2011 KIA SORENTO Complaints

View complaints related to 2011 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,440 complaints submitted for the 2011 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 KIA SORENTO
    - SKOKIE, IL

    FRONT DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE. WIFE HAD AN EMERGENCY AND WAS UNABLE TO OPEN DOOR. SHE ENDED UP JUMPING THROUGH THE PASSENGER DOOR. DOOR WAS WORKING FINE PRIOR TO SUDDEN ONSET OF THE PROBLEM. THE STRUCTURE OF THE DOOR SHOWS NO SIGNS OF BEING TAMPERED WITH. LOOKED ONLINE AND SAW MANY OTHER COMPLAINTS REGARDING THE ACTUATOR.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - HUNTSVILLE, AL

    ABOUT A MONTH AGO I DISCOVERED THAT MY AIR BAG LIGHT CAME ON. WELL APPARENTLY I AM NOT THE ONLY PERSON THAT HAS COMPLAINED ABOUT THIS. I CALLED MY NEAREST DEALERSHIP WHICH IS IN HUNTSVILLE ALABAMA TO LET THEM KNOW ABOUT THIS PROBLEM OF COURSE THEY INFORMED ME THAT THERE WILL BE A 120.00 CHARGE JUST TO CHECK TO SEE WHAT IS CAUSING THIS PROBLEM, I SUPPOSE TO HAVE AN EXTENDED WARRANTY WHICH I FEEL HAS EXPIRED SO THEREFORE THE CHARGES ARE ALL ON ME. I DID SOME RESEARCH ONLY TO FIND THAT THOUSANDS OF CONSUMERS HAVE COMPLAINED ABOUT THE SAME THING WITH THE SAME MODEL. I WANT TO KNOW WHAT CAN WE GET DONE ABOUT THIS ISSUE BEFORE SOMEONE GETS INJURED. THANKS ALETHA

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - APEX, NC

    BACK DRIVERS SIDE DOOR NOT WORKING. FIRST COULD NOT OPEN IT FROM THE OUTSIDE BUT ONLY FROM INSIDE. THOUGHT THE CHILD SAFETY LOCK HAD BECOME ENGAGED AND MOVED THE LATCH - THEN COULD NOT OPEN DOOR FROM OUTSIDE OR INSIDE. CAR HAS 91,000 MILES ON IT BUT SINCE IT WAS PURCHASED USED, DEALER STATES NO WARRANTY AND THAT IT WILL COST $622 TO FIX. INABILITY TO OPEN DOOR IS A HUGE SAFETY ISSUE, PARTICULARLY IN THE EVENT OF AN ACCIDENT. SEVERAL OTHER INSTANCES OF THIS HAPPENING WITH 2011 KIA SORRENTO HAVE BEEN DOCUMENTED ONLINE, PARTICULARLY AT CARGURU.COM.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - CONNEAUT, OH

    WHILE SLOWLY BACKING OUT OF DRIVEWAY, LOUD BANG NOISE, SHOOK CAR. FRONT RIGHT COIL SPRING BROKE OFF. HAD TOWED TO KIA DEALER, FRONT RIGHT COIL SPRING, RIGHT BALL JOINT, AND LEFT FRONT STRUT WAS REPLACED. EXTENDED WARRANTY COVERED ALL COSTS. OVER$ 1,000. 73.600 MILES.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - PHILA, PA

    DRIVER SIDE DOOR ONLY OPENS FROM INSIDE. SAW MANY COMPLAINTS ABOUT THIS ON WEB WHEN WILL THEY RECALL?

