2019 KIA SOUL Complaints

The contact owns a 2019 Kia Soul. The contact stated that while stopped at a traffic light, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact pulled over on the side of the road, restarted the vehicle, and the vehicle operated as designed. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was informed that the vehicle was out of warranty. No further assistance was provided. The approximate failure mileage was 100,000.

This happened July 8th, 2022. I was 2 hours away from home. I was driving on the highway and the vehicle shut-off. Before the car shut off, I heard a knocking sound. I got the car started, it went a few miles, and shut off again. It did this several times. It never over -heated. The oil light and check engine light came on once after the failure, and abruptly went off. The car did not start again. My son had to push the vehicle off the highway. I did an oil check and it was extremely low. I had my car towed to the local Kia dealership. The mechanic there said my Kia Soul had a rod hanging. He also said I needed a new engine that would cost $6701.01. I was told that someone else had just brought a Kia in with the same problem. There were no warning lamps or messages prior to the failure to alert me of any engine problems like low oil or overheating.

There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem

The dash had a electrical burn smell then smoke started coming out. There were children in the car. Unsure if the dash was on fire we stopped and started removing the area the smoke was coming from. The knob that controls the fan speed for the heat/ac had burnt and melted the plug the sensor to the knob as well as inside the back of the knob. We immediately unplugged it to prevent further damage or fire. After checking the internet I saw many forums stating the fan would only blow if they fiddle with the knob between setting 3 & 4 which is how mine started. Also on this panel is the plug to the light for the passenger airbag. This is my main source of transportation and a very dangerous situation. I took it back to the dealership where I bought it brand new in 2019 and was informed it’s my problem and my responsibility to pay for this electrical issue. Giving other people are having the same problem I believe it should be looked into before someone’s car catches on fire. This is a manufacturing problem as it’s obviously something I could not have done and too many other complaints. I mentioned to the service man perhaps maybe it should be reported and looked into as a recall issue and was informed there’s no way because he’s never heard of anyone else having this problem or seen this before. I explained perhaps they just haven’t brought theirs in or reported it yet or they simple don’t know that’s the problem and this is the result. This is very dangerous please look into it. I am unsure if there was ever a small fire or it just became so hot it melted and we happened to smell and see the smoke.

Car began to experience knocking sounds from engine. Was told by independent mechanic it was the lifters and the vehicle was burning oil. On the way to the dealership, while driving uphill on a road with no shoulders, the vehicle started smoking and lost all power. There was a line of cars behind me and coming in the lane of opposite traffic. The vehicle would not regain any type of power to the engine to make it up any hills to a safe space. If it wasn't for a random driveway my vehicle would've likely rolled back downhill and caused a many car collision which could have seriously injured myself, my young child, and drivers in other vehicles. There is a TSB reported with this issue, but unfortunately most consumers are not notified of active TSBs. The dealership was able to replicate the problem after having it towed there. We were told it would be in excess of $5000 to repair as the engine sustained some damage. I have read of others experiencing similar situations, which could kill a passenger or driver if they lost power in a freeway or a road with no shoulder.

The contact owns a 2019 Kia Soul. The contact stated that while driving approximately 50 MPH, several unknown warning lights illuminated and the power steering became inoperable causing the driver to lose control of the steering and nearly crashed into a second vehicle. Moments later, the vehicle lost motive power. The vehicle was towed to the local dealer who diagnosed that a screw within the alternator had failed causing the alternator to malfunction. The alternator was replaced. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 33,000.

Air Bag did not properly inflate in collision. This caused impact to steering wheel which resulted in severe bruising. Has not been reproduced or inspected. Accident occurred December 32, 2021. No warning of failure, and no recall from manufacturer.

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

Rear Windshield Spontaneously Shattering - 11:10pm EST August 20th. I left my residence and approached my car from behind in the parking lot. It was dark but my rear windshield was definitely in one piece and had not previously had any damage. I opened the driver door. As I sat in the seat, I heard what sounded like pebbles spilling. I looked behind me and noticed that the entire rear windshield had shattered and fallen out. This could have caused great harm and surprise especially while driving on the freeway, or with passengers in the back seat. A police report was collected.

The vehicle stalls when trying to pick up speed and when trying to accelerate from a traffic light or stop sign. The vehicle also gets stuck in park and the release button does not work and takes it takes a long time to get the car out of park when it is stuck. The signals also go out at any given time and this problem can last up to an hour.