULD BE A SERIOUS PROBLEM. WHAT IF MY GRANDBABY GOT INTO THE VEHICLE AND THESE DOORS WOULD NOT OPEN FROM THE OUTSIDE? THEY WOULD SUFFOCATE DUE TO THE HEAT IN THE VEHICLE. THAT IS WHAT WOULD HAPPEN. SO, YES THIS IS DEFINITELY A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2011 KIA SORENTO- PENSACOLA, FL
WHILE DRIVING ALONG A RURAL ROAD AT 50 TO 55 MPH, ON FIVE SEPARATE OCCASIONS OVER THE LAST 3 YEARS, OUR 2011 KIA SORENTO HAS SUDDENLY AND HARSHLY DOWNSHIFTED FROM SIXTH GEAR TO ABOUT FOURTH GEAR. WHEN THIS OCCURS, THE JAR IS SIMILAR TO HAVING HIT A LARGE ANIMAL IN THE ROAD AND THE ENTIRE CAR SHAKES. THE TRANSMISSION WILL NOT SHIFT UP OR DOWN AFTER THIS EVENT AND STAYS IN THAT LOWER GEAR UNTIL THE VEHICLE IS TURNED OFF, THEN TURNED BACK ON. AFTER DOING SO, THE TRANSMISSION SHIFTS PROPERLY. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, TWO OF WHICH THERE WERE NO CODES SHOWING FROM TRANSMISSION OPERATION. A TRANSMISSION TEMPERATURE SENSOR WAS REPLACED, WITH NO FURTHER EVENTS FOR OVER A YEAR. THE LATEST EPISODE DELIVERED A CODE P0748 AND THE SERVICE TECHNICIAN COMPLETED A TSB038 TCM UPGRADE. THE VEHICLE HAS ONLY 27,000 MILES.
Source: NHTSA WEB SITE