2010 KIA SOUL Complaints

TL* THE CONTACT OWNS A 2010 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED FORWARD UNTIL THE CONTACT APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THIS FAILURE OCCURRED INTERMITTENTLY IN THE PAST. THE FAILURE AND CURRENT MILEAGE WAS 4,100.

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING APPROXIMATELY 10 -15 MPH AND MAKING A LEFT TURN THE FRONT WHEELS WOULD NOT STRAIGHTEN WHICH CAUSED THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE LEFT SIDE OF HER VEHICLE WAS DAMAGED. ONE PASSENGER SUSTAINED INJURIES TO HER HAND. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. SHE WAS UNABLE TO PROVIDE A VIN. THE FAILURE AND CURRENT MILEAGES WERE 2200.

KIA SOUL 2010 PURCHASED IN MARCH 2010. THE CLIPS TO MY FRONT BUMPER HAVE ALL BROKEN AND IT WAS GLUED ON SO IT WILL STAY ON UNTIL OUR MECHANIC PUT BOLTS TO HOLD IT BETTER. DEALERSHIP WOULD NOT FIX IT SINCE THEY STATED I WAS IN AN ACCIDENT, BUT I WAS NOT IN ONE. THE BUMPER STARTED FALLING OFF BEFORE 10,000 MILES. THERE ARE NO DENTS OR DINGS IN THE FRONT BUMPER AREA. THE ANTI-LOCK BRAKES LOCKED UP AFTER I HAD BY FOOT ON THE BRAKES FOR AN EXTENDED AMOUNT OF TIME. THIS HAPPENED AT ABOUT 11K MILES. THE TRANSMISSION DOES NOT ALWAYS SHIFT WHEN IT SHOULD. THE BRAKE RELAY WAS FIXED BY THE DEALERSHIP. THE BRAKES DID HAVE A SMALL FIRE WHEN I MOVED IT NOT REALIZING IT WAS THE BRAKES. I ASSUMED THE TRANSMISSION WAS GOING DUE TO OTHER ISSUES WE WERE HAVING WITH THE VEHICLE. THE SIDE WALL OF MY TIRE (NEXEN) HAD A HUGE HOLE AFTER THEY BLEW AT ABOUT 7500 MILES. THE DEALERSHIP DID NOT BALANCE OR ALIGN MY CAR PROPERLY. I ALSO HAVE BEEN TOLD THAT THEY ARE TO HURRY OIL CHANGES AND OTHER REPAIRS BY NOT COMPLETING ALL THE PROPER CHECKS BECAUSE THERE IS NOT ENOUGH MECHANICS. *TR

I HAD MY 2010 KIA SOUL PARKED IN MY GARAGE AFTER ARRIVING HOME WITH IT ON 9/1/10, AT ABOUT 715 PM. AT 8 PM, MY DAUGHTER NOTICED SMOKE AND WE FOUND IT WAS THE GARAGE WAS ON FIRE. THE FIRE COMPLETELY DESTROYED BOTH OF MY CARS, MY GARAGE AND MY HOUSE AND EVERYTHING IN IT. THE INVESTIGATION FOUND IT WAS THE KIA THAT STARTED ON FIRE. ON 9/1/10, KIA CAME OUT WITH A RECALL ON THE SPEAKER LIGHTS THAT ARE PRONE TO START A FIRE. KIA SAYS MY CAR WAS NOT INVOLVED IN THAT RECALL, BUT IT DID START ON FIRE. *TR

TL*THE CONTACT OWNS A 2010 KIA SOUL. WHILE DRIVING 10 MPH, THE LED LIGHTS INSIDE THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND THE FIRE DEPARTMENT WAS CONTACTED AND DISCONNECTED THE BATTERY . THERE WERE DAMAGES TO THE INSIDE DOOR PANEL AND SPEAKERS. THE VEHICLE WAS TOWED TO A KIA DEALERSHIP WHERE THE DIAGNOSIS STATED THAT THE LIGHT HARNESS WIRES MELTED. THERE WERE REPAIRS TO THE HARNESS AND THEY REPLACED THE LIGHTS UNDER THE WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 600. UPDATED 12/7/10/ *CN

THE 2010 SOUL HAD A MAJOR FAILURE WHEN IT IMPACTED A TREE AT 10 MPH. THERE WERE NO LEAKING FLUIDS, SIGNS OF SMOKE OR FIRE. THE VEHICLE CAUGHT FIRE ROUGHLY 15 MINUTES LATER AND BURNED TOTALLY UP BEFORE FIRE CREWS COULD GET THERE TO PUT IT OUT. THE ORIGIN OF THE FIRE WAS BETWEEN THE ENGINE AND THE FIRE WALL. I FEEL AS THOUGH THE SAFETY BUMPERS THAT ARE REQUIRED BY LAW TO WORK BELLOW THE 15 MPH CONSTRAINT ARE UNDER DESIGNED. *TR