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - MARSHFIELD, WI

    ONE OF THE 2011 KIA SORENTO DOOR HANDLES NOT WORKING SINCE 09/11/2015 AND NOW THE OTHER DRIVER SIDE DOOR HANDLE STOPPED WORKING SINCE 04/18/2015. THIS IS REALLY FRUSTRATING, AS I COULD OPEN THE DOOR FROM INSIDE BUT NOT FROM OUTSIDE. I HAVE TWO SMALL KIDS, ONE INFANT AND ONE 5 YEAR OLD AND I HAVE TO SNEAK ONE OF THEM INTO THE OTHER DOOR TO OPEN MY DRIVER SIDE DOOR. I AM REALLY FRIGHTENED IF WHAT WILL HAPPEN IF THE CHILD DOOR IS LOCKED MY INFANT IS IN THE CAR SEAT AND I AM NOT ABLE TO GO INSIDE MY CAR. THIS IS A POTENTIAL HAZARD FOR MY INFANT CHILD. KIA HAS TO REALLY STEP FORWARD AND REPLACE THIS FAULTY MECHANISM. THE COST MY KIA DEALER ESTIMATES IS 225/- PER DOOR, SO IT WILL END UP IN 450/- BUCKS FOR ME AND ALSO THE REP AT KIA DEALER TOLD ME TO GO AHEAD AND CHANGE ALL FOUR DOOR PARTS AS THE ORIGINAL PARTS USED BY KIA IS REALLY CHEAP AND ITS OF PLASTIC. SO IT WILL COST ME AROUND 900/- TO FIX MY DOORS. I URGE THE KIA COMPANY TO REALLY FIX THIS ASAP BEFORE SOMEONE GETS HURT AND/OR RESULT INTO FATALITY.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - NITRO, WV

    WE TOO HAVE THE "AIR BAG" LIGHT LIT UP ON OUR KIA- HAVE DONE NOTHING TO CAUSE DAMAGE TO AIR BAG SYSTEM EXCEPT FOR MAYBE MOVE THE SEAT.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - ORANGE, CA

    DRIVER INSIDE DOOR HANDLE MADE A "POPPING SOUND" WHEN DRIVING LOOKED AT DOOR WHEN AT LIGHT AND HANDLE WAS STICKING OUT (AWAY FROM THE DOOR LIKE SOMETHING BROKE)? DIFFICULT TO OPEN THE DOOR FROM THE INSIDE

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - STATEN ISLAND, NY

    I FILED A COMPLAINT ABOUT THREE EXTERIOR DOOR HANDLES NOT WORKING ON MY 2011 KIA SORENTO ON 4/29/2015. COMPLAINT NUMBER 10713499. AS OF TODAY STILL NO RECALLS. I HAVE SEEN THOUSANDS OF COMPLAINTS AND NOTHING FROM KIA TO REPAIR. MY WIFE SPOKE TO KIS SERVICE REP AND WAS TOLD HE HAD MANY CALLS ABOUT EXTERIOR HANDLES NOT WORKING FROM 2011 - 2016 MODELS OF SORENTOS. KIA NEEDS TO DO SOMETHING. IF ANY ACCIDENT OR EMERGENCY HELP WONT BE ABLE TO GET INTO VEHICLE WITHOUT BREAKING GLASS AND CAUSING MORE HARM. US KIA SORENTO OWNERS NEED SOME HELP TO GET KIA CORP. TO SEND OUT A RECALL TO REPAIR ISSUE.

    Source: NHTSA WEB SITE
  • 2011 KIA SORENTO
    - KANKAKEE, IL

    I HAVE A 2011 KIA SORENTO IN WHICH THE FRONT PASSENGER DOOR DOES NOT OPEN FROM THE OUTSIDE, ONLY THE INTERIOR DOOR HANDLE MANAGES TO OPEN THE DOOR. I REPLACED THE DRIVER'S DOOR LAST YEAR. IT APPEARS THAT THIS IS A SAFETY HAZARD IF THE VEHICLE IS IN A CRASH AND THE DRIVER OR OCCUPANTS ARE INCAPACITATED. THE DOOR WOULD NOT BE ABLE TO BE OPENED FROM THE OUTSIDE BY SOMEONE ASSISTING, GOD FORBID THAT THE VEHICLE WAS ON FIRE. NUMEROUS COMPLAINTS HAVE BEEN FILED BY CONSUMERS REGARDING THIS ISSUE

    Source: NHTSA WEB SITE