2011 KIA SORENTO Complaints

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT RANDOMLY FLASHED. WHILE THE VEHICLE WAS IN PARK OR IN GEAR, THERE WAS AN ABNORMAL NOISE HEARD NEAR THE ENGINE. THE CONTACT STATED THAT THERE WAS A BUILD UP OF SLUDGE NEAR THE AXLE AND IT WAS UNCERTAIN WHAT TYPE OF FLUID MAY HAVE BEEN RELEASING. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 91,000. PARTS DISTRIBUTION DISCONNECT.

FAULT CODE B1620, INTERNAL FAULT REPLACE SRSCM. JUST OUT OF WARRANTY 107000 MLS. NO PREVIOUS AIR BAG DEPLOYMENT. MANY COMPLAINTS ON LINE BUT NO RECALL. $1000 TO FIX. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED AT KIA'S EXPENSE.

DRIVER'S SIDE REAR DOOR HANDLE WILL NOT ENGAGE DOOR ACTUATOR. DOOR ONLY OPENS FROM INSIDE. CANNOT USE CHILD LOCKS, AS THE DOOR CAN ONLY BE OPENED FROM THE INSIDE. VEHICLE IS JUST OUTSIDE OF WARRANTY, AND KIA WILL NOT REPAIR WITHOUT CHARGE. PART IS DEFECTIVE, AND THERE ARE NUMEROUS ONLINE COMPLAINTS ON THIS ISSUE (INCLUDING PREVIOUSLY REPAIRED VEHICLES).

THE REAR DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. IT WOULD OPEN FROM THE INSIDE BUT RECENTLY STOPPED WORKING ALTOGETHER. I HAVE SEEN SEVERAL COMPLAINTS ABOUT THIS ISSUE FROM BUYERS. THIS IS A SAFETY CONCERN. I HAVE 2 CHILDREN IN CAR SEATS AND CONNOR GET TO THEM QUICKLY BECAUSE IF THIS DEFECT! I HAVE HAD TO PAY TO GET IT REPAIRED BUT I HAVE SEEN MANY BUYERS HAVING TO REPLACE ALL 4 DOOR LATCHES OVER TIME! THIS HAS TO BE CONSIDERED A DEFECT AND SHOULD BE COVERED UNDER A RECALL.

TWO WEEKS AGO, WHILE MY CAR WAS PARKED (STATIONARY), I TRIED TO OPEN MY REAR DRIVER SIDE DOOR AND IT WOULD NOT OPEN FROM THE OUTSIDE, TODAY THE SAME HAPPENED TO MY DRIVER SIDE. AFTER GOOGLING THE PROBLEM, I FOUND A WEBSITE WITH MANY OTHER PEOPLE WITH THE SAME PROBLEM, WITH THE SAME YEAR, MAKE AND MODEL. I ALSO FOUND OVER 500 COMPLAINTS WITH THE SAME PROBLEM ON THIS PAGE. I CALLED THE KIA RECALL NUMBER AND THE REP. TOLD ME THAT THERE IS NOTHING THEY CAN DO BECAUSE THIS IS NOT A SAFETY ISSUE, THEREFORE IT'S NOT A RECALL ISSUE!!! IT IS A SAFETY ISSUE BECAUSE IF THERE WAS AN ACCIDENT, THEY WOULD NOT BE ABLE TO GET ME AND/OR PASSENGERS WITHOUT HAVING TO BREAK IN THROUGH A WINDOW OR JAWS OF LIFE. I WAS TOLD TO TAKE THE CAR INTO THE DEALERSHIP AND HAVE THE PROBLEM DIAGNOSED BY THEM. THIS IS NOT A PROBLEM, BUT I KNOW (FROM ALL OTHER COMPLAINTS) THAT I WILL BE TOLD THAT IT'S NOT COVERED AND I WILL BE RESPONSIBLE FOR THE REPAIRS. I WILL ALSO HAVE TO PAY TO HAVE THEM DIAGNOSE THE PROBLEM. THE CAR IS NO LONGER UNDER WARRANTY. I DON'T UNDERSTAND WHY THIS IS NOT BEING INVESTIGATED WITH THIS MANY PEOPLE HAVING THE EXACT SAME PROBLEM, IT IS A MALFUNCTION IN THE PRODUCTION OF THE CAR AND KIA SHOULD BE RESPONSIBLE FOR FIXING THIS PROBLEM. I AM POSTING THIS AS LEGAL DOCUMENTATION TO PROVE THAT I HAVE MADE YOU AWARE OF THE PROBLEM IN THE EVENT OF AN ACCIDENT THAT COULD JEOPARDIZE MY SAFETY.

TL* THE CONTACT OWNS A 2011 KIA SORENTA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A COSMETIC FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,940.

A COUPLE OF MONTHS AGO THE PASSANGER SIDE DOOR GAVE OUT, I CAN'T OPEN IT FROM THE OUTSIDE, CLOSELY AFTER THE BACK DRIVER SIDE DOOR DID SAME THING . NOW TODAY MY DRIVERS SIDE DOOR AND TRUNK WON'T OPEN . I HAVE ONE DOOR THAT OPENS FROM THE OUTSIDE , I HAVE TO CLIMB OVER OR LEAVE A WINDOW OPEN TO GET INTO MY CAR. WHY HASN'T THERE BEEN A RECALL , THIS IS SO UNSAFE FOR US AND OUR CHILDREN. I LOVED MY KIA NOW I'M STARTING TO THINK IT WAS A BAD PURCHASE. I TOOK MY CAR TO KIA AND WAS QUOTED $900 TO FIX TWO DOORS , I WAS TOLD IT WAS THE ACTUATOR.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING 80 MPH AND WITHOUT WARNING, THE CONTACT HEARD A LOUD NOISE AND THOUGHT THE TIRE BLEW OUT. UPON FURTHER INVESTIGATION, THE CONTACT NOTICED THAT THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

ALL POWER DOORS ARE UNLOCKED, BUT FRONT DRIVER SIDE DOOR CAN NOT BE OPENED FROM OUTSIDE. IT CAN BE OPENED FROM INSIDE. DOOR HANDLE, DOOR LATCH AND ACTUATOR SEEMS WORKING OK. IT IS A SAFETY CONCERN AS DOOR CANNOT BE OPENED FROM OUTSIDE EVEN AS DOORS ARE UNCLOCKED.

PURCHASED A KIA CERTIFIED USED 2011 SORENTO WITH ONLY 49,000 MILES. AFTER 2 MONTHS TODAY WENT TO THE GARAGE TO GET IN THE CAR AND THE DRIVER DOOR HANDLE NO LONGER WORKS FROM THE OUTSIDE. APPARENTLY THIS IS COMMON BASED ON THE COMPLAINTS. AM TAKING IT TO THE DEALER IN A FEW DAYS TO SEE IF THEY CAN ADDRESS THIS ISSUE.