I PURCHASED A 2010 KIA SOUL, AND 8 DAYS LATER SMOKE STARTED COMING OUT OF THE PASSENGER SIDE DOOR PANEL, DOOR LOCK, AND WINDOW. THE CAR WAS TOWED TO THE CLOSEST DEALERSHIP AND THEY TOLD ME THAT IT WAS THE WINDOW MOTOR. THE WINDOW MOTOR WAS UNPLUGGED AND I WAS ALLOWED TO DRIVE IT HOME. THE DEALER SAID THE MOTOR WOULD COME IN THE FOLLOWING DAY BUT I COULD DRIVE IT UNTIL THEN. I DROVE APPROX. 1 MILE DOWN THE ROAD AND SMOKE STARTING POURING OUT OF THE PASSENGER SIDE DOOR PANEL AGAIN. I WAS ABLE TO PULL THE CAR OVER IN A PARKING LOT AND THE SPEAKERS CAUGHT FIRE. THE WHOLE SIDE DOOR PANEL, SPEAKERS, AND CARPET MELTED/FIRE DAMAGE. IT'S BEEN 4 WEEKS AND I AM STILL DRIVING A RENTAL CAR. KIA CORPORATE HAS BEEN CONTACTED AND OFFERED OPTIONS IN REPLACEMENT/COMPENSATION. *TR

I HAVE 2010 KIA SOUL THAT I BOUGHT IN APRIL 2009. THE PROBLEM IS THAT IN THE INTERIOR IS VERY EASILY DAMAGED. THE INTERIOR PLASTIC IS OF LOW ENOUGH QUALITY THAT WHEN GETTING IN AND OUT OF THE CAR ONE'S FINGERNAILS CAN CAUSE A SCRATCH. I TAKE CARE OF ALL MY VEHICLES AND ARMOR ALL THE INTERIORS REGULARLY, BUT EVEN THOUGH THE INTERIOR LOOKS LIKE A 20 YEAR OLD CAR. I ALREADY CONTACTED KIA 8 MONTHS AGO AND THEY TOLD ME I WOULD HEAR BACK FROM THEM WITH A SOLUTION FOR THE FIRST RUN SHOULD INTERIOR PROBLEM IN Q1 2010. I HAVE CONTACTED THEM MANY TIMES SINCE THEN AND ALL I HAVE GOTTEN BACK IS THAT THEY HAVE RECEIVED MY COMPLAINT AND ARE WORKING ON A FIX. *TR

I PURCHASED A 2010 KIA SOUL ! ON 12/31/2009 AND WITHIN 2 MONTHS I NOTICED 10 -12 PAINT CHIPS ON THE FRONT AND HOOD OF THE CAR. I DRIVE IN A CITY THAT ONLY SEE SOME SNOW AND SOME SALTED. SALTED ROADS SHOULD OF NOT CAUSED THIS MUCH PAINT CHIPPING. I ADDED A PAINT PROTECTION FILM TO THE FRONT OF THE CAR AT A COST OF $587 TO PROTECT MY INVESTMENT. LATER I LEARNED THAT THIS IS A PROBLEM WITH THIS MODEL. CONTACTED KIA CONSUMER AFFAIRS ABOUT THE ISSUE TO AND ASKED TO REGISTER THE COMPLIANT, THEY STATED THEY HAVE NEVER HEARD OF THE ISSUE. I ASKED THEM TO HELP OVER THE COST OF THE PROTECTION SYSTEM, THEY STATED THEY WOULD ONLY DO THAT IF THE DEALER INSTALLED IT, WHICH MY WAS NOT. I WOULD LIKE TO SEE THAT THE PAINT ISSUE IS CORRECTED AND CONPENSATED FOR THE COST I SPENT ON THE PROTECTION FILM. *TR

I PURCHASE A 2010 KIA SOUL ! ON 12/31/2009. SOON AFTER I NOTICES HOW EASILY THE PILLARS AND PARTS OF THE DOOR PANEL BECAME SCRATCHED AND NICKED BUT THE SEAT BELT. REPORT IT TO KIA USA AND WAS ISSUED A KIA CONSUMER # K1695129 AND WAS INFORMED THAT A FIX WOULD BE COMING IN APRIL THEN IN JUNE. I HAVE HEARD NOTHING FROM KIA SINCE. THE PLASTIC IS VERY SOFT AND CAN EVEN BE DAMAGED BY A FINGER NAIL. I WOULD LIKE THIS SUB-STANDARD PLASTIC TO BE REPLACED. *TR