2011 KIA SORENTO Complaints

I HAVE RECENTLY SUBMITTED A COMPLAINT ABOUT THE DOORS OF MY VEHICLE. I CALLED KIA OF AMERICA SPOKE TO CONSUMER AFFAIRS REP. AS WE ARE GOING BACK AND FORTH ABOUT THE SAFETY ISSUES. I WENT TO THE DEALER TODAY HE SET IT UP. BOTH DOOR LATCHES ARE BROKEN. THEY WERE UNABLE TO DO ONE OF THE RECALLS BECAUSE BUT, ALL SORENTO OWNERS MUST CALL THEM TO GET THIS FIXED. I AM OUT OF WARRANTY FOR EVERYTHING THIS IS A KIA PROBLEM YOU MUST NOTIFY THEM. THE MORE COMPLAINTS THE BETTER OFF OR SAFER WE WILL ALL BE. REMEMBER IF YOU GET INTO AN ACCIDENT THEY CAN NOT GET YOU OUT UNLESS THEY BREAK GLASS.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE AIR BAG WAS DEFLATING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

2/21/16 MY DRIVER SIDE DOOR WOULD NOT OPEN REGARDLESS OF UNLOCK WITH ALARM OR WITH THE KEY. I CAN ONLY OPEN FROM THE INSIDE WHICH THE ONLY WAY TO GET IN I HAVE TO CLIMB OVER FROM THE PASSENGER SIDE TO GET IN. YESTERDAY THE PASSENGER SIDE STARTED TO DO THE SAME. SO NOW I HAVE TO GO THROUGH THE BACK SIDE. I CALLED THE DEALERSHIP I'M NOT UNDER WARRANTY. I HAD TO GO THERE 2/19 FOR ANOTHER ISSUE AND IT HAPPEN TO BE ANOTHER LADY THERE AND HER ISSUE WAS GUESS WHAT HER DOORS. I DIDN'T HEAR THE WHOLE CONVERSATION BUT CALLED THE DEALERSHIP YESTERDAY AND TOLD THEM MY PROBLEM HE STATED THERE WAS A LADY LAST WEEK WITH SAME ISSUE. IT COST HER $350 PER DOOR!! I THINK THAT IS OVER THE TOP AND I SHOULDN'T HAVE TO PAY THAT MUCH THIS SHOULD BE A RECALL ISSUE(IM NOT THE ONLY ONE THIS IS HAPPENING TOO)!!! I DON'T KNOW WHEN I WILL BE ABLE TO GET IT FIX. I GUESS ILL BE CLIMBING OVER MY SEATS FOR AWHILE AND PRAY THE 2 OTHER DOORS DON'T LOCK UP. MY FIRST AND LAST KIA......

THE BACK SEAT ON THE DRIVERS SIDE WILL NOT GO BACK TO THE PROPER UPRIGHT POSITION. I PUT DOWN THE SEAT IN ORDER TO TAKE SOME MATERIALS NEEDED FOR MY JOB, WHEN I TRIED TO RETURN BACK TO THE UPRIGHT POSITION IT ONLY WENT SO FAR, NOW WHEN MY SON IS IN HIS CAR SEAT HE IS LEANING FORWARD AND A SLIGHT ANGLE. IF AN ACCIDENT WERE TO HAPPEN AND I WAS HIT ON THE DRIVERS SIDE AND THE AIRBAG WERE TO DEPLOY IT WOULD LITERALLY HIT MY SON AT SUCH AN ANGLE AS TO POSSIBLY SERIOUSLY INJURE OR KILL HIM. I WENT TO GET IT REPLACED AND BECAUSE I HAD GONE OVER MY MILEAGE BY 1300 MILES THEY STATED THAT IT WOULD COST ME 550.00 TO CORRECT THIS ISSUE. I FEEL THIS IS A SERIOUS SAFETY VIOLATION AND I SHOULD NOT HAVE TO PAY TO GET IT REPAIRED.

THE DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE, I FEEL THAT THIS IS A SAFETY CONCERN IF I WERE IN A WRECK & THEY WOULDN'T BE ABLE TO GET A PERSON OUT DUE TO THE DOOR NOT BEING ABLE TO OPEN FROM THE OUTSIDE.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE DOORS, THE FRONT PASSENGER SIDE DOOR FAILED TO UNLOCK FORM THE OUTSIDE ELECTRONICALLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.

2011 KIA SORRENT - I'VE HAD TO REPLACE THE DRIVER SIDE-OUTSIDE DOOR HANDLE (APPROX LAST 6 MONTHS), DRIVER SIDE BACK DOOR OUTSIDE HANDLE (REPLACED 12/2015 NOW BROKE AGAIN 2/16), AND NOW THE BACK PASSENGER DOOR WILL NOT OPEN FROM INSIDE. I AM VERY CONCERNED ABOUT LIFE SAFETY. BAD SITUATION IF SOMETHING TRAGIC HAPPENS AND THE DOORS WON'T OPEN OR CAN'T BE OPENED.

2011 KIA SORENTO REAR DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. DID NOT FIX. THIS IS A KIA PROBLEM. IT CAN BE A REALLY BAD SITUATION IF I CAN'T GET TO MY CHILDREN IN THE BACK BECAUSE MY DOOR WILL NOT OPEN. THE PANEL ON THE DOOR ALSO STICKS. THERE ARE SO MANY COMPLAINTS ABOUT THIS KIA NEEDS TO FIX THE PROBLEM.

A FEW WEEKS AGO MY HUSBAND WENT TO OPEN THE DRIVERS SIDE DOOR AND IT WOULD NOT OPEN. HE TRIED UNLOCKING WITH THE FOB AND WITH THE KEY IN THE DOOR. NOTHING WORKS. SO IN ORDER TO GET INSIDE TO DRIVE WE EITHER CRAWL ACROSS OR START THE CAR FROM THE PASSENGER SIDE, REACH OVER AND ROLL WINDOW DOWN. THEN WALK TO DRIVERS SIDE AND REACH IN TO OPEN FROM THE INSIDE. I HAVE DOWN RESEARCH AND THIS IS A COMMON PROBLEM WITH KIA VEHICLES. WE CALLED 2 DEALERSHIPS AND WERE TOLD THIS IS SOMETHING WE WILL HAVE TO PAY TO FIX. NOT COVERED BY WARRANTY AND NOT A DEFECT. I FIND IT VERY HARD TO BELIEVE THAT IT ISN'T A DEFECT. AT THIS POINT IT IS JUST THE DRIVERS DOOR, BUT I AM WAITING FOR THE OTHER DOORS TO FOLLOW SUIT AS MANY PEOPLE HAVE MULTIPLE DOORS THAT WON'T OPEN. I FEEL UNSAFE IN MY OWN CAR. I DON'T WANT TO LEAVE THE CHILD SAFETY LOCKS ENGAGED AS OTHERS HAVE HAD THEIR REAR DOORS NOT OPEN AT ALL. THIS IS A HUGE SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED BY KIA AS I BELIEVE IT IS A MANUFACTURER DEFECT.

ON 1-31-16 HEARD A PINGING NOISE ON THE HIGHWAY; THEN THE CAR STALLED AT THE EXIT LIGHT; STARTED IT AGAIN AND LOUD BANG BLOW A ROD AFTER GETTING BACK ON THE HIGHWAY TO DRIVE IT TO A SHOP. DIED ON THE SIDE OF THE HIGHWAY AND HAD TO HAVE IT TOWED TO KIA IN AUBURN WA. KIA STATED THEY WILL NOT FIX UNDER THE WARRANTY BECAUSE THE WRONG OIL FILTER WAS INSTALLED AND I DIDN'T PROVIDE PROPER MAINTENANCE; WHICH I TOOK IT IN EACH AND EVERY TIME FOR OIL CHANGES TO MY AUTO SHOP. SAME OIL FILTER HAS BEEN PUT INTO MY CAR SINCE 2011. WENT BACK TO MY AUTO SHOP INFORMED THEM THEY STARTED THE PROCESS OF SENDING THE OIL FILTER IN TO BE CHECKED FOR DEFECTS, ALSO FOUND ON 3 DIFFERENT WEB SITES THE FILTER CAN BE USED FOR MY MAKE AND MODEL. NOW KIA WANT FIX MY CAR; IT HAS BEEN 3 WEEKS WITHOUT A VEHICLE AND NO WORD FROM KIA; NOT EVEN FROM THEIR HEADQUARTERS. KIA WILL NOT PROVIDE THE WORK ORDER STATING THEY ARE NOT ALLOWED TO GIVE TO THIRD PARTY